Ratings based on 1,983 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
I stay for business. Always a pleasure. Conveniently located nearby shops, restaurants, professional buildings. All within walking distance. Close access to the metro mover.
2 out of 5
by A verified traveler

Service was bad

Posted Apr 21, 2015
Wouldn't rebook this place ... Breakfast was included and they charged the credit card ... They couldn't find the reservation
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Loganville, GA

Short & Comfortable Hotel

Posted Apr 20, 2015
Pros: Courteous & helpful front desk staff. Clean & pleasant atmosphere.
Cons: Free limited snacks (chips & cookies) & soft beverage (beside coffee) for residents.
Location: Enjoyed the Brazillian Buffet nearby. Very tasty food, good variety.
Just an overnight experience from Cruise On a scale of: 1 to 10 Location: 8 Front Desk: 8 Room: 8 Breakfast: 7 Service: 8 Atmosphere: 8 Overall: 8
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredible front desk shout out :)

Posted Apr 19, 2015
I checked in late Thursday night and was welcomed by a smiley face at the front desk her name is Jennifer I felt relieved of my stress of the day with her welcome. On Saturday morning (6 AM) I needed additional help and Jennifer was eager to help me resolve my problem. I was having such a great time I decided to stay another night it was largely due to Jennifer (specifically ) and your staff in general. Last month I was in town for the boat show and stayed at the Four Seasons their staff did not compare to the quality your staff afforded me. Thank you and thank you Jennifer I will be back soon. Timothy January Bailey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom deland, fl

Nice hotel in center of downtown

Posted Apr 19, 2015
Definitely would recommend this hotel. Friendly staff, nice hotel
2 out of 5
by A verified traveler

Posted Apr 17, 2015
Terrible location. Valet customer service could improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Downtown

Posted Apr 14, 2015
Hotel was beautiful. Right on the river. Did not know about the cost of parking though, $40 per night was a bit of a surprise.
2 out of 5
by A verified travelerfrom Melbourne

Wish I'd stayed somewhere else!

Posted Apr 14, 2015
Location of the hotel was good but it pretty much ends there. The hotel lobby was the only modern and clean part of the hotel. Our room was small and the bathroom was claustrophobic, it was so tiny. The shutters to the closet had dust sitting on them since months perhaps, there were fruit remains under the table and the carpet was absolutely worn out! The so called Italian buffet dinner did not look appetising at all, I'd probably get better food at a food court.
3 out of 5
by A verified travelerfrom R

Bien ubicado pero ...

Posted Apr 13, 2015
las habitaciones no olian bien y ya esta bastante viejito el hotel.
2 out of 5
by A verified travelerfrom kassel

Erster und letzer Besuch!!!

Posted Apr 10, 2015
Das Hotel scheint zwar von außen noch gut intakt zu sein, jedoch offenbart sich im Inneren eine Offenbarung des Schreckens. Die Wände der Zimmer sind kaputt, das Badezimmer Bedarf einer dringende Renovierung. Außerdem gibt es keinen Mini-Kühlschrank. Der Zimmerservice kommt oft zu ungelegenen Zeiten oder auch gar nicht. An einem Tag ließ eine Putzfrau sogar unsere Hotelzimmertür auf. Jedoch muss ich auch sagen, dass es neben diesen Macken auch positive Seiten gibt. Besonders hervorzuheben ist das aufrichtige und zuverlässige Personal beim Frühstück Im Großen und Ganzen war der Urlaub in Miami hervorragend, aber das Hotel war nicht angemessen für (4 Sterne)