Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Memory of a Lifetime

Posted Jan 27, 2015
Pros: Just about everything.
Cons: Should not charge the extra $10.00 a day for extras (gym, bottled H2O in room, etc...). Hotel is expensive already and should include such things.
Location: The location is perfection when it comes to views, walking paths by the water, parks, and eateries. Brand new Whole Foods just a couple blocks away!
In a word, AWESOME! The location and staff are exceptional. I highly recommend walking all around the property on the path by the water. There are some hidden gems and amazing photo ops that you don't see until you really explore by foot. We saw dolphins and manatees right by our hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Confortável

Posted Jan 26, 2015
Pros: Quartos, localização
Cons: Entrega de encomendas. Serviço muito caro
Desde a estrutura ao atendimento, conseguiram superar as expectativas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Posted Jan 20, 2015
Pros: The view !!!
Cons: Update the rooms
Location: Excellent. Loved it !!!
Great location and the staff was outstanding. The rooms are needing some updates and are starting to age some. The rooms were clean however there was mold in the shower corners. These really aren't a big deal except that the room rates are very high. For the high cost a person expects perfection :-)
4 out of 5
Recommended
for Couples
by A verified travelerfrom jersey, Uk

Nice Hotel in a good central location.

Posted Jan 20, 2015
Pros: Position.
Cons: Some refurbishment.
Location: Near the water and a variety of shops and restaurants. Nice green area to walk.
Absolutely fine for a short stay. We spent two nights prior to a cruise. Room was rather dull with a very poor outlook but it was spacious and comfortable enough. The bed was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel in a great location!

Posted Jan 19, 2015
Pros: service & view
We had a great time at this hotel. Valet was efficent & friendly....front desk was very helpful....concierge desk gave excellent recommendations, and even printed out the directions for us. Best thing about the hotel is the view! Saw dophins & a manatee in the ocean from the window of our room. Will definately return next time we are in Miami.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom long island

Perfect for pre-cruise

Posted Jan 18, 2015
Beautiful hotel.. Large lobby area with toro toro restaurant and bar.. Outside pool area on 5 floor roof has bar and another restaurant overlooking water and cruise ships.. Large room with huge window and very spacious modern bathroom with separate tub from shower with nice toiletries . We had king room with business desk and sofa
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Balboa, Republic of Panama

Fabulous location and an elegant hotel!

Posted Jan 10, 2015
This hotel is a cut above even luxury hotels we know. We were a little surprised when an extra ten dollars was levied for "daily room fee," but it came with really fast Internet and a number of other "perks" we didn't use because we weren't there long enough. There's a button on the phone that says "Instant Answer," indicating that somebody would answer right away. (Even the best hotels will sometimes not answer their phones for long minutes!) At the Intercontinental, SOMEBODY ANSWERED RIGHT AWAY! We were so impressed. Great staff, beautiful facilities. We look forward to returning soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location & service...

Posted Jan 7, 2015
Pros: everything over all
Cons: some music channels in the rooms..(audio)
Location: marinas
I would recomend all cruice traveles to stay there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, QC

Excellent hôtel au coeur du centre-ville de Miami

Posted Jan 7, 2015
Pros: The hotel is very cool and modern. There are LEDs screen outside the building showing dancing ladies at night.
Cons: Additional services are very expensives (internet, parking, gym).
Location: In the center of downtown. Close to AA Arena (we saw a Heat basketball game). Close to Miami Beach.
We spent 10 nights there. We were very nicely welcomed when we checked in. Since I was an IHG member, we got a nice upgrade for the room and free internet. That's good since otherwise the internet is fairly expensive (19$/day). Parking is also expensive at 39$/day. I was wise enough to rent a car at Hertz (1 block away) and they let me park in the Hertz parking free of charge for my entire stay. . We were pretty pleased with our stay. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

As expected. Very good over all.

Posted Jan 5, 2015
Exelent, we like the location & service of this property.