All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rooms dont look like the pictures they need to be very deep clean and under it too
They should put something matress fit and clean bed sheets , breakfast its not what I expected place its short on pillows dirty bath
Kennia
Stayed 5 nights in Apr 2024
4/10 Poor
Christopher
Apr 18, 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property looked old and the remodeling look cheap.
Christopher
Stayed 1 night in Apr 2024
6/10 Okay
Annabelle
Traveled with group
Apr 15, 2024
Liked: Staff & service
Great staff - overall willing to help and assist you! Quick to respond to queries. The hotel itself is nothing to write home about, cold showers, subpar breakfast food and incredibly far from the city.
The hotel was fine - no frills, as expected. However, the shuttle service to the hotel was terrible. The 7 AM shuttle arrived at 7:10. I got into the van and the driver disappeared into the hotel. After waiting 10 more minutes, I went inside to look for him and he was chatting up the woman working at the front desk. When I suggested we needed to get going, he implied that I was being unreasonable - hey, buddy, I have a plane to catch!!
The room itself was ok and had the expected amenities. Also, the staff was very friendly and helpful. Breakfast was decent as well. My only real complaint is the gym. It is a small room with a huge window that faces the elevator so everyone who walks by will be watching you. It only fits 3 machines and a bench which are crammed in there. They provide no water, towels, or ways to clean the machines in between use, so they were all stained and sweaty with other people’s sweat. The dumbbells were all stolen and the manager said he refused to buy new ones so there’s only one set and it’s 50 lbs each. The machines are dated and falling apart and whoever had used the gym last had put the temperature up to 85, so it was unsafely hot for doing cardio, which is literally the only thing you can do at this gym considering the lack of equipment or space.
Elizabeth
Stayed 1 night in Apr 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
8/10 Good
Gina
Traveled with partner
Apr 10, 2024
Liked: Cleanliness, staff & service
It was good for an overnight
Gina
Stayed 1 night in Apr 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
4/10 Poor
MARTIN
Business traveler
Apr 7, 2024
Disliked: Property conditions & facilities
Linen were dirty.
MARTIN
Stayed 4 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
This was the most horrible place on Expedia I ever booked. The front desk clerk was sweet and as helpful as she could be. The first room she gave me someone was inside. The second room dirty, sheets dirty, bathroom dirty still has the previous persons soap in there and the toilet is clogged. Let’s not mention the roaches in the room. Due to no more rooms and I am unable to get a refund I am glad I can check out first thing in the morning. This is horrible I will never come back here AGAIN!!!!!
Tameka
Stayed 1 night in Apr 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
6/10 Okay
YVONNE
Traveled with group
Apr 2, 2024
Liked: Staff & service
Upon inspection, the property emitted a musty odor and appeared severely outdated. Additionally, my bathroom sink experienced drainage issues. The breakfast provided was mediocre; I found it disappointing that there were no breakfast meats available.
YVONNE
Stayed 4 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Absolutely worst experience in my life. If I can give the property -5 stars I would. I don’t even know where to begin. Room was not cleaned properly even though we checked in at almost midnight. The staff on check out day was rather rude and nonchalant. Was charged for an early departure even though I explained the issues encountered. Not even a 12:00 late check out was granted. Breakfast was closed to early. I asked for toilet paper for three persons in the room in return was given one. Why should I have to ask for toilet paper to begin with? Awful is not the word. I look forward to management reaching out to me because the experience was far from tasteful.
Dangelo
Stayed 3 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
4/10 Poor
Mercedes, Dallas
Mar 28, 2024
It was ok
Mercedes
Stayed 2 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
2/10 Terrible
Shane
Mar 25, 2024
Shane
Stayed 4 nights in Mar 2024
6/10 Okay
atif
Mar 24, 2024
atif
Stayed 1 night in Mar 2024
6/10 Okay
Lynette
Mar 24, 2024
Lynette
Stayed 1 night in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
This hotel was dirty and the room was even worst. The tub was demage and it smelled like pee.The staff are very unprofessional. Not very kind people. Please don’t go to this hotel.
