Ratings based on 1,194 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lima

Great service with great people!!

Posted May 19, 2015
My wife and I had a great time with all the comfort and the service received. I would like to make a special mention to the people that made this experience great!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Favorite Place to Stay in Miami!

Posted May 13, 2015
Pros: Location, facilities and comfy rooms.
Cons: Parking is expensive!
Location: The Intercontinental is in downtown Miami. It's very convenient to South Beach and most tourist spots.
I really like this hotel. It's beautiful and in a great location. My experience with the staff has always been top notch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, Fl

Beautiful Hotel, No in-room fridge

Posted May 13, 2015
Pros: Location. Views. Access to Downtown Miami venues, beaches, and port. Starbucks closes at 12AM.
Cons: The hotel should empty out the room fridge in standard rooms for free.
Location: AA Arena, Bayside Marketplace, South Beach, Port of Miami, Pizza, Pharmacies, Starbucks, Inter-Coastal.
My wife and I stayed two nights at The Intercontinental. We stayed in a standard room overlooking the pool. The Hotel is immaculate, it is a tower right off the Inter-Coastal with great views, luxurious lobby, nice amenities, and extravagant exterior decor. Our room was a typical size for a hotel but their was nice touches that gave the room a "fancy" feel. Marble bathroom, double shower head, complimentary water. There is a Starbucks that closes at 12AM in the lobby, the Restaurant "Toro Toro" has a nice atmosphere and a menu for a range of budgets. The Bayside Marketplace is a beautiful and reasonable walk. AA Arena is also within walking distance which is good if you have an event there because traffic in the area can be typical city traffic during events. There is small restaurants and pharmacies around for late night goodies. I325 (Miami Beach) is down the street and the Port of Miami is even closer. This hotel is in a great location and can fit plenty of different needs. the hotel also has an incredible amount of ballroom/convention space. You have to Valet park, which is a high daily rate, but you can have your car almost instaneously when requested. Plus self parking in the area is almost as much as the valet. My only gripe is the Mini Fridge. It is stocked with over priced items which you could avoid buying if you visit the Pharmacy down the street. The prices of the items didnt really bother me, it was the fee to empty the fridge, so I could use it for my stuff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Miami is great

Posted May 7, 2015
Pros: Great hotel great location
Great location by bayside food and drink,music,loads to do. Trip to Everglades and Naples are good. Shopping at mall
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Cons: Que el estacionamiento para huéspedes este incluido
Location: Esta junto a Bay side y su ubicación es excelente
Excelentes instalaciones y ubicación, junto a bay side y al sistemaq de trasporte publico.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Our favorite business trip

Posted May 5, 2015
Pros: see above + restaurant was incredible
Cons: The price of the restaurant!
A very grueling and time extensive business presentation is not something that any of us look forward to. BUT, I found that the quality, attitude and services of the Intercontinental Miami well above-and-beyond the norm and made it almost -- dare I say it -- pleasurable! Thank you for what should be considered "Best Practices" for all hotels.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 3, 2015
Excelent location. Limited restaurant options within the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Very nice hotel. Just wish I had the time to enjoy the pool!
4 out of 5
Recommended
for Everyone
by A verified traveler

Foi uma otima estadia

Posted Apr 27, 2015
O que eu nao gostei foi do carpete que pela cor dava a sensacao de sujeira, apesar de nao estar. O hotel tem um maravilhoso restaurante e cafe. E a licalizacao e otima!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Pros: location was great for anyone going on a cruise-about 7min away
Hotel staff was excellent. Quick checkin and knowledgable staff.