Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Dallas, TX

An increasingly neglected property

Posted Dec 21, 2014
Cons: WiFi, furnishings, small appliances, business services.
My wife and I have been to the Mondrian many times. It's sad to see how it has been allowed to deteriorate over the last year and a half. This last time (mid-December of 2014), my wife was there on a business trip and had a very hard time getting the hotel's WiFi to work ANYWHERE. Although an argument can be made that the Mondrian is not exactly a hotel geared toward business travelers (as maybe the JW Marriott downtown), having a constantly-down, barely functional WiFi connection is not acceptable for this type of hotel. There are signs of neglect everywhere you look. The room phones are battered beyond repair; the rooms themselves are starting to show wear and tear; the beautiful d├ęcor is a week away from being outdated; etc. I hope that the company pays notice and gives it a bit more love. The Mondarin has a very good location and a lot of potential. They should take better care of it... and its customers.
Comment from Hotel Management
Jan 21, 2015 by Ellis, Hotel Management
Dear Gaby, Thank you for your recent and repeated visit to Mondrian. We thank you for your feedback. We are very happy to let you know that we are in the middle of a rooms refresh where we are replacing the furniture and updating the look as we have done poolside. We hope you will enjoy the freshened-up Mondrian on your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

great view-chic South Beach hotel!

Posted Dec 17, 2014
Pros: above
Cons: would like a dresser in room for clothing.
Location: Great being near Whole Foods, Starbucks, and a few good restaurants. Easy to get to Lincoln Rd. and into greater Miami.
Great convenient location and fab view of the bay with Miami in distance. Shower is awesome, comfy bed, and nice cool temp made for great sleep.Pool area is wonderful. Enjoyed the Keureg coffee in AM. Had a wonderful time, and love being near nice restaurants and shopping!
Comment from Hotel Management
Jan 21, 2015 by Ellis, Hotel Management
Thank you. We are delighted you enjoyed your stay, due to our location and amenities. We are glad you found our rooms comfortable and hope you will join us again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A Lot of style ... Not as much substance

Posted Nov 29, 2014
Pros: The location
Cons: Internet is virtually unusable as it is so slow. Pool loungers are VERY uncomfortable.
Location: A residential area that has South Beach on the doorstep but away from the crowds
Definitely the place to be seen for people who want to be seen but if you want a good quality, well run hotel then you may be disappointed.
1 out of 5
by A verified traveler

5 days of construction work

Posted Nov 28, 2014
Terrible... We selected this hotel because we were traveling with kid and having pool is important to us. Unfortunately, we were not able to use it because of construction work around the pool during all our stay. Also, construction work created a lot of noise in the room starting early morning. They seem built some stuff in prep for thanksgiving, but it took way to long for the stuff they built a the end. I would not pay for this stay if it wasn't prepaid through expedia. I will never stay there again and I do not recommend this hotel to anyone as as I didn't feel that hotel stuff really cares about their visitors.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus ,Ohio

Grand

Posted Nov 25, 2014
The entire stay was magnificent !!!! It was super clean The service was fabulous. The pool and the bar was fabulous.
2 out of 5
by A verified travelerfrom mh

If I told truth it was rejected so what sence is

Posted Nov 24, 2014
Reception service terrible if I wrote all truth it was rejected
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
Perfect hotel room staff and ambience. Pool under construction and we experience a little bit of noise in the mornings. We got a room upgrade, lovely lady at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel but bear in mind not near the beach.

Posted Nov 18, 2014
Staff great and very accomodating. Doesn't have the same location as other beach side hotels but a nice place for the value. Negative was all the construction going on near the pool. Wasn't that pleasant to swim with all the loud noise and paint fumes. Overall not bad.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Very cool hotel

Posted Nov 17, 2014
Great hotel, very stylish and modern, with a particularly cool pool terrace and view area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Best Long Weekend Ever !

Posted Nov 16, 2014
Pros: I absolutely love the interior design of the hotel. It has a certain sense of humor with a modern twist. Typical Marcel Wanders.
Cons: The hotel should limit and should screen, if possible, what types of non-hotel patrons to be allowed to use the pool area.
Location: The location is perfect. Starbucks just across the street. Lots of great restaurants in the area.
My partner and I stayed here from Thursday to Sunday. We were upgraded to a 1 bedroom suite. The suite was spacious and the bed was very comfortable. And LOVE the Malin + Goetz products. The hotel staff are AMAZING ! Extremely professional, helpful and accommodating. The staff at the pool are great and they all deliver first class service. Especially Dave :-) We'll definitely stay at Mondrian again.