Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Pros: close to hotel; free airport shuttle; nice robe in room
Cons: need an early 4 a.m. shuttle. There were at least 10 people needing taxis that early in the am, and having the shuttle start earlier would b good;
Nice, very helpful waiters in the restaurant. Free shuttle was a plus. Helpful curbside staff who helped secure my luggage until my room was ready. The cruise buses were not very respectful of other cars entering the hotel front. They should have been instructed to move over to the curb so more room was allowed for others.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manaus - Brazil

Nice hotel well located shopping, restaurants, etc

Posted Feb 9, 2015
Pros: Location, easy and good service provided
Cons: Someone to help with bagage
Location: Close to Dolphin mall, airport, restaurants, shopping, super market, gas station,
The hotel location is easy to reach specially from the airport; quikcly check in; good breakfast. Very nice room service. A improvement suggestion if I can is to have someone to help the guests with their bagage. The hotel has good restaurants around and good restaurant srvice as well.
2 out of 5
by A verified travelerfrom UK

Intercontinental at Doral Miami

Posted Feb 2, 2015
Cons: Modernisation needed
Location: Golf at The Blue Monster was great
Hotel did not live up to the images shown at time of booking which idyllic. Hotel was ok but not to the standard perceived or shown on the site.
2 out of 5
by A verified travelerfrom Deutschland

in die Tage gekommenes Airport Hotel

Posted Jan 9, 2015
die Lage in der Nähe zum Flughafen ist ok, allerdings entspricht der Standard keinem 4 Sterne Niveau
2 out of 5
by A verified travelerfrom Mexico y Alemania

Esperaba más del hotel- decepcionante

Posted Jan 7, 2015
Pros: limpieza de las habitaciones y los concierge.
Cons: Mantenimiento y escuchar a los clients cuando se quejan.
Location: Dolphin mall está cerca , pero major tomar otro hotel con major calidad y localizado mas cerca de Buenos restaurants, supermercados, farmacias, etc.
Siendo Intercontinental, esperaba una fran torre con todos los servicios. Hotel tiene apenas 6 pisos. Experiencie fatal porque me tuvieron como 6 horas en una habitacion donde el aire acondicionado no funcionaba, diciéndome que el sisterma era lento... dicho por el gerente de mantenimiento! Al final exigí que me mostraran otras dos habitaciones y, efectivamente, las unidades enfriaron rapidísimo hasta 16 grados centigrados, vs. 22 grados en la otra habitacion. El edificio se está remodelando, no está abierto el restaurant, solo tiene una fuente de soda donde sirven todas las comidas.
Comment from Hotel Management
Jan 13, 2015 by IC at Doral Miami, Hotel Management
Estimado Mario, Agradecemos que tomara tiempo de su día para compartir su experiencia en nuestro hotel, sus comentarios son tomados muy seriamente, viendo el lado positivo estamos contentos sabiendo que el servicio de nuestros conserjes fue de su agrado. Como usted pudo observar el restaurante está siendo actualizado, aun así las cartas de desayuno, almuerzo, cena, vinos, y Happy Hour son las mismas que en nuestro restaurante. Esperamos verlo nuevamente y oír de su experiencia una vez que las actualizaciones estén culminadas Sinceramente, InterContinental at Doral Miami.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama

Nice hotel,close to airport and Doral area.

Posted Jan 6, 2015
Pros: Room,location,personel atention. Very good. Good area.
Very happy with our stay. Well located and all hotel instalations and services where good. I recomend it.
Comment from Hotel Management
Jan 8, 2015 by IC at Doral Miami, Hotel Management
Dear Raul, We appreciate you taking the time to share your comments with us. We are pleased to hear that you enjoyed your stay with us and our location. Thank you for your recommendation. Looking forward to serving you again soon, InterContinental at Doral Miami
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn

Posted Jan 4, 2015
Clean, neat. Definitely recommend to stay in. Nice neighborhood.
Comment from Hotel Management
Jan 7, 2015 by IC at Doral Miami, Hotel Management
Dear Liya, We appreciate you taking the time to share such kind words with us about our hotel. We're glad you enjoyed our location, and that you would recommend our property. We look forward to serving you again soon, InterContinental at Doral Miami
3 out of 5
Recommended
for Everyone
by A verified travelerfrom rao

The rooms need to be updated has a worn out look

Posted Dec 31, 2014
The rooms. Need to be upgrade noisy ac and the very poor pillows
Comment from Hotel Management
Jan 5, 2015 by IC at Doral Miami, Hotel Management
Dear anita, We appreciate you taking the time to share your comments with us. We are sorry to hear that you found the rooms to be worn out; our property is currently undergoing a makeover, and we hope to have the opportunity to serve you again once the rooms have been updated. Sincerely, InterContinental at Doral Miami
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, timely service, excellent breakfast

Posted Dec 30, 2014
I have 2 children, the room was clean, room serviced every morning, breakfast was great.
Comment from Hotel Management
Jan 5, 2015 by IC at Doral Miami, Hotel Management
Thank you for taking the time to share your comments with us. We are glad that your family enjoyed your stay with us, and that you enjoyed our breakfast. Looking forward to serving you again soon, InterContinental at Doral Miami
5 out of 5
Recommended
for Everyone
by A verified traveler

1 seule nuit de transit dans cet hôtel

Posted Dec 25, 2014
Pros: Le petit-déjeuner buffet, le personnel sympa.
Hotel très propre et très bien équipé, personnel à l'écoute, petit-déjeuner buffet excellent ; ne sommes restés qu'une seule nuit avec 2 petits enfants car en transit. Seul point "négatif", un peu éloigné de l'aéroport ou me semblait plus proche sur la carte.