Ratings based on 1,406 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Worth Florida

Location, Location, Location.

Posted Oct 27, 2014
Pros: The location
Cons: All was great & well worth the price!
Location: Great variety of public and private transportation. Walking distance to Miami Downtown, the Arena & Bayside. Closed to Miami Beach and Coconut Grove.
We had a beautiful view of the Miami River and the Miami Circle archaeological site, plus, we were closed to all the happenings around the Miami area. We even decided to leave our car at a train station in Palm Beach Co. and take the trains all the way to the Hyatt. The Metro-mover brings you right inside the hotel, and we had plenty of transportation choices, including a water taxi to South Beach. Great carefree experience.
2 out of 5
by A verified traveler from abq nm

Very dirty!!

Posted Oct 27, 2014
Pros: The lobby was pretty.
Cons: Pretty much everything!!
The hotel lobby was gorgeous but that was about it! Our room was very dirty and dusty. There were mounds of dust on all of the drapes. The plumbing is very very old and needs some remodeling. Overall we were very dissatisfied.
3 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Convenient location

Posted Oct 24, 2014
Location ideal for business. Concierge not very cooperative.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
They need to put right ppl in the right place specally the jn miami coz i stayed before in hyatt dubai and was awsome
3 out of 5
Recommended
for Couples
by A verified traveler from honduras

Nice location close to bayside and brickle

Posted Oct 8, 2014
Pros: Location and room sizes
Cons: The cleaning timing is too late
Location: Dining sigthseing
Good location near from high way and big rooms. The cleaning timing was too late and it was a little bit too much noise coming from the train
4 out of 5
by A verified traveler

Extras charges

Posted Oct 6, 2014
Extras charges, a lot of them, I finished paying over 190 in two nights
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Oct 4, 2014
Beautiful hotel , great location. Stayed one night and was taking cruise next day. Short trip to port of miami. Comfortable king size bed. Very helpful staff. Would stay next time i visit Miami
1 out of 5
by A verified traveler

THEY TURNED OFF THE AIR CONDITIONED AT 1:00 A.M.

Posted Oct 1, 2014
It was terrible !!!! Miami right now is too hot and the hotel TURNED OFF THE AIR CONDITIONED in my room at 1:00 a.m. I was sleeping and I could´t sleep anymore. It was uncomfortable !!!! So I have to went down to the lobby to be in a air-condition place, because my room was really HOOOOOT and of course during the day I was really tired !!! I DON´T RECOMEND THIS HYATT I HAD TO CHANGE THE HOTEL !!!
1 out of 5
by A verified traveler

The hotel is stuck in the 1980's.

Posted Sep 29, 2014
Pros: Location. That was IT.
Cons: Renovate and upgrade the hotel.
The hotel is stuck in the 1980's. I was beyond disappointed with the facilities and the restaurant/bar. Being lodged in between the Viceroy and the Epic hotel I would expect that this hotel would try to keep up to par but they have done quite the opposite with no renovations, terrible lighting and décor. I will never stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

nice location.

Posted Sep 29, 2014
Pros: location
Cons: rooms a bit outdated.
Location: bayside is close.lots of shops and bars nearby.
close to bayside. pool surronded by tall buildings..