Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
86% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

não recomendo

Posted Feb 16, 2015
Pros: cafe da manha...razoavel
Cons: muita coisa...reforma geral
Location: boa
Quarto muito desagradavel, com cheiro... Chuveiro não esquentava a àgua
1 out of 5
by A verified travelerfrom turks and caicos

Not quality inn and suites standards

Posted Jan 30, 2015
This hotel was more like a days inn or motel 6 rooms were old and out dated no shampoo dirty and worn out pictures do not represent room at least not mine
Comment from Hotel Management
Mar 6, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, BETYLEIDIS VALDES
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SH

good

Posted Jan 24, 2015
Internet is slow ,staff very good ,rooms are always clean , breakfast is good , reasonable rate
Comment from Hotel Management
Mar 7, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, BETYLEIDIS VALDES
1 out of 5
by A verified travelerfrom RU

Bad Hotel, not clean, shower and breakfast a mess,

Posted Jan 16, 2015
Bad staff, we wait like an hour to check in and there was nobody before us! When you ask questions seems they dont know!
Comment from Hotel Management
Mar 7, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, BETYLEIDIS VALDES
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom West Palm Beach

convenient stay

Posted Jan 14, 2015
Pros: Close to where I needed it and it was clean and comfortable and included breakfast.
Cons: TV's could be updated-they are not HD.
Location: Good location with several good restaurant nearby such as Olivo's and the Carolina Ale house.
I needed a hotel close to where I was working in the Miami Doral area. This hotel was close. I stayed at the Courtyard Inn right next door a couple weeks earlier but there prices were too high so I chose this one. For the price, this was a better deal and I could park my car right outside my room. It isn't fancy but it was clean and affordable. The only grip was that I paid one price for it, booking ahead and a woman came in while I was checking in and got a price less than mine.
Comment from Hotel Management
Mar 7, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, BETYLEIDIS VALDES
2 out of 5
by A verified traveler

At least the name shows aspiration

Posted Jan 14, 2015
Pros: The friendliness of the shuttle driver
Cons: They need to step up the game across the board to remain in business!
Location: Location is ok, about 10 minutes from the airport, which is why I choose this hotel. I would not walk in that neighbourhood at night, but is ok.
Bad price/quality deal. I had to wait very long to get my room, since there was only 1 staff member. Room was run down. paint was fading and falling off. They promise restaurant facilities, which are not there. For only 30 dollars more you can stay in something really good.
Comment from Hotel Management
Mar 7, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, BETYLEIDIS VALDES
3 out of 5
Recommended
for Families
by Vera Reginafrom Porto Alegre

not bad, but not excellent

Posted Dec 14, 2014 on Hotels.com
small Room and bathroom. Confortable bed. Shutle service too slow.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Aruba

Crawling insects

Posted Dec 14, 2014
We saw two huge cockroaches in our room crawling on the wall. I was afraid while sleeping more other cockroaches would come out and crawl on my face. Other than that the room was ok.
Comment from Hotel Management
Mar 7, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, BETYLEIDIS VALDES
3 out of 5
Recommended
for Business Travelers
by ELWOOD

Posted Dec 13, 2014 on Hotels.com
Comment from Hotel Management
Mar 3, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, BETYLEIDIS VALDES
4 out of 5
Recommended
for Families
by A verified traveler

Very good!

Posted Dec 13, 2014 on Hotels.com
Very good low budget hotel! Recommended! Only thing I would suggest is to broaden the warm section of the breakfast menu a little bit.
Comment from Hotel Management
Mar 3, 2015 by Eduardo Sotelo, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, BETYLEIDIS VALDES