Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews of Loews Miami Beach Hotel – South Beach

4.5 out of 5
Loews Miami Beach Hotel – South Beach
1601 Collins Ave, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 2123 out of 3263 reviews" "
Rating 8 - Good. 593 out of 3263 reviews" "
Rating 6 - Okay. 259 out of 3263 reviews" "
Rating 4 - Poor. 149 out of 3263 reviews" "
Rating 2 - Terrible. 139 out of 3263 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

felicita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean. Breakfast was delicious and the waitress was good. But the bedroom furniture are a little old .I expect it to be more modern for the money I spends. I love the pool and the staff are very friendly.
Stayed 2 nights in Mar 2024
Response from Star Service Agent on Mar 27, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Pradeep

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a grand property
Stayed 3 nights in Mar 2024
Response from Erick on Mar 25, 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Shelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super friendly. Our flight arrived at 8am and they accommodated us with an early check in that made the day much more enjoyable. The room was very spacious and clean. The pool area was very nice and great beach access. Beach chairs, boogie boards for the kids, banana boat ride, paddle boards and kayaks all included with our stay. Would definitely come back here again.
Stayed 1 night in Mar 2024
Response from Erick on Mar 25, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Senthil, Akron

Liked: Staff & service
Good place
Stayed 2 nights in Mar 2024
Response from Star Service Agent on Mar 26, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

2/10 Terrible

Nika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst stays ever. They market this property as luxury, but it's not even close. They didn't clean my room, the staff was dismissive, didn't know basic facts about the hotel. never staying here again. Pay a bit more and stay somewhere else. It's a 3 star at best.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarvan

Liked: Cleanliness
Very good price
Stayed 5 nights in Mar 2024
Response from Star Service Agent on Mar 25, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

8/10 Good

Grace, KING OF PRUSSIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was great other than fact that staff could be friendlier. no one is smiling, whether youre approaching them or not.
Stayed 3 nights in Mar 2024
Response from Erick on Mar 25, 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

8/10 Good

Fimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Mar 2024
Response from Star Service Agent on Mar 25, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the pool and fitness area. Staff was friendly.
Stayed 4 nights in Mar 2024
Response from Star Service agent on Mar 24, 2024
Thank you so much for your feedback!

6/10 Okay

Ankur

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were old and not maintained well. Bathroom door was broken
Stayed 3 nights in Mar 2024
Response from Erick on Mar 25, 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. Beautiful property. We are coming back ASAP
Stayed 3 nights in Mar 2024
Response from Erick on Mar 24, 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful views, and amenities. The bathroom could’ve been cleaned a little bit better, but overall it was a great stay.
Stayed 1 night in Mar 2024
Response from Star Service Agent on Mar 24, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities
We did not have enough dining options or seating in lobby for guests
Stayed 3 nights in Mar 2024
Response from Erick on Mar 24, 2024
thanks so much for sharing your experience with us. We hope to see you again soon!

6/10 Okay

Arti

Great pool. We stayed in a one bedroom studio suite and weren’t impressed, was dusty and our microwave and fridge for the kids was very old. Room could have been much better for the price.
Stayed 3 nights in Feb 2024
Response from Erick on Mar 24, 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

8/10 Good

giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Star Service Agent on Mar 24, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Denada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

4/10 Poor

Ayham

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay more than you get
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
We’re disheartened to hear this was your experience and assure you this is not our standard. We hope you’ll give us another chance to show you the service our team members pride themselves on. Should you choose to stay with us again, please reach out so we can ensure your stay is flawles

4/10 Poor

Tanya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were told we had a dining credit. Turns out it was for next time we stayed. (?!?!) Will not stay here again. Scam. Horrible service, run down, plastic shower curtain. long line at check in and valet, no invoice for additional charges, just hit my card. One star. Do not recommend. $7 water in room. $50 parking, $50 resort fee. I’ve never given such a bad review. Stay somewhere else.
Stayed 1 night in Mar 2024
Response from Erick on Mar 22, 2024
We’re disheartened to hear this was your experience and assure you this is not our standard. We hope you’ll give us another chance to show you the service our team members pride themselves on. Should you choose to stay with us again, please reach out so we can ensure your stay is flawless.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel and good service. Rooms definitely a remodel for the price.
Stayed 5 nights in Mar 2024
Response from Melanie Diaz on Mar 21, 2024
Mark, thank you for recognizing our team's hard work in providing you with friendly and attentive service. We pride ourselves on making each guest feel welcome and taken care of throughout their stay. We look forward to welcoming you back soon to another memorable experience.

