Ratings based on 1,385 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

nice location.

Posted Sep 29, 2014
Pros: location
Cons: rooms a bit outdated.
Location: bayside is close.lots of shops and bars nearby.
close to bayside. pool surronded by tall buildings..
5 out of 5
Recommended
for Everyone
by A verified traveler from Ga

Nice view of the skyline and Riverwalk.

Posted Sep 25, 2014
Friendly staff. Had an excellent view of skyline and Riverwalk. Very close to Bayside Marketplace.
2 out of 5
by A verified traveler from London

Good Downtown Location but due a Refurb.

Posted Sep 24, 2014
Pros: Good valet parking facilities Downtown
Cons: The Hotel is tired and due a refurb. The room (19th Floor) was painted an unrelenting dreary caramel color. 3 staying in the room coffee for only 2
Good downtown location, nothing wrong but nothing great.
4 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

Great location

Posted Sep 21, 2014
Pros: Comfort and value for location
Cons: Fridge in rooms without special request and also furnished balconies. Laundry facilities would be great.
Location: Many restaurants at Bayfront area and also Little Havana and Downtown Miami - all nearby. Water-taxi tours of the Islands,
Stayed here 1 night post cruise. Great location, easy access to bayfront area , Miami riverwalk and downtown Miami. Water taxis to south beach also if wished. Upgraded to a riverview suite after originally being given a room with an unpleasant outlook over entrance roof and airconditioning. Suite had no balcony but a lovely view. None of the balconies are actually furnished. Very spacious room with lovely view and very comfortable. Disappointed no actual laundry facilities as most American hotels have and previous Hyatt's have and also no in-room fridge without requesting this. Overall however a good experience, even the Riverwalk Cafe which we had dinner in that night as didn't want to go out in a tropical storm!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Luxury hotel close to Miami River

Posted Sep 20, 2014
The lobby was beautiful! The location was wonderful because we could go out the back doors and walk along the river! We walked to the Bayside shopping mall for dinner at Bubba Gumps Seafood Company. Very romantic setting. Staff was helpful, knowledgeable, and extremely friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from White Rock, BC

Downtown miami hotel

Posted Sep 18, 2014
Pros: hotel has free wi-fi
Standard hotel room. Not a big deal considering the price and the loction
5 out of 5
Recommended
for Everyone
by A verified traveler from I stay in Memphis

I really enjoyed my stay a very very nice hotel.

Posted Sep 16, 2014
Room was clean , the bathroom was clean everything about the room and hotel was on point.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

3 day business trip

Posted Sep 16, 2014
Pros: Everything.
Location: Great location, easy access to main roads, within walking distance of Bayside, next to pier. Lots of shops and restaurants. 10 min drive to the beach.
Nice hotel, easy check in, clean rooms, nice restaurant and bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2014
The hotel was nice The reception staff was not helpful and we booked the room with parking inclusive, however upon arrival the told us that it is a separate charge The only con that the room did not have the microwave and a fridge
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Sep 11, 2014
Pros: close to all action
Cons: balconey like other hotels would have been nice
Location: shopping, beach.
enjoyed our stay,very good transportation round the city by mono rail,trolleys; & buses close to the waterfront.