Ratings based on 1,094 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Md.

it was very nice, and in the heart of the town.

Posted Aug 19, 2014
Pros: Location, clean, people nice
Cons: Give guests at check in a brochure with all the details...about the hotel. newly renovated but the bed location in the room was odd. .
Location: Great location, right behind Coco- Walk and near super restaurants.
Drawbacks include: No ice on floors, only room service, parking only valet ,and very expensive, not many amenities beside the pool and spa. Not much info coming from the front desk as to services available.
5 out of 5
Recommended
for Everyone
by A verified traveler from Abuja Nigeria

Beautiful hotel close to cocowalk,nice enviroment

Posted Aug 18, 2014
The hotel is clean,friendly staffs,good breakfast though you have to buy,but still ok,infact everything ok.
5 out of 5
Recommended
for Everyone
by A verified traveler from cheltenham uk

Great hotel close to nice resterants and shops

Posted Aug 15, 2014
Loverly hotel with friendly staff Drinks and food were good and rooms were very spacious and well maintained
2 out of 5
by A verified traveler from toronto

Not close the beach, inconvenient location

Posted Aug 13, 2014
Lots of money wasted on cabbing. Not an ideal location. Room service was not good, took a very long time to bring up clean towels.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Atlanta

Posted Aug 8, 2014
Location: Right in Coconut Grove. A lovely place full of live, restaurants, and shops.
The stay was short but well worth it. Rooms are very clean, service is very attentive and ambient is very relaxing. Would love to come back.
1 out of 5
by A verified traveler from ARUBA

DISAPPOINTING

Posted Aug 8, 2014
Pros: NOTHING
Cons: EVERY SINGLE THING
1. tHE AIRCO WAS TO COLD OR TO WARM, SPECIALLY AT,NIGHT NO CARPET WHEN YOU GET UP FROM THE BED fORGET ABOUT THE SPA IN YOUR ROOM - OLD OLD OLD STINKS STINKS STINKS SAME BAR OF SOAP FOR 3 DAYS NO SHOWER CAP A SECOND TIME ..... NO WAY DESIREE
4 out of 5
Recommended
for Everyone
by A verified traveler from miami gardens fl

Everyone is very nice..

Posted Aug 5, 2014
Pros: I likes the staff and how unique it was had a ton of character.
Cons: a little updating would be nice without loosing the character and charm of course.
Location: there is pleanty to do near by.
This was a surprise for my bf's b-day. The hotel was cute and clean needs a bit of updating but has character and is very central to shopping and dining.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great staff! Amazing food! Am entities!!!

Posted Aug 4, 2014
The staff was so accommodating and cared to know you. We used the spa, the hot tub, the pool, the dining, room service, etc. it was one of the best hotels I have ever stayed at in regard to device. However, coconut grove is pretty far from Miami beach/ south beach... About a $35 cab fare.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA, Los Angeles

Great stay !

Posted Aug 4, 2014
The parking is convenient, Room is clean and the staff are very friendly ! Will stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Ask questions

Posted Aug 4, 2014
The reason I stayed here was b/c the outside hot tub/spa on balcony. When I asked the front desk about it he said yes there is one. Well and the end of the day I didn't know they had to set it up. I over filled it nearly flooded the place then couldn't turn it off. Had to pull the breaker. By then it was to late and the planned getaway with my wife, well kind of flooded out. Made due but not what I planned.