Ratings based on 927 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

THE HOTEL WAS CLOSE TO THE AREAS I NEEDED TO BE

Posted May 21, 2015
I LOVEEEEEE THIS HOTEL, WILL VISIT SOON THIS TIME WITH THE KIDS 😁
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice hotel close to the airport and Dolphin Mall.

Posted May 13, 2015
I stayed just one night to catch a flight the next day. My overall experience was great. Free parking, beautiful lobby, clean and modern rooms. Very friendly staff. My 2 year-old daughter grabbed the remote and played with it. The next morning I get an invoice of a rental movie for &19.99. I went to the front desk and explained what had happened and they were kind enough to remove the charge. I would definitely stay here again.
Comment from Hotel Management
May 19, 2015 by The InterContinental at Doral Miami, Hotel Management
Dear Luiso, We appreciate you taking the time to provide us with your feedback. It is great to hear that you enjoyed your stay. Also, we are glad to hear that our staff was of assistance and will definitely be looking forward to your next visit. Sincerely, The InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified traveler

GREAT HOTEL IF YOU GET A GOOD DEAL

Posted May 12, 2015
Pros: Personnel, great workers with a passion for making me and my son and daughter feel at home.
Cons: Building is getting old and tire, must refresh some areas as the carpet and the bathrooms.
Location: There was a lot of construction and that was a everyday problem, but then Miami is a chaos nowadays, so I just got used to.
This hotel is a great stay but if you get a great deal. as a full price (their price) hotel is not my first choice. The hotel is clean, employees make up for the deteriorating building (specially a filipino guy at the entrance that did what no one has done for me in any hotel before, taped my damaged box, went to get my car, explain how to get out of there, everything and I did not ask for any of those, he did it because he thought that i needed it, great JOB Sir), too bad I forgot his name. Now going back to the hotel, that is supposed to be a 4.5 star and it is not, because the shower handle was falling down every time, because there were few hangers and only 3 little tiny drawers, internet is extra, breakfast is extra, I think breathing is extra!!!!. Carpet was dirty, room service opened the door when the sign was hanging outside my door, etc. Do not get discourage it is a great hotel but as all it must have some problems and theirs are few and not so annoying as the others.
Comment from Hotel Management
May 18, 2015 by The InterContinental at Doral Miami, Hotel Management
Dear Traveler, We would like to thank you for providing us with your feedback. Please know that we take comments and suggestions from our guests seriously and will inform management of these issues. Also, we would like to advise that the hotel is currently undergoing a makeover with the goal of better serving our guests. The hotel and its staff welcomes you to stay with us again in the near future. Sincerely, The InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified travelerfrom COLOMBIA

good hotel with parking

Posted Apr 28, 2015
Pros: parking
Cons: internet and tv sevice and the treatment on the desk of reception it was so critical
Location: great place near every thing you like
internet is something this hotel should give free for clients , it is not a service it is a peice of the hotel facility
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Please note: shuttle to/from airport runs every hour.
4 out of 5
by A verified traveler

/ airport

Posted Apr 23, 2015
Location: not goodtoo far from the airport
too far from the airport . what you win with the price of this hotel you will loose it in taxi .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec, Québec

Intercontinental at doral miama

Posted Apr 23, 2015
Pros: La qualité globale de l'hôtel
Cons: Le déjeuner est un peu dispendieux.
Excellent hôtel, les chambres sont confortables et très propre, le personnel est très cordiale. Il y a une navette gratuite jusqu'à l'aéroport.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lima, Peru

Nice Hotel close to the airport

Posted Apr 15, 2015
The staff was nice and the room confortable. It was all I was looking for. It is close to the AirPort and have a shuttle every hour from the hotel to the AirPort. The breakfast was ok. I would recommend this hotel if you need to stay in Doral.
Comment from Hotel Management
Apr 17, 2015 by InterContinental at Doral Miami, Hotel Management
Dear Rafael, Thank you for your positive comments. We are pleased to hear that the hotel and our staff were able to meet your expectations. We look forward to having you stay with us on your next visit to Doral. Sincerely, The InterContinental at Doral Miami
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom El Salvador

Posted Apr 13, 2015
Pros: Location and the staff service
very good location for my propuses and very nice staff members
Comment from Hotel Management
Apr 15, 2015 by InterContinental at Doral Miami, Hotel Management
Dear Blaca, Thank you for your positive comments. We are glad you enjoyed your stay and look forward to having you stay with us again Sincerely, The InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Room was clean. Staff polite. A great stay!! Would def recommend it to anyone and even go there again!!
Comment from Hotel Management
Apr 13, 2015 by InterContinental at Doral Miami, Hotel Management
Dear Traveler, Thank you for your comments. It is always good to hear that our guests are treated well and enjoy their stay. We are currently undergoing a makeover with the purpose of providing our guests with even better customer service. We are excited to have you stay with us again soon. Sincerely, The InterContinental at Doral Miami