Ratings based on 1,399 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
They need to put right ppl in the right place specally the jn miami coz i stayed before in hyatt dubai and was awsome
3 out of 5
Recommended
for Couples
by A verified traveler from honduras

Nice location close to bayside and brickle

Posted Oct 8, 2014
Pros: Location and room sizes
Cons: The cleaning timing is too late
Location: Dining sigthseing
Good location near from high way and big rooms. The cleaning timing was too late and it was a little bit too much noise coming from the train
4 out of 5
by A verified traveler

Extras charges

Posted Oct 6, 2014
Extras charges, a lot of them, I finished paying over 190 in two nights
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Oct 4, 2014
Beautiful hotel , great location. Stayed one night and was taking cruise next day. Short trip to port of miami. Comfortable king size bed. Very helpful staff. Would stay next time i visit Miami
1 out of 5
by A verified traveler

THEY TURNED OFF THE AIR CONDITIONED AT 1:00 A.M.

Posted Oct 1, 2014
It was terrible !!!! Miami right now is too hot and the hotel TURNED OFF THE AIR CONDITIONED in my room at 1:00 a.m. I was sleeping and I could´t sleep anymore. It was uncomfortable !!!! So I have to went down to the lobby to be in a air-condition place, because my room was really HOOOOOT and of course during the day I was really tired !!! I DON´T RECOMEND THIS HYATT I HAD TO CHANGE THE HOTEL !!!
1 out of 5
by A verified traveler

The hotel is stuck in the 1980's.

Posted Sep 29, 2014
Pros: Location. That was IT.
Cons: Renovate and upgrade the hotel.
The hotel is stuck in the 1980's. I was beyond disappointed with the facilities and the restaurant/bar. Being lodged in between the Viceroy and the Epic hotel I would expect that this hotel would try to keep up to par but they have done quite the opposite with no renovations, terrible lighting and décor. I will never stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

nice location.

Posted Sep 29, 2014
Pros: location
Cons: rooms a bit outdated.
Location: bayside is close.lots of shops and bars nearby.
close to bayside. pool surronded by tall buildings..
5 out of 5
Recommended
for Everyone
by A verified traveler from Ga

Nice view of the skyline and Riverwalk.

Posted Sep 25, 2014
Friendly staff. Had an excellent view of skyline and Riverwalk. Very close to Bayside Marketplace.
2 out of 5
by A verified traveler from London

Good Downtown Location but due a Refurb.

Posted Sep 24, 2014
Pros: Good valet parking facilities Downtown
Cons: The Hotel is tired and due a refurb. The room (19th Floor) was painted an unrelenting dreary caramel color. 3 staying in the room coffee for only 2
Good downtown location, nothing wrong but nothing great.
4 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

Great location

Posted Sep 21, 2014
Pros: Comfort and value for location
Cons: Fridge in rooms without special request and also furnished balconies. Laundry facilities would be great.
Location: Many restaurants at Bayfront area and also Little Havana and Downtown Miami - all nearby. Water-taxi tours of the Islands,
Stayed here 1 night post cruise. Great location, easy access to bayfront area , Miami riverwalk and downtown Miami. Water taxis to south beach also if wished. Upgraded to a riverview suite after originally being given a room with an unpleasant outlook over entrance roof and airconditioning. Suite had no balcony but a lovely view. None of the balconies are actually furnished. Very spacious room with lovely view and very comfortable. Disappointed no actual laundry facilities as most American hotels have and previous Hyatt's have and also no in-room fridge without requesting this. Overall however a good experience, even the Riverwalk Cafe which we had dinner in that night as didn't want to go out in a tropical storm!