Ratings based on 602 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Sep 13, 2014
Okay for what it did. Close to the airport and suitable for a night but no more than that though the pool was lovely. Nice little mall across street too.
by A verified traveler
Nice but ....Posted Sep 8, 2014
It was nice. Staff was nice. I was in first floor, close to main door. Too many people around. A little bit too noisy and could not open windows because next to parking lot. At 2;30 in the morning we could still hear people coming in and/or out with very loud conversations. Front desk apologized and said it was a large group coming in, but when you are awaken at that time, very little else is of any interest to you.
for Everyoneby A verified traveler from Bahamas
Posted Aug 25, 2014
This hotel was conveniently located for shopping which was the purpose of my trip. I just had one problem: I had a message left on my phone in the hotel room however retrieving it was near impossible. First of all, the instructions were in spanish with no option of selecting an english translation. To make matters worse, I called the front desk and the guy says that he did not know how to retrieve messages either and he was unable to do a translation for me. So I never got to listen to the message but thank God it was not an emergency call. Besides that, my overall experience was "fair"
by A verified traveler from Bahamas
Phone servicePosted Aug 15, 2014
Pros: The room was clean
Cons: The staff there need to be trained how to answer the phone and to know how long a call should be kept on hold
Location: The hotel is in a good shopping area
My family try to reach the hold time I was there but they only got me 3 out of 10 times they called. The front desk is either not answering the phone and when they do they put my family on hold for about 15-20mins just to look for my room to transfer the call. After being on hold for so long my family had to call back because they think the Clarke forgot they were on the phone. The staff there need to be trained how to answer the phone and to know how long a call should be kept on hold. It was very costly for my family to call me.
by A verified traveler from miami
Posted Aug 15, 2014
Elevator stinks, carpet is dirty and the lady at the front desk was rude. she had an attitude and looked at me as if I was dumb when I requested a microwave and fridge. Needs improvement
by A verified traveler from mg
HorriblePosted Aug 7, 2014
Worse hotel ever is not close to the airport is like 20 minutes Old place the room smell bad and its scary
for Everyoneby A verified traveler
Posted Aug 6, 2014
Cons: This hotel's appearance does not qualify for a 2 1/2 star rating
Good staff, but appearance is not attractive. Elevators are noisy and old, but rooms are comfortable
by A verified traveler from Newark, DE
Do not stay herePosted Jul 25, 2014
The toilet in my first room was broken and there was water in the bathroom floor. There also was no light when you first walk in the room. It was night time so of course the room was dark. I had to prop the door open with my suitcase while I felt around for the bathroom light switch so I could see where I was going. ....Need I say more?
for Everyoneby A verified traveler from boston
Good value for $70Posted Jul 13, 2014
Pros: Price and nearby restaurants
Location: Lots of stores nearby
Laundry room need washing machines that work. The fitness room is very small and needs more equment and a larger room with a water cooler.
by A verified traveler from Detroit, MI
DecentPosted Jul 2, 2014
Spent two nights after a cruise. Hair in towels and on bed. Smell in hallways that is disgusting. Wasn't perfectly clean, and is in desperate need of a makeover.