Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, but service and amenities were lacking

Posted Jul 21, 2015
Beautiful place, nice rooms, great views, great location. The in-room decor was mostly very nice, however the girl face on the wall was weird. Rooms were large and comfortable. The pool was fantastic, and service at the pool was great. The front desk staff was helpful, but they had a lot of computer issues, and the service was slow. We wanted to add a night to our stay, and the front desk couldnt do that. We had to call reservations, then go back to the front desk and "check in" again for the extra night. The extra night was billed at the wrong rate (not the rate on the confirmation from my reservation) however the front desk corrected it promptly. The valet and door staff were slow and inattentive. There is no gift shop. There is not 24 hour room service. Overall I enjoyed my stay, but it did not live up tp my expectations based on price and ratings.
5 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Incredible stay from start to finish!

Posted Jul 20, 2015
Pros: Service, look, clientele, cleanliness, and style.
Location: Brunch at Olivers, shopping at the mall on lincoln road
The Mondrian is a beautiful hotel - the ambiance is fantastic! The staff provide exceptional service and were extremely helpful on every level. I will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Convenient

Posted Jul 20, 2015
Pros: Ambience
Overall nice Experience. Good Food and close to where we needed to be.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Very peaceful, nice sights great food & good drink

Posted Jul 15, 2015
Hotel staff were very kind pleasant & helpful. The food was great Kinda expensive, drinks were good. The the staff were very professional., I will be returning soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
Great experience. Second time there. I found the room could have been a bit tidier and also the cot was really uncomfortable and not worth 35$ a night. But staff was amazing. Robert at front desk was very accommodating!
Comment from Hotel Management
Jun 14, 2015 by Ellis, Hotel Management
Thank you. I've passed along your feedback to our executive housekeeper. Glad to know Robert stood out. We hope you will join us again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Campinas

Ótimo Hotel, ótima localização

Posted May 31, 2015
Pros: As instalações são muito limpas e bem decoradas.
Cons: A variedade do menu do restaurante é fraca, poderiam melhoras as opções.
Location: O hotel fica na West Av, que permite acessar rapidamente a saída de South Beach para Miami. Está a cerca de 1 km da Lincon e da Collins.
O hotel possui apartamentos estilo apart hotel, com cozinha e mesa de refeição, tudo arrumado e bem decorado. A localização é excelente com restaurantes a uma quadra, Wallgreens, Wholefood também. A equipe do hotel é eficiente e simpática. O estacionamento é caro, paguei pelo conforto, mas é possível parar na 11st que acaba em frente ao hotel.
3 out of 5
by A verified traveler

Is this really a Morgans hotel?

Posted May 26, 2015
Room very average cheap floor, bathrooms cheap, beds poor quality. This is not what I'd expect from a Morgan's hotel luckily we did not need to spend too much time in the room.
Comment from Hotel Management
May 28, 2015 by Ellis, Hotel Management
Thank you for your visit. We are sorry our room product did not meet your expectations. The design of our the guest rooms is indeed minimal but most find there are unique elements within this design which are both iconic and whimsical--for example the crystal chandelier in the shower. We do hope you enjoyed other aspects of your stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Great food, pool and very stylish

Posted May 17, 2015
The pool was the main attraction and it didn't dissapoint. Though please note you don't get sun until late morning as its in the shade as the sun rises. The restaurant was absolutely delicious, I highly recommend the fried potatoes as an addition to your meal and the carrot salad was very unique and delicious. Its right on the water which is a nice feel in Miami and the rooms were beautiful. Very modern and clean.
Comment from Hotel Management
May 28, 2015 by Ellis, Hotel Management
Thank you. We are grateful for your 5 star review thanks in part to the amazing pool experience. Yes, due to our position, our pool is in shade until late morning; however, the trade off is you get sun for the rest of the day and, of course, the most remarkable sunsets in South Beach. We are glad, too, that you enjoyed our restaurant. We do hope you will come again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Mondrian South Beach, great hotel.

Posted May 11, 2015
Pros: The service and staff are two of the best things of the hotel. It just has a very relaxing feel.
Cons: nothing.
Location: Lots of amenities that are near by. A Starbucks, Barton G's, Whole Foods and walking distance from many venues on Lincoln Rd.
Mondrian is a great hotel located on West Ave. on South Beach. The main reason I love coming to this hotel is its quaintness and the top notch service it provides. All the folks working there are willing to help at any time and really try to go out of their way to make your stay feel special. There is no sense of entitlement from the staff and they take on initiatives on their own. Great pool area, the spa is very nice, rooms are always very clean and overall the hotel is very refreshing.
Comment from Hotel Management
May 28, 2015 by Ellis, Hotel Management
Thank you. We are delighted that our commitment to providing a unique and personalized guest experience keep you coming back again. We are so happy you find these qualities throughout. We are very glad you enjoy our Agua spa. We hope you will join us again soon.
5 out of 5
Recommended
for Getaway With Friends
by cynthia

Posted Apr 29, 2015 on Hotels
Comment from Hotel Management
Jul 4, 2015 by Ellis, Hotel Management
Thank you, Cynthia. We hope to see you again soon.