10/10 Excellent

ANNA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property, the room, the pool, the restaurants and the service…everything was AMAZING!! Oh…and the location…unbelievable!!
Stayed 3 nights in Mar 2024
Response from Melanie Diaz on Mar 21, 2024
Anna, thank you for your 5-star review! We are thrilled to hear that you enjoyed your stay at LOEWS Miami Beach Hotel and appreciate you taking the time to share your feedback. We look forward to welcoming you back soon for another memorable experience.

10/10 Excellent

arta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Jan 2024
Response from star service agent on Mar 21, 2024
Thank you for your kind words

10/10 Excellent

Dule, Norridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

8/10 Good

Toby, New York

Traveled with partner
Liked: Staff & service, amenities
The property is getting tired. Room had three different things that were wrong.
Stayed 2 nights in Mar 2024
Response from Erick on Mar 24, 2024
thank you so much for taking the time to leave us feedback. We hope to see you again soon!

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel for its first class aura all around. Definitely coming back
Stayed 4 nights in Mar 2024
Response from Erick on Mar 22, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Cristal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, I would recommend to all my family and friends!
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Guerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Star service agent on Mar 21, 2024
Thank you for your feedback!

6/10 Okay

Justin Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2024
Response from Erick on Mar 23, 2024
thanks so much for sharing your experience with us. We hope to see you again soon!

10/10 Excellent

Ysidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the concierge, to the beach helpers were friendly, helpful and so nice. Everyone was happy to be there and genuinely wanted us to have a great time. And we did!
Stayed 4 nights in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Arvind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. Great location, very comfortable stay at the hotel, friendly staff, private beach, good food...what's more to add ! will definitely come back here.
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort will stay here again
Stayed 1 night in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a real good experience.Whish the hotel workers speak more English but trough text messages they were very helpful. The whole stay was awesome would come back again
Stayed 3 nights in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

8/10 Good

Anastasiya, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024
Response from Star Service Agent on Mar 24, 2024
We are happy to hear you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

Maryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Loews Miami and we will definitely back next year! Felt staffs care about guests. Special thanks to beach services staffs!
Stayed 4 nights in Mar 2024
Response from Erick on Mar 22, 2024
thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back.

10/10 Excellent

Tonya L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and I will always stay here for now on each time I stay in South Beach
Stayed 2 nights in Mar 2024
Response from Erick on Mar 22, 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely maintained hotel. The only concern is overcrowded pool and beds are placed so close to each other that you can touch another person.
Stayed 4 nights in Mar 2024
Response from Erick on Mar 22, 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

8/10 Good

Rachid, tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the center of miami Beach, near restaurants etc... rooms not too fancy and could be more modern
Stayed 1 night in Mar 2024
Response from Erick on Mar 22, 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Amazing location!
Stayed 3 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Sara

Traveled with family and small children
Liked: Amenities
Very good
Stayed 3 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Bessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale stylish hotel with good service
Stayed 1 night in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

8/10 Good

Sanja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really wonderful ,clean and the staff is extremely friendly. However, it is very busy. Do not come to the pool around 11 you will not find a seat, people get pools chairs and leave, do not Come back for hours. The service at the pool is fast, the food is delicious. Overall great stay!
Stayed 2 nights in Mar 2024
Response from Erick on Mar 22, 2024
We’re really grateful and appreciate you taking the time to share your rating with us.

10/10 Excellent

Gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Erick on Mar 23, 2024
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

6/10 Okay

Sohini

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Initially the blinds were not working. They fixed it. Then the bathtub shower was not working. The engineering team cld not fix it. Instead of trying to compensate for the inconvenience, initially they told me to manage with the broken faucet. Then they let me change room. She needed a bench that was missing. I had to pack and unpack for a 3-night stay to switch rooms. My mom, who has mobility issues could not use that shower since it did not have a bench in it as requested during booking. But no one offered any compensation for the inconvenience of changing rooms with a disabled senior, who was accompanying me. That was disappointing.
Stayed 3 nights in Mar 2024
Response from Erick on Mar 23, 2024
thanks so much for sharing your experience with us. We hope to see you again soon!