Ratings based on 1,401 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Luxury hotel close to Miami River

Posted Sep 20, 2014
The lobby was beautiful! The location was wonderful because we could go out the back doors and walk along the river! We walked to the Bayside shopping mall for dinner at Bubba Gumps Seafood Company. Very romantic setting. Staff was helpful, knowledgeable, and extremely friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from White Rock, BC

Downtown miami hotel

Posted Sep 18, 2014
Pros: hotel has free wi-fi
Standard hotel room. Not a big deal considering the price and the loction
5 out of 5
Recommended
for Everyone
by A verified traveler from I stay in Memphis

I really enjoyed my stay a very very nice hotel.

Posted Sep 16, 2014
Room was clean , the bathroom was clean everything about the room and hotel was on point.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

3 day business trip

Posted Sep 16, 2014
Pros: Everything.
Location: Great location, easy access to main roads, within walking distance of Bayside, next to pier. Lots of shops and restaurants. 10 min drive to the beach.
Nice hotel, easy check in, clean rooms, nice restaurant and bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2014
The hotel was nice The reception staff was not helpful and we booked the room with parking inclusive, however upon arrival the told us that it is a separate charge The only con that the room did not have the microwave and a fridge
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Sep 11, 2014
Pros: close to all action
Cons: balconey like other hotels would have been nice
Location: shopping, beach.
enjoyed our stay,very good transportation round the city by mono rail,trolleys; & buses close to the waterfront.
4 out of 5
Recommended
for Everyone
by A verified traveler

Need renobation

Posted Sep 8, 2014
Customer service just ok . Valet parking good. Pool is so small and the room need new furniture
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved, loved, loved

Posted Sep 8, 2014
Location: A little complicated to get there.
It was a pleasant experience , staff very professional and friendly.
2 out of 5
by A verified traveler from Orlando

Hotel is very outdated and smells bad

Posted Sep 8, 2014
Pros: Breakfast buffet and location were very good.
Cons: Hotel calls for renovations.
Location: We stayed at the hotel because of the proximity to the arena. It was very helpful to be able to take the train for free to the arena. 10 minute ride.
Very disappointed to be a Hyatt Regency. The hotel needs to be renovated. Every thing in the hotel looks old. The sheets in my bedroom were very torn. That's unacceptable for this star category! The hotel public areas and rooms smell as sewer.
3 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

nice place to stay at

Posted Sep 3, 2014
it was right by everything you can shop and eat good hotel