Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edison, NJ

nice hotel close to the airport

Posted Jul 9, 2014
Pros: cleanliness and very very freindly and helpful front desk
Cons: they need to include about airport pick up on the website and while we book
Location: need to go to down town for all activities airport is the only place close by. bayside and south beach need to be accessed by a taxi
clean and spacious rooms, the best front desk staff ever experienced ! would recommend this hotel to everyone!
Comment from Hotel Management
Jul 14, 2014 by Alex Caceres, Hotel Management
Dear bharatendu, Thank you for writing about our spacious rooms and our from desk staff. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, Alex Caceres General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester, Va.

Great hotel to stay before your cruise and after!!

Posted Jul 7, 2014
The hotel is beautiful. Pillows and bed super comfortable and everyone had exceptional people skills...especially Daniel. Look forward to coming back to Miami and to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
It was super great! The people were extremely nice and I'd go there again.
Comment from Hotel Management
Jun 25, 2014 by Alex Caceres, Hotel Management
Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel on your next visit to Miami. Kind Regards, Alexandra Caceres General Manager
5 out of 5
Recommended
by Brianna from Miami

I would always choose this hotel

Posted Jun 12, 2014 on Hotels.com
Loved my stay, loved my room & I would sure return!
Comment from Hotel Management
Aug 30, 2014 by Alex Caceres, Hotel Management
Thank you for your comment about your stay with us. We are delighted that you loved your room. We look forward to welcoming you back to the hotel. Kind Regards, Alex Caceres General Manager
5 out of 5
Recommended
for Couples
by rashied007 from Aruba

Superb service

Posted Jun 11, 2014 on Hotels.com
Very pleasant and comfortable stay front desk agents were very attentive and Knowledgeable of everything being a ex hotelier myself I could notice their professionalism right away.
5 out of 5
Recommended
for Business Travelers
by islandman01 from USVI

Great hotel

Posted Jun 11, 2014 on Hotels.com
I stayed on;ly one night but will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jun 10, 2014
Exceeded our expectations, the staff was extremely helpful and made us feel very welcome! Great choice
Comment from Hotel Management
Jun 11, 2014 by Alex Caceres, Hotel Management
Thank you for taking the time to write a review about your stay with us. I delighted to know that you found all of our staff to be extremely helpful. We look forward to welcoming you back to the hotel on your next visit. Kind Regards, Alexandra Caceres General Manager
4 out of 5
Recommended
for Business Travelers
by Pedro from Miami

Overall good experience

Posted Apr 26, 2014 on Hotels.com
This was a one night stay and to be honest the booking process was quick and easy as well as the actuall check in process. Nothing extraordinary, same standard service that I would of gotten in any other hotel by the area.
1 out of 5
by Foxylady from New York

Disappointing

Posted Mar 11, 2014
Cons: Be more courteous to your customers.
Location: Nothing.
I called the hotel to ask if they had early check-in, because I had a wedding that I was attending and needed to get ready by 4:30 pm. The girl at the front desk told me to call the day of arrival. So when I got to the hotel at 12:00 pm, I asked if they any rooms ready and told her I was attending a wedding and needed to get ready early. She asked me if I had a car I told her no. She said in order to get a room I would have to pay $15.00 extra because I did not have a car because they have over booked, I could not understand the whole process behind it. I told her I was not going to pay an extra $15.00 to get a room. She said they were over booked and I would have to wait. People came and went and got their keys for their room. Meanwhile I was still waiting and it was 2:30 pm. Finally after getting really annoyed, I asked the girl when would I be getting a room because I needed to get ready. In all my times traveling this is the first time a hotel was not able to accommodate a customer. The girl then told me she just got a call for a room that was ready but that it had a handicapped shower. I told her at this point I do not care, I just need to get ready. I had another reservation for Best Western which I cancelled because I thought I would get better service at your hotel. Wrong!! So disappointed.
5 out of 5
Recommended
by A verified traveler

Outstanding Front Desk Staff

Posted Feb 18, 2014 on Hotels.com
Above average Marriott stay... Outstanding front desk staff.