Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
66% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Atlanta

Horrible hotel.

Posted Jul 23, 2014
Rooms were dates, scratched and bruised furniture, broken bed and sink kept overflowing. No business center, microwave and you have resort and parking fees for 26.00 a day and it has no resort amenities. .
1 out of 5
by A verified traveler from Miami Beach

I don't often give negative reviews

Posted Jul 14, 2014
Pros: nothing
Cons: everything
Location: Nothing.
I took great pains trying to find the perfect hotel at an affordable price. I chose this hotel because the website photos and information sounded great, i.e. right on the beach, restaurant and bar inside, free wifi etc...... The place is old, the floor is cold, there was no 60's theme restaurant (the whole room where it used to be was empty), the materials have rust stains and it's obviously not been renovated in quite some time. The only great thing is that I was able to check out early and get a refund. Oh, and it has no obvious pathway to the beach. We had to walk to a park down the street in order to enter the beach. This portion of the beach is not exactly the playful type you see on TV either. We chose Collins ave for a reason yet we walked a quarter mile in both directions and found absolutely nothing. No resturants, no night clubs, no action at all.
1 out of 5
by A verified traveler from NJ

DIRTY AND DISGUSTING

Posted Jul 11, 2014
Pros: NOTHING
Cons: EVERYTHING
Location: Horrible beach as well.
The worse hotel that I have ever been to. The room was dirty. The bathroom was so dirty that my family won't take a bath after a long day driving. The bed was squeaking that we could not sleep. We was glad that we only book one night otherwise we would have to leave and find a different hotel.
Comment from Hotel Management
Jul 16, 2014 by Maria, Hotel Management
Dear Guest, Thank you for taking the time to post your review. I would like to take this opportunity to apologize for falling short of your expectation during your stay. We will address this with our housekeeping staff immedatley so that we don't encounter similar issues going forward. Best Regards, Hotel Management
2 out of 5
by A verified traveler

Great location...unpleasant hotel

Posted Jul 7, 2014
Pros: Disappointed
Cons: Total overhaul
Location: The location is wonderful. A great park nearby and dining options within a mile. Great running path behind hotels.
Hotel is very neglected. It was very clean but in need of total renovation. The staff was very friendly and helpful, except that they need about 3 times more staff. The pool area is terrible. The pool was dirty, the pool area was dirty, the bathroom was horrendous. The pool staff begins cleaning about 9 am an moves everyone out of the way. The hotel is nothing like the pictures online. The restaurant is very shabby and the selection is overpriced and minimum. The beach is perfect. The suite with kitchen is very spacious and clean but extremely outdated. Look for better places in the area.
Comment from Hotel Management
Jul 23, 2014 by Maria, Hotel Management
Dear Valued Guest, Thank you for choosing us and for taking the time to share your comments with. I was pleased to note that you enjoyed our location, and that the staff made you feel welcome. In regards to the pool area we are dismayed to hear that this occurred during your visit. I've forwarded your comments to the supervisor so that no other guest will have to experience that. Again thank you for staying with us and for sharing your comments with us. Best Regards, Hotel Management
2 out of 5
by A verified traveler from Fl.

Not nice.

Posted Jul 3, 2014
Pros: I didn't like this hotel.
Cons: everything.
Location: ok.
when I booked the reservation the breakfast was included and when I got there they was charging $10.00 per person.
Comment from Hotel Management
Jul 23, 2014 by Maria, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide your review. We apologize for the inconvenience regarding the breakfast, we do not offer a breakfast included option and apologize if the 3rd party that you booked your reservation with did not provide you with accurate information. Again thank you for your review and for staying with us. Again we do apologize for the inconvenience. Best Regards, Hotel Management
3 out of 5
by Alexis from New York

Never again....

Posted Jun 3, 2014
Pros: The staff and distance to the beach.
Cons: Update the rooms.
Location: Very good location.
The hotel was close to the beach and the staff was amazing but those were the only good things. The room was very out dated and my friend woke up with a ring worm on her arm so that should let you know how clean it was. We were barely in the room but everytime we were the people next door called security on us. I WOULD NOT recommend that anyone stay here but if you do theres an additional $13 parking charge they dont tell you about.
Comment from Hotel Management
Jun 10, 2014 by Maria, Hotel Management
Dear Valued Guest, Thank for taking your time to wriite a review, we are happy you enjoyed the great location on the beach and we do pride ourself in our customer service. I do regret we were not notified of the issues mentioned we would have gladly taken the time to resolve this. We will take this under advisement for the future. Best Regards, Hotel Management
3 out of 5
by A verified traveler

Close to the beach

Posted May 4, 2014
Pros: Close to beach and parking, but not enough.
Cons: Rooms look clean, but they need to spray for roaches and it is very outdated
Location: Beach is right behind that's a plus
Staff is not customer service oriented. They look at you and don't even smile. They need to clean and spray the facilities.
Comment from Hotel Management
Jul 22, 2014 by Maria, Hotel Management
Dear Valued Guest, Thank you for taking the time to offer us your review. We appreciate our guest's feedback and do take the information under advisement. We apologize for falling short of your expectations in regards to the hospitality of our staff and cleanliness of our facilities. Your experience has been forwarded to the supervisors so that we do not have that impression on future guest. We thank you so very much for staying with us and hope you'll give us the opportunity to improve your impression of us. Warm Regards, Hotel Management
3 out of 5
Recommended
for Everyone
by Jenae

Okay stay

Posted May 3, 2014
This hotel was nice, not exstravagant, but nice! The hotel staff was friendly. And our beds were more comfy than we 1st assumed. Also the hotel has a bar/restaurant with great food and drinks.....great beach access
Comment from Hotel Management
Jul 23, 2014 by Maria, Hotel Management
Dear Valued Guest, We value all of our guests feedback, and would like to thank you for sharing yours with us! We are so glad to know that you enjoyed the location, the hospitality of our staff and the comfortable bed. We are glad to know that you enjoyed your stay and had a great time on the beach. Thanks again for your feedback - We hope to see you again! Warm Regards, Howard Johnson Miami Beach North Staff
3 out of 5
by A verified traveler

Posted May 1, 2014
ink pen in my room was busted, so i staining my fingers with ink
Comment from Hotel Management
Jun 19, 2014 by Maria, Hotel Management
Dear Valued Guest, Thank you for sharing your comments with us. I hope you visit us again to give us an opportunity to enhance your experience. Thank you again for your feedback. Warm Regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Ct

Posted Apr 21, 2014
I was actually thinking it was gonna be awful considering how cheap it was , it turned out to be very great . Thank you miss Gloria , ( get your own business) was our key words lol ( private joke ) and aleni front desk clerk was very helpful and polite , I will be back . Love u miis Gloria