Ratings based on 1,825 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great place

Posted Nov 23, 2014
We had a quick stay and an excellent experience Nice facility and great staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Hotel was clean and comfortable. Parking was expensive at $35 per day, so I used the parking lot next store. The valet told me the parking lot was $19 a day, when it was really $5.
3 out of 5
Recommended
for Everyone
by A verified traveler

Downtown

Posted Nov 13, 2014
Everything was ok except for when we arrived they told us our room wouldn't be available until an hour after check in time
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Nice hotel, in convenient location.

Posted Nov 7, 2014
Pros: Great location. Friendly staff. Good food!
Cons: The rooms are a bit outdated, especially the bathrooms. They don't really fit the first impression you get when entering the lobby.
Location: Bayside Market was just a 10 minute walk away, or a couple minute trolley ride.
The hotel was great, overall. It is a little older and could use some updates, but was clean and comfortable. We had lunch in the restaurant there, and it was delicious and affordable. Hotel staff was very friendly and made us feel at home. Location was good for us - close to port, and just walking distance from the Bayside Market. The area is more outdated, overall, but has pleasant views. Just a fair warning, the homeless are very much prevalent in this area. They were not pushy, nor did they make us feel uncomfortable; however, if it's not something you are accustomed to, it may be a bit of an eye opener.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

agradable

Posted Nov 6, 2014
Pros: el bar, jajaja
Cons: nada
personal muy atento, todo excelente ....................................................................................................................
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Washington DC

Location good, not so great for running

Posted Nov 5, 2014
Pros: Free wifi area with chairs and tables in the lobby where one can work for couple of hours.
Cons: Halls at the floors - mostly fresh painting would help.
Location: -
The location worked very well for me, can not complain. The only downside was that I wanted to for outside run and could not - adjacent passage along the canal was closed on both sides leaving only few hundred meters open for running which was not good. Hotel itself would deserve some upgrade (painings the most), but overall it was just fine.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puebla, Mexico

Bien ubicado y cómoda estancia

Posted Nov 5, 2014
Pros: La cama y la atención del personal, desde los bell boys, concierge y recepción.
Cons: los baños de las habitaciones y el cobro de estacionamiento.
Location: Compras en bayside, muelle para salir en cruceros desde Miami
El hotel está en el corazón del centro de Miami, un edificio un tanto viejo pero bien mantenido, el servicio del personal es muy bueno, amables y atentos en todo momento. Las habitaciones son amplias y comodas, se les notan los años sobre todo a baño que le urge una remodelación, pero la parte de la cama es super actual y comodísima. Esta ubicado muy cerca del muelle para salir en un crucero desde Miami. Lo que es un robo pero asi es en toda esa zona es el estacionamiento....$35 dólares diarios es un abuso!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom df

Muy bueno y siempre nos quedamos en el mismo hotel

Posted Oct 28, 2014
Siempre nos quedamos en el mismo hotel x su ubicación y la comodidad de sus instalaciones . Pienso q necesita una remodelación a nivel general.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Worth Florida

Location, Location, Location.

Posted Oct 27, 2014
Pros: The location
Cons: All was great & well worth the price!
Location: Great variety of public and private transportation. Walking distance to Miami Downtown, the Arena & Bayside. Closed to Miami Beach and Coconut Grove.
We had a beautiful view of the Miami River and the Miami Circle archaeological site, plus, we were closed to all the happenings around the Miami area. We even decided to leave our car at a train station in Palm Beach Co. and take the trains all the way to the Hyatt. The Metro-mover brings you right inside the hotel, and we had plenty of transportation choices, including a water taxi to South Beach. Great carefree experience.
2 out of 5
by A verified travelerfrom abq nm

Very dirty!!

Posted Oct 27, 2014
Pros: The lobby was pretty.
Cons: Pretty much everything!!
The hotel lobby was gorgeous but that was about it! Our room was very dirty and dusty. There were mounds of dust on all of the drapes. The plumbing is very very old and needs some remodeling. Overall we were very dissatisfied.