Ratings based on 1,373 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

3 day business trip

Posted Sep 16, 2014
Pros: Everything.
Location: Great location, easy access to main roads, within walking distance of Bayside, next to pier. Lots of shops and restaurants. 10 min drive to the beach.
Nice hotel, easy check in, clean rooms, nice restaurant and bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2014
The hotel was nice The reception staff was not helpful and we booked the room with parking inclusive, however upon arrival the told us that it is a separate charge The only con that the room did not have the microwave and a fridge
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Sep 11, 2014
Pros: close to all action
Cons: balconey like other hotels would have been nice
Location: shopping, beach.
enjoyed our stay,very good transportation round the city by mono rail,trolleys; & buses close to the waterfront.
4 out of 5
Recommended
for Everyone
by A verified traveler

Need renobation

Posted Sep 8, 2014
Customer service just ok . Valet parking good. Pool is so small and the room need new furniture
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved, loved, loved

Posted Sep 8, 2014
Location: A little complicated to get there.
It was a pleasant experience , staff very professional and friendly.
2 out of 5
by A verified traveler from Orlando

Hotel is very outdated and smells bad

Posted Sep 8, 2014
Pros: Breakfast buffet and location were very good.
Cons: Hotel calls for renovations.
Location: We stayed at the hotel because of the proximity to the arena. It was very helpful to be able to take the train for free to the arena. 10 minute ride.
Very disappointed to be a Hyatt Regency. The hotel needs to be renovated. Every thing in the hotel looks old. The sheets in my bedroom were very torn. That's unacceptable for this star category! The hotel public areas and rooms smell as sewer.
3 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

nice place to stay at

Posted Sep 3, 2014
it was right by everything you can shop and eat good hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice, friendly hotel in downtown Miami

Posted Sep 1, 2014
Pros: The entire staff was very eager to help and friendly. The room was very clean and welcoming. Beautiful lobby area and many amenities. Tasty breakfast!
Cons: Nothing
Location: Great view of downtown Miami, lots of nearby shops and the beach is a short drive away.
Overall a wonderful experience, I wish I could have stayed longer. Got a great deal for the quality and a prime location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Very good hotel easy access to attractions.

Posted Aug 28, 2014
I really enjoy my stay. The staff was very professional and polite. The facility is beautiful and I really like the free trolley access from the hotel to Bayside Market and other attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Providenciales

Good downtown hotel

Posted Aug 28, 2014
Pros: the staff, and the location as there were several restaurants and a CVS within walking distance Cons: parking is expensive and there is no complimentary wifi in the rooms only the lobby.