Ratings based on 1,606 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom s

Trip was OK

Posted May 26, 2015
the money I spent on that room I would think for a lot more it was old everything and small the TV didn't even have good channels will not be staying there again too high for too less
2 out of 5
by A verified travelerfrom mpp

Nice outside the veiw very nice from the room

Posted May 26, 2015
Its was good and close to alot of things and bus stop close too
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cos Cob, Connecticut

Quaint comfortable hotel just steps from the beach

Posted May 25, 2015
Had a wonderful visit at the Richmond this past weekend was everything and more I expected. Staff extremely friendly and offered excellent customer service. Even got to meet the owners on the outside steps while congrats home from dinner one evening. I will be booking the Richmond again on my next visit for sure. Thank you for a great time!
3 out of 5
Recommended
for Everyone
by A verified traveler

Mixed ratings

Posted May 23, 2015
Pros: See comments above and below
Cons: Correction of items mentioned above
Location: Excellent location---near beach, Collins Ave and convention center.
NEGATIVE: Rooms very small. No drawers for clothes. Bathroom tiny, with toliet compressed against entry door. Telephone dkd not work. No fresh towels/washcloths put in room on 2 separate days. Floors still gritty after sweeping. Drinking glasses not changed daily. POSITIVE: Helpful staff. Assisted with getting unsupplied items and with city directions. Great location.
2 out of 5
by A verified travelerfrom Manchester

Great location let down by tired standards

Posted May 19, 2015
Pros: Location is fab.
Cons: Cleanliness , basic standards , service attitude of staff is not consistent with a " do the minimum" attitude prevalent in the main.
Location: Shops , restruants , bars galore ....
This hotel is in a great location with the beach literally an extension of the pool area and 1 block from Lincoln Road !!! Also only 5 mins from Ocean Drive and Espanola Way so really well placed to both enjoy and explore South Beach. The basic building maintainance is poor with paintwork scuffed and tired , carpets dirty looking and a general feeling of " what it could be " rather than what it is. Room 423 is to be avoided at all costs as there is an adjoining door which offers zero noise protection and the noise from next door can be a huge intrusion. Not a disaster if you only use room to sleep but could be so much better with minimal investment.
Comment from Hotel Management
May 21, 2015 by Hotel Manager, Hotel Management
We greatly appreciate your patronage and your comments. We are constantly working on maintaining and upgrading our property; as well as proving exceptional guest service.
2 out of 5
by A verified travelerfrom W

Good location...that's all

Posted May 17, 2015
Hotel is really well located and has a great pool, however the hotel itself needs a lot of work. Rooms are very old and need renovating. Our bathroom had mold in the shower
Comment from Hotel Management
May 21, 2015 by Hotel Manager , Hotel Management
Thank you for being our gust at the Richmond. We are constantly working on renovating our busy art deco property and working to provide the finest in hospitality and guest service to our visitors.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Hotel backed on to the beach.

Posted May 17, 2015
Hotel was nice for our 2 night stay. Close to the beach, restaurants, night life or great if you want to just hang by the pool all day. Thank you for our stay.
Comment from Hotel Management
May 21, 2015 by Hotel Manager, Hotel Management
Thank you for being our guest and your wonderful comments! We look forward to the great pleasure of welcoming you back soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nähe Montabaur

Super Lage, altes Hotel

Posted May 10, 2015
Cons: Die Zimmerausstattung ist in sehr schlechtem Zustand.
Lage direkt am Strand und in Laufnähe zu vielen Restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler

Art Deco Hotel in direkter Strandnähe.

Posted May 5, 2015
Pros: Service
Cons: Matratzen
Location: Zentral
Zimmer und Hotel sind alt (Art Deco), d.h. dürfen baulich nicht sonderlich verändert werden. Hotelkomfort der Matratzen ist einfach nur schlecht. Unter dem Strich liegt es aber sehr zentral mit eigenem großen und schönen Polobereich und direkt privaten Strandzugang!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island

Good location, decent hotel

Posted Apr 28, 2015
Pros: location to beach.
Cons: food and service at restaurant.
Location: BEACH, Lincoln Road
all was great, rooms were clean and service was good. The pool was nice also.
Comment from Hotel Management
May 21, 2015 by Richmond Manager, Hotel Management
Thank you for your wonderful comments. We greatly appreciate having the opportunity to serve you and look forward to welcoming you back soon to your new home on South Beach!