Ratings based on 2,926 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Localização boa

Posted Dec 25, 2014
Pros: Localização.
Cons: Reforma nos quartos e áreas comuns.
Location: Excelente!
Hotel precisando de reforma pois algumas partes estão desgastadas! Estacionamento caríssimo!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom naples fl

bad service

Posted Dec 24, 2014
Pros: the ocean view
Cons: tv set, and the pocket door in bathroom
Location: ok
firts thing was no remote for the tv, i was not planing on watch tv but , please give a brake
Comment from Hotel Management
Dec 24, 2014 by Eduardo, Hotel Management
Dear Roberto We would like to express our most sincere apologies for our staff forgetting to replace the remote control in your room. We have briefed our staff at length to insure these types of situations do not happen to any other guest in the future. Respectfully, Eduardo Moya Hotel Manager
2 out of 5
by A verified traveler

Out of date

Posted Dec 23, 2014
Close to the beach and much less expensive than the hotels surrounding it, but it is very outdated. The retro look would be perfect if it was fresh and well attended. Do NOT stay here if you have somewhere to be at a certain time. I waited more than 15 min for an elevator and was late for an appointment.
Comment from Hotel Management
Dec 24, 2014 by Eduardo, Hotel Management
Dear Guest, On behalf of our staff we would like to sincere apologize for the issues we experienced recently with our elevators. Since that isolated incident, our Resort has upgraded the elevators to insure we do not have a similar situation happen again in the future. We look forward to making amends with you. Sincerely, Eduardo Moya Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom rio de janeiro

tamanho das camas

Posted Dec 22, 2014
Pros: muito bem localizdo e limpo
Cons: tamanho das camas e menor valor do estacionamento
Cama de casal pequena,inadequada para duas pessoas,estacionamento $30,valor,muito caro,foge do padrão,tamqnho do quarto com otimo espaço,para quem tem muitas mlas e compras,não precisa se preocupar,otima localização e vista linda para o mar.
2 out of 5
by A verified travelerfrom Ontario

Not a good place to stay

Posted Dec 21, 2014
Pros: the lobby
Cons: new rooms
Location: nice beach access, but not close to anything if interest.
The only good thing about this place was the lobby. When we walked in we thought we were entering a very posh hotel. Stepping into the room however brought us quickly back to reality. This place was old and not well maintained and essentially was a dive. I don't recommend staying there.
Comment from Hotel Management
Dec 24, 2014 by Eduardo, Hotel Management
Dear guest, We are equally disappointed you did not enjoy your stay at the Miami Beach Resort and Spa. The Resort has hired an architect that is on the final stages of obtaining the permits from the Historical preservation committee to modernize our building. In the meantime our Resort has priced its rooms lower than our competitors in order to provide a fair value. On behalf our of team of hospitality professionals please accept our most sincere apologies and we look forward to regaining your confidence once renovations have been completed. Sincerely, Eduardo Moya Hotel Manager
2 out of 5
by A verified traveler

needs help

Posted Dec 18, 2014
Pros: it's location to the beach
Cons: update and cleaning the rooms
Location: walking the beach, swimming in the ocean. no shops near that we felt safe enough to shop in.
On the beach, but rooms need updating of paint, carpet, and furniture was too stained to touch let alone sit on. Wait staff were moody and obviously did not want to be working for their Supervisor, bar staff were no happier. Food was passable.Building itself was nice, and appeared to have been very posh 30 yrs ago. Now just tired.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Venezia

Sul mare.

Posted Dec 14, 2014
Struttura non recente ma ben tenuta. Pulizia ottima, camere spaziose, wifi gratuito, personale molto gentile.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new hampshire

Nice hotel

Posted Dec 13, 2014
Whatever you book, be prepared to stay there that many days, as they will not change your itinerary under any circumstances.Also the parking at 30.00 per night is a rip off.
Comment from Hotel Management
Dec 24, 2014 by Eduardo, Hotel Management
Dear guest, As you look into another vacation trip, please keep in mind most hotels/resorts in the area have very similar booking terms and conditions as well as fees for parking. Our Resort has one of the lowest valet parking rates on the beach and our friendly staff guarantee to have your vehicle pulled up within 5 minutes of your request. On behalf of our team of hospitality professionals, please accept our most sincere apologies if our policies created any inconvenience to you. Sincerely, Eduardo Moya Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

hotel agradável, com conforto, piscina e praia

Posted Dec 11, 2014
Pros: ótimo atendimento
Cons: As refeições são mais caras e poderiam melhorar a qualidade. O café da manhã deveria ser incluído na diária. Como eu passeava muito, comi mais na rua.
Location: Região bonita e tranquila. Precisa táxi, ou ônibus (em frente ao hotel). Fica 8 min de ônibus da Lincoln com Collins.
Gostei por se tratar de um hotel familiar, confortável, com bom atendimento, opção de laser da piscina e praia. Para ir à Collins com Lincoln, optei por ônibus, pq o ponto é em frente ao hotel, rápido, em no máximo 10 min. Gostei de ter ido para vir a exposição Art Basel, porque a cidade toda "respira" arte em vários pontos, com vários acontecimentos e pessoas, apesar de tudo ficar mais caro.
2 out of 5
by A verified travelerfrom New york, NY

will never return

Posted Dec 8, 2014
Pros: only the good attitude of the hotel staff.
Cons: everything!!!
Location: A little further from the center of Miami beach.
I spent 4 nights in Miami for the art fairs. The first two nights at the Grand beach hotel (Superb in all means). Than I had to move (occupancy) to the adjacent Miami beach resort, which was A great disappointment. Lets start with my room (# 515. standard room, partial sea view): The old TV set was 8-9 yards away from the bed head so nothing could be seen lying. Only 2-3 power outlets in the room, with one not working, made it impossible to charge the smartphone and the laptop at the same time. No safe box could be found in the room. The chair at the desk reminded me of a rocking horse. And the bathroom is very small, with a "moving" lower faucet at the shower. The Breakfast Variety is extremely poor. Olives, tomatoes, cucumber, lettuce or any other vegetable could not be seen. And when I asked for A late check out of 2.5 hours only, I was asked to pay an Extra of $50. I said "no" and left on time. Bottom line: The Miami beach resort is hardly a 3 star tourist class hotel. Punch line: For two nights in A King size bed suit, Sofa bed, two TV sets, partial sea (was upgraded at no costs from pool view), safe box and 2 very rich breakfast at the Miami Grand hotel I paid $636.75. For two nights at the (bad) regular room at the Miami beach resort, with two poor breakfast I paid $764.44. I will never return to the Miami beach resort.