Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
67% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago, illinois

Nice love night at beach

Posted Sep 7, 2014
Nice , just in process to remodelation... But it's great spot for relax time with you and the beach... Nice staff ...
2 out of 5
by A verified traveler

We are hungry!!

Posted Sep 6, 2014
Pros: The helpful concierge.
Cons: Everything.
Location: No stores around the hotel, just appartment towers
We were very disapointied with this hotel. Beds were hard as rocks, The room was clean but the washroom walls seem as if they were getting the start of black mold or something. A dirty garbage can was forgotten inside of the cabinet under the sink. The swimming pool in the picture is an embellished picture of the actual pool. There was one bar at some point in this hotel, as we could see by the old sign hanging from a ceiling. No sit down restaurant service on site, except for breakfast.. YOu would have to order the meal to be eaten in a dark room. The nearest restaurant was 8 blocks away which can seem an eternity walking under the sign at 32C . . Fences at the front and back of the hotel are rusty and give a very bad impression.
2 out of 5
by A verified traveler

Posted Sep 3, 2014
It wasn't whatvi expected nor did it look like the pictures online!!
Comment from Hotel Management
Sep 4, 2014 by Maria, Hotel Management
Dear Guest, Thank you for taking the time to leave a comment. We are sorry to hear the hotel was not what you expected. Best Regards, Hotel Management
1 out of 5
by A verified traveler

Old Hotel in need to upgrades

Posted Aug 31, 2014
Even though this hotel is beachside, it lacks the interior appeal of other hotels. Hotel is old and in need of upgrades. Seem dirty thoughtout. Would not stay here again.
Comment from Hotel Management
Sep 4, 2014 by Maria, Hotel Management
Dear Guest, We appreciate your feedback and thank you for taking the time to provide us with your comments, every bit of information is valuable to us. Best Regards, Hotel Management
1 out of 5
by A verified traveler

One of the worst hotel I've ever stayed in

Posted Aug 31, 2014
Pros: Nothing
Cons: Hotel needs updating
Location: Plenty to do in area
Very Uncomfortable and displeasing smells dirty and old
3 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for .

Posted Aug 15, 2014
It's decent if you were looking For place just to sleep and leave it as soon as you wake up
Comment from Hotel Management
Aug 30, 2014 by Maria, Hotel Management
Dear Guest, We appreciate your feedback and thank you for taking the time to provide us with your comments. Best Regards, Hotel Management
1 out of 5
by A verified traveler

Not a good hotel to stay at all

Posted Aug 9, 2014
Hallway smell stink, inside room had strong Bleach which I would not want my 5 yrs. Old to sleep in for 2 nights. Wall cracked all over. I was so disappointed so I called Expedia.com To get me out off this hotel as soon as possible. I was so glad that an agent at Expedia help solved this problem and move on to another hotel
Comment from Hotel Management
Aug 29, 2014 by Maria, Hotel Management
Dear Guest, We appreciate your feedback and thank you for taking the time to provide us with your comments, every bit of information is valuable to us. I apologize that every aspect of your stay was less than 100% satisfactory. Best Regards, Hotel Management
2 out of 5
by A verified traveler

Close to the beach, horrible customer service

Posted Aug 5, 2014
Something was left behind and I was trying to get ny father to pick it up for me. But everytime I called, I had to speak to house keeping and no one ever answered the phone & I couldnt leave a voicemail. My hotel room wasn't cleaned in 2 days. My next trip, I will not be staying here
Comment from Hotel Management
Aug 11, 2014 by Maria, Hotel Management
Dear Guest, Thank you for taking the time to leave your comments, I'm so sorry you had trouble gettting through on the phone. I will make sure to speak to house keeping regarding the phone and the room that wasn't clened. Best Regards, Hotel Management
1 out of 5
by A verified traveler from Atlanta

Horrible hotel.

Posted Jul 23, 2014
Rooms were dates, scratched and bruised furniture, broken bed and sink kept overflowing. No business center, microwave and you have resort and parking fees for 26.00 a day and it has no resort amenities. .
Comment from Hotel Management
Jul 30, 2014 by Maria, Hotel Management
Dear Guest, The resort fee is a mandatory fee here in Miami Beach which includes: the beach, beach chairs, towels for the pool and beach and in room safe. Parking is very limited in Miami and is there is also a charge for the parking, I apologize if you were not aware of these charges prior to arrival. Thank you for your comments as all feedback helps to improve the hotel. Best Regards, Hotel Management
1 out of 5
by A verified traveler from Miami Beach

I don't often give negative reviews

Posted Jul 14, 2014
Pros: nothing
Cons: everything
Location: Nothing.
I took great pains trying to find the perfect hotel at an affordable price. I chose this hotel because the website photos and information sounded great, i.e. right on the beach, restaurant and bar inside, free wifi etc...... The place is old, the floor is cold, there was no 60's theme restaurant (the whole room where it used to be was empty), the materials have rust stains and it's obviously not been renovated in quite some time. The only great thing is that I was able to check out early and get a refund. Oh, and it has no obvious pathway to the beach. We had to walk to a park down the street in order to enter the beach. This portion of the beach is not exactly the playful type you see on TV either. We chose Collins ave for a reason yet we walked a quarter mile in both directions and found absolutely nothing. No resturants, no night clubs, no action at all.