Deldania
Stayed 2 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
The room was dirty with hair everywhere, and we encountered armed individuals on my floor. I had to leave immediately and booked a room at another hotel; I couldn't stay for the second night.
veronica
Stayed 2 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
6/10 Okay
Malissa
Traveled with group
Mar 16, 2024
Liked: Cleanliness
Some staff was extremely helpful whilst some were extremely rude and dismissive. Was initially given one room key for a party of four and told to make do and we couldn't get any more. In the room were 3 towels.. again for a party of 4. Later that evening I went to enquire about extra towels I met someone very pleasant and she gave extra towels and KEYS with no effort whatsoever.
Malissa
Stayed 3 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
The room floor was dirty. So even the towels weren’t clean.
Sharagatoen
Stayed 6 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
6/10 Okay
Laura
Mar 10, 2024
Liked: Staff & service
Laura
Stayed 1 night in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
10/10 Excellent
Ricardo
Mar 10, 2024
Ricardo
Stayed 3 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
8/10 Good
John
Mar 10, 2024
Liked: Cleanliness, staff & service
-Minor tweaks needed in maintenance but not a deal breaker.
-TV was somewhat hazy.
On your return from shopping and getting parking outside your room door was fabulous 😃.
John
Stayed 4 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
8/10 Good
Vladimir
Mar 8, 2024
Liked: Staff & service
Good experience
Vladimir
Stayed 1 night in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
This is actually the worst place I have ever stayed.
Planes flying over you every 10 min sounds like you are getting bombed. Zero attempt and sound proofing anything sound like you are sleeping outside. A/C unit was so old and loud but cannot turn off or they fine you $100. Mini fridge was louder than the a/c constant buzzing. On top of the noise it was filthy. Stains on ceiling of his knows what, stains on hand towels, grout in floor was filthy.
Lynli
Stayed 2 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Really poor condition for this place. Depressing. Floor was dirty and room dusty. Really a very old old building. Would avoid this place. It needs an urgent renovation asap. Necesita un arreglo urgente. Muy deprimente. Piso sucio y la habitación llena de polvo.
hugo
Stayed 1 night in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dirty Dirty..... Mold in the bathroom. Didn't smell clean. Little flys everywhere.
Andrew
Stayed 1 night in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
This place was dirty and very limited essentials like washcloths, towels etc. There was dust everywhere and muck on the floors.
Very next day after my arrival had to have the plumber fix the bathroom sink tap.
Was an extremely disappointed for a place that cost US$200.00
Bronte
Stayed 3 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
No megusto muy mal servicio el cuarto tiene mucha humedad el piso estaba muy sucio y la silla hasta cabello tenia muy mal experience
rosa
Stayed 3 nights in Mar 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
6/10 Okay
Samantha
Traveled with partner
Mar 3, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Strong mildew smell as soon as we walked in. Otherwise was sufficient. Just needed a bed before our cruise.
Samantha
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
No vale lo que cuesta sumamente sucio deteriorado con mal olor se ve inseguro el personal no sabe hacer su trabajo. Si pudiera poner cero estrellas lo haría no los recomiendo para nada pase la peor noche de mi vida mis hijo estaba aterrorizado de miedo en este sitio tan feo
Austria
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
2/10 Terrible
Evarista
Feb 27, 2024
Disliked: Cleanliness
We paid you for our bags and when we arrived at the counter we had to pay again ,we need back a refund from st maarten to miami ,and kindly send us alll paid bags receipt ,so tomorrow to new york it wont ge the same issue
Evarista
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
You are getting what you paid for. Staff was rude and hurried at check in, room was not fully clean, only one towel for two people, breakfast offered was scrambled eggs, toast, coffee, watered down juice, and water. I would NOT recommend this hotel.
Maggie
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Dirty, filthy, rusty bathroom faucets, huge rat traps, scary people
Mary
Stayed 3 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
The worst experiences I ever had in a stay at any hotel. I couldn’t even sleep bc the smell in the room.
Miguel
Stayed 6 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
8/10 Good
Lea
Traveled with partner
Feb 24, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the price and staff. Maintenance is poor - shortcuts made in room repairs
Lea
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
8/10 Good
Timothy
Feb 23, 2024
Timothy
Stayed 1 night in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards
Not a good gym and the entrance to the 3rd floor next to the elevator was open sometimes. Average rooms with good cleaning service. Had a pizza machine in the lobby, but it was broken, so no chance to try it out. The TV had little channels and even some of those were wonky. Definitely a just-sleep-there hotel.
Vladimir
Stayed 2 nights in Feb 2024
Response from Staff on Apr 12, 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards