Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

English??

Posted Jan 25, 2015
The hotel room was very nice but after that it had a lot to be desired. If you can only speak English I would not recommend this hotel. Staff were only friendly to those who spoke Spanish . If You didn't they were very unfriendly. Only spoke very limited to you. Also the public areas were WAY to smokey . We will not be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Nice hotel good food close to airport.

Posted Jan 20, 2015
Pros: proximity to the airport. cleanliness, price
Had a wonderful steak and lobster dinner for $9.99 at the cabana cafe. It even included desert.
3 out of 5
by A verified travelerfrom San Juan, PR

Nice location, but is far of Miami beach.

Posted Jan 20, 2015
In summary the hotel is ok, but the front desk staff is terrible.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Lakeland, FL

Room issues were never resolved

Posted Jan 12, 2015
Pros: Location
Cons: Fix issues with the rooms
Location: Our trip was to attend a wedding near the hotel
Our television and safe were reported not working when we entered our room and were not fixed during our three day stay. We called the front desk and manager's office several times and they were never repaired. Housekeeping never cleaned our room. One day they did hand my wife extra towels at the door without ever entering the room or coming back while we were away to clean the room. The compensation they offered was two tickets to the dinner buffet the night we had to attend a wedding! The casino staff was rude when I dare won! I only had my room key and debit card and when I went to collect my winnings I was told I only had five minutes to return with proper ID to claim my money while they held onto my winning ticket! The valet service was the only ones that greeted us with a smile and always held the hotel door open for us and the only ones to ask if there was anything that we needed or that they could do for us. Maybe they should run the front desk!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt/M.

Nettes Hotel zwischen Everglades und Miami

Posted Jan 9, 2015
Pros: Schwimmbad, Fitneßraum
Cons: nein
Location: Das Hotel liegt ideal für Ausflüge in die Everglades, nach Key West und nach Miami Downtown.
Das Hotel liegt ideal für Ausflüge in die Everglades, nach Key West und nach Miami Downtown. Das Ambiente ist etwas ungewohnt, da im Hotel ein Spielcasino integriert ist. Wer einfach nur ungestört übernachten möchte, bekommt vom Trubel im Erdgeschoß nichts mit. Die Zimmer sind sind sauber und großzügig ausgestattet. Erwähnenswert ist darüber hinaus der Indoor-Pool, der nahezu die Größe eines in Deutschland üblichen Hallenbadbeckens erreicht. Auch der Fitneßraum ist sehr gut ausgestattet.
3 out of 5
Recommended
for Everyone
by A verified traveler

TV is too small and old

Posted Jan 7, 2015
TV is too small and old. Other than TV, it is a good hotel. I needed TV since I needed to watch an important football game, however, it is too small and too old analog TV,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Nice Casino Resort is big, comfortable, lot of slot machines, bingo hall and the most important part is the food. The food is excellent and very affordable, from snacks bars, buffets (breakfast, brunch and dinner) to fine dinning. Free shuttles to the Indian tribe, the water air rides, the airport and if I'm not mistaken the mall too.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 6, 2015
Cons: Wish that the casino was no smoking as it was very smokey
Good experience. Great front desk people. We enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Excellent hotel! Clean and cozy. Conveniently located next to US 41 in Everglades. Breakfast buffet is great!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockledge, Fl

Nice average resort

Posted Jan 4, 2015
Great facilities, nice entertainment, good food, latin flavor to everything. Room are comfy, big, bathrrom slightly outdated. The only problem it has is the cigarrete smell from people smoking in the casino. Would not stay longer than 2 nights.