Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great location

Posted Aug 13, 2014
Room is comfortable - and hotel is like other hotels in the area. Great location one block fr beach and Starbucks around the corner
1 out of 5
by A verified traveler from s.

Embarrassed

Posted Aug 12, 2014
I purchased this hotel through you for my employee as a wedding gift. My employee was going on a cruise so I got this room so they could have an evening on south beach. She told me that the room smelled, the furniture was broken, the bathrrom window was broken n it was hot as hell in the bathroom. She told me that hotel was terrible n she wouldnt recommend it to anyone. I was so embarrassed n disappointed..
1 out of 5
by A verified traveler

Not good experience

Posted Aug 2, 2014
One day did not have water due to repair and the did not inform us in advance. Last 3 days did not have hot water eventhough we complained many times and they where not friendly in resolving the problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Oh

Great location!!!

Posted Jul 29, 2014
This hotel was really more than I expected!! The room was clean. Location was great. 1 block from the beach, close to all night clubs and great restaurants!!! The staff was friendly and accommodating!! We arrived early and we were able to store our luggage and did check in a hour early when we came back. There was a bit of noise from the trash truck but we were able to go back to sleep. I would stay again next time we return!!
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Awesome

Posted Jul 15, 2014
We had a good time we will stop by again soon thank you again:)
2 out of 5
by A verified traveler

Posted Jun 30, 2014
The staff were good but the room was small and uncomfortable...
2 out of 5
by A verified traveler from chicago

Posted Jun 19, 2014
Hotel location was perfect however the pictures on website makes the suite appear extremely larger than it actually is. Bed was hard and uncomfortable, carpet was filthy both in the room and hallways. Just wasn't a comfortable stay
2 out of 5
by T.L.Thomas from Bronx, NY

Close to everything

Posted May 26, 2014
Pros: The closeness to everything.
Cons: Remodel, hire better cleaning staff, clean the rooms before 4pm. have a canopy or cover between the 2 buildings so your luggage can stay dry.
Location: Collins ave is a perfect location to be on in south beach
When we arrived the lady at the front had to search to find the remote after taking others from rooms none worked. No big deal just didn't want to be charged for it. The mattress was thinner than sliced bread. I had back problems for days. They do not really clean the rooms just take the washcloths and make the bed. One day I had to call & ask them to replace the washcloths they took. The person I spoke to forgot when I went to the front desk to ask again 45 minutes later. The toilet had a large hole in the back of it. You had to get up to flush otherwise the water would catch your behind. It happened to my husband 1st and he was not happy. Had to use a towel for the floor and seat from all the water. The carpet in the hall is gross CSI would have a field day with all the stains. The last night the building was shaking so much it felt like a train was running through it. They tried to say it was the construction but as another customer and I were explaining the shaking happened a few more times with no construction going on outside.
2 out of 5
by A verified traveler

Only thing I like was it was close to the beach ,

Posted May 20, 2014
It was close to beach, great location! Terrible rooms and deft needs a update
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

What a bad hotel

Posted May 13, 2014 on Hotels.com
First time see a hotel can be so dirty, and the front desk is so hostility . And the bus to airport is not what they said free. Just free from airport to hotel. If u want go airport , bus is not free and not convent