Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Feb 16, 2015
Friendly, personable service. Beautiful view, great accessibility. Awesome room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Great

Posted Feb 12, 2015
Love everything about it. This is what you call living life
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Good choice for Brickell

Posted Feb 10, 2015
Cons: I would make the beds queen size in double bed rooms.
Location: The sushi is excellent at Zuma which is only 15 minute walking distance from the hotel.
This is a great hotel but below the standards of other Mandarin Oriental hotels I stayed before. The rooms are very clean as you would expect but the size is a bit small. I stayed in a 2 double bed delux room on a high up floor. The view was very beautiful over looking the intercoastal. The beds were quite small closer to twin size. The bathroom felt big but partly because the bathroom counter was very narrow to save space. Overall I enjoyed my stay in this hotel while feeling it wasn't up to the Mandarin Oriental standards at the same time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom marseille

Parfait pour visiter miami

Posted Jan 24, 2015
Super hotel, Spa exceptionnel et environs de l'hôtel magiques.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Top notch hotel: worth the expense: Coffee/ continental breakfast should be free; not $75 for two guests; that practice is called "Nickel & Dimeing" the guests.....,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakville

great view of the bay

Posted Dec 31, 2014
Pros: view
Cons: price can be imrpvoed.
Location: good location to downtown
just overnight and delighted to see welcome snack in the room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Close to Brickell village

Posted Dec 16, 2014
We traveled with our 5 month old baby. The staff were very accommodating. They provided a crib, diaper Genie and a tub for our baby. The hotel is quiet and clean. We chose it for a quick relaxing getaway from New York weather in December. There are plenty of good restaurants in the area. We walked to Brickell village which is very cute.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Thornton Cleveleys UK

Luxurious relaxation

Posted Dec 9, 2014
Pros: Everything
Cons: Awareness of order to serve guests requiring transport/ taxis when the hotel is busy.
Location: On Brickell Key, adds an air of exclusivity. We walked to Mary Brickell Village each day , but we like walking! Allow about 15 mins leisurely stroll
Excellent staff, great location ( walk to Mary Brickell Village for dining and village style shopping) gardens and beach area are very relaxing. Beautiful classy lobby/ bar. Great live entrainment on Friday and Saturday night. Enjoyed all expects except maybe the prices for drinks, but it was to be expected. High standards come with high prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

I enjoy it very much

Posted Nov 28, 2014
It was wonderful, it has a great location and the views from the hotel are superb
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Never disappoints. All the little extra details take MO to the highest level of hospitality.