Ratings based on 803 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Pros: close to hotel; free airport shuttle; nice robe in room
Cons: need an early 4 a.m. shuttle. There were at least 10 people needing taxis that early in the am, and having the shuttle start earlier would b good;
Nice, very helpful waiters in the restaurant. Free shuttle was a plus. Helpful curbside staff who helped secure my luggage until my room was ready. The cruise buses were not very respectful of other cars entering the hotel front. They should have been instructed to move over to the curb so more room was allowed for others.
Comment from Hotel Management
Mar 12, 2015 by Public Relations Management , Hotel Management
Dear Denise, Thank you for sharing your comments. We’re glad our staff was able to make your experience a better stay, including in the restaurant and luggage help. We hope to serve you again soon, InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manaus - Brazil

Nice hotel well located shopping, restaurants, etc

Posted Feb 9, 2015
Pros: Location, easy and good service provided
Cons: Someone to help with bagage
Location: Close to Dolphin mall, airport, restaurants, shopping, super market, gas station,
The hotel location is easy to reach specially from the airport; quikcly check in; good breakfast. Very nice room service. A improvement suggestion if I can is to have someone to help the guests with their bagage. The hotel has good restaurants around and good restaurant srvice as well.
Comment from Hotel Management
Mar 12, 2015 by Hotel Staff, Hotel Management
Dear Wilson, We know you might have a busy schedule but we thank you for taking the time to share your comments. We’re thrilled to know you found our service and location great. We hope you enjoyed the surrounding areas of the hotel and hope you can visit us again soon. Best Regards, InterContinental at Doral Miami
2 out of 5
by A verified travelerfrom UK

Intercontinental at Doral Miami

Posted Feb 2, 2015
Cons: Modernisation needed
Location: Golf at The Blue Monster was great
Hotel did not live up to the images shown at time of booking which idyllic. Hotel was ok but not to the standard perceived or shown on the site.
Comment from Hotel Management
Mar 12, 2015 by Public Relations Management , Hotel Management
Dear M, Thank you for taking the time to share your comments. We’re sorry the hotel did not live up to your standards. However, we are in the process of touching up our restaurant and hotel rooms and we are very excited for our new look. We hope you can visit us again once the changes are complete. Regards, InterContinental at Doral Miami
4 out of 5
Recommended
for Families
by A verified traveler

Vacaciones

Posted Jan 23, 2015 on Hotels.com
Si bien es cierto esta muy bien el hotel y la zona donde está ubicado, los alimentos en el Restaurante son excesivamente caros para la calidad de los que ofrecen. Lo mejor es que está muy cerca del Dolphins Mall. Si pones la Dirección en el GPS tal como aparece en Internet te lleva a una zona horrible y no precisamente al Hotel.
Comment from Hotel Management
Apr 11, 2015 by IC at Doral Miami, Hotel Management
Estimado Anonymous, Agradecemos sus amables palabras sobre la ubicación de nuestro hotel. Perdone oír el GPS le dio una mala ruta hacia el centro comercial. Para su próxima visita puede usar nosotros servicio de transporte a Dolphin Mall. Esperamos servirles de nuevo pronto, InterContinental at Doral Miami
4 out of 5
Recommended
for Couples
by A verified traveler

Overall a 4

Posted Jan 18, 2015 on Hotels.com
Overall I had a very nice stay and will stay there the next time I am in town.
Comment from Hotel Management
Mar 28, 2015 by IC at Doral Miami, Hotel Management
Dear Frankie, We are glad to know that our service was of your liking. It will be our pleasure to serve you again soon. Best regards, InterContinental at Doral Miami
2 out of 5
by A verified travelerfrom Deutschland

in die Tage gekommenes Airport Hotel

Posted Jan 9, 2015
die Lage in der Nähe zum Flughafen ist ok, allerdings entspricht der Standard keinem 4 Sterne Niveau
2 out of 5
by A verified travelerfrom Mexico y Alemania

Esperaba más del hotel- decepcionante

Posted Jan 7, 2015
Pros: limpieza de las habitaciones y los concierge.
Cons: Mantenimiento y escuchar a los clients cuando se quejan.
Location: Dolphin mall está cerca , pero major tomar otro hotel con major calidad y localizado mas cerca de Buenos restaurants, supermercados, farmacias, etc.
Siendo Intercontinental, esperaba una fran torre con todos los servicios. Hotel tiene apenas 6 pisos. Experiencie fatal porque me tuvieron como 6 horas en una habitacion donde el aire acondicionado no funcionaba, diciéndome que el sisterma era lento... dicho por el gerente de mantenimiento! Al final exigí que me mostraran otras dos habitaciones y, efectivamente, las unidades enfriaron rapidísimo hasta 16 grados centigrados, vs. 22 grados en la otra habitacion. El edificio se está remodelando, no está abierto el restaurant, solo tiene una fuente de soda donde sirven todas las comidas.
Comment from Hotel Management
Jan 13, 2015 by IC at Doral Miami, Hotel Management
Estimado Mario, Agradecemos que tomara tiempo de su día para compartir su experiencia en nuestro hotel, sus comentarios son tomados muy seriamente, viendo el lado positivo estamos contentos sabiendo que el servicio de nuestros conserjes fue de su agrado. Como usted pudo observar el restaurante está siendo actualizado, aun así las cartas de desayuno, almuerzo, cena, vinos, y Happy Hour son las mismas que en nuestro restaurante. Esperamos verlo nuevamente y oír de su experiencia una vez que las actualizaciones estén culminadas Sinceramente, InterContinental at Doral Miami.
4 out of 5
Recommended
for Couples
by Sidneyfrom Rio

Localização para negócios

Posted Jan 7, 2015 on Hotels.com
Bom custo benefício
Comment from Hotel Management
Mar 21, 2015 by IC at Doral Miami, Hotel Management
Estimado Sidney, Obrigado por ficar com a gente e para deixar-nos saber que você sente sua escolha no hotel oferece um custo-benefício. Volte em breve! InterContinental at Doral
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel!

Posted Jan 7, 2015 on Hotels.com
It was pleasant surprise for us to stay at this hotel. I cannot say anything bad about Intercontinental Doral, and I will come back to stay again...
Comment from Hotel Management
Mar 21, 2015 by IC at Doral Miami, Hotel Management
Your comment is like music to our ears. We work hard to provide the best experience to our guests, and reading your words we can’t help but smile. It will definitely be our pleasure to serve you again. Best regards, InterContinental at Doral Miami
5 out of 5
Recommended
for Couples
by Johnfrom des moines

good stay

Posted Jan 7, 2015 on Hotels.com
Enjoyable stay minus the fact that we had to get room keys reset several times during our stay. And someone pulled the fire alarm at 4 a.m. The last day that we were there
Comment from Hotel Management
Mar 21, 2015 by IC at Doral Miami, Hotel Management
Dear John, We appreciate that you took time from your schedule to write a review for our hotel and thank you for your positive rating. We take your comments seriously and will take note of your issue. We are glad to know that you were happy with your stay. We hope to see you in the near future and serve you again. Regards, InterContinental at Doral Miami