Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario Canada

Quiet sidestreet close to the beach

Posted Jan 24, 2015
Excellent hotel. The only downside is there is no pool on the premises but shared pool at Riviera Hotel. Pool is very small and gets crowded but offers nice view of the city.
Comment from Hotel Management
Jan 25, 2015 by Jessica FD Manager, Hotel Management
Thank you for your recent stay and review. We are happy to hear that you had a nice stay and we hope to welcome you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Very Enjoyable Stay, Professional Staff!!!

Posted Jan 24, 2015
Pros: The location, staff and price point.
Cons: I would suggest some ice water be offered in the reception area for guests arriving and returning from the beach.
Location: Centrally located, near everything that South Beach has to offer for those that are able to walk 5 - 10 minutes.
The hotel is centrally located and within walking distance to everything you come to South Beach for. The beach is a short block and a half walk, the walk to the Art Deco district is only a five minute walk and Lincoln Mall is also very nearby. The breakfast is at a very quaint restaurant around the corner and there is also access to two pools at a hotel around the corner as well. For the price this was an unbelievable value. The room was cleaned daily and it was always left spotless!!! The front desk was very pleasant and truly looking to accommodate their guests to the fullest!!!
Comment from Hotel Management
Jan 26, 2015 by Jessica FD Manager, Hotel Management
Thank you for your recent stay and review. We're so happy we were able to meet your expectations. We hope to welcome you again soon!
4 out of 5
Recommended
for Families
by A verified travelerfrom Torino

Albergo carino vicino alla spiaggia

Posted Jan 8, 2015
Pros: Posizione
Albergo vicino alla spiaggia, con colazione e piscina fuori dal complesso, necessario spostamento.
Comment from Hotel Management
Jan 14, 2015 by Jessica FD Manager, Hotel Management
Thank you for your feedback and for taking the time to share your experience. We are thrilled you had a great stay and loved our close location to the beach we hope you will come back to visit us very soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Clearwater, Fl

Nice hotel.

Posted Dec 29, 2014
Pros: rooms
Cons: an alarm clock should be added to the room. The breakfast arrangement with the Orange restaurant should be revised. Eggs should be included.
Location: good location.
From the outside it is not spectacular, but the rooms are big and very comfortable. staff always willing to help.
Comment from Hotel Management
Jan 10, 2015 by Jessica FD Manager, Hotel Management
Thank you for being our guest recently and taking the time to share the review. I'm glad we were able to meet your expectations. We hope to welcome you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Pleasantly surprised by this lovely hotel!

Posted Dec 29, 2014
I was really happy with my stay at SBH. This should be at least a four star hotel. The atmosphere and location are great .The staff were helpful and professional, particularly Jessica and Booker who were very hospitable. The rooms were so comfortable and clean. The complimentary breakfast offered around the corner was nice. Our stay was perfect and I've found somewhere I would return to. I would definitely stay again!
Comment from Hotel Management
Jan 11, 2015 by Jessica FD Manager, Hotel Management
Thank you for sharing your review. We are thrilled that you had a wonderful stay. We hope to see you soon! Your kind words will be shared with Jessica and Booker.
1 out of 5
by A verified traveler

silly hotel policy and bad efficiency reception

Posted Dec 18, 2014
im even not interested to tell the hotel what is wrong with it to help them to make an improvement. Find by urself or lose clients
Comment from Hotel Management
Jan 22, 2015 by Jessica FD Manager, Hotel Management
Thank you for sharing your feedback with us. We are sorry to hear that you did not enjoy your stay with us and I apologize for the challenges that you faced while being our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
My only complaint is the breakfast. It should have been mentioned explicitly the free breakfast is for 2 people even if the 3rd person's resort fee is paid upfront. It causes confusion. And the breakfast place itself is just so so. They could have given me a full breakfast menu knowing that I'm ordering for the 3rd person. Yet they still gave a free breakfast menu and charge me the same price.
Comment from Hotel Management
Jan 14, 2015 by Jessica FD Manager, Hotel Management
Thank you for your recent visit and for sharing your feedback! I apologize for the misunderstaning and have personally reviewed your reservation and seems like there has been a misunderstanding as your reservation only has breakfast included for 2 people per day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Posted Dec 2, 2014
Nice, clean, well located boutique hotel. Would recommend to friends and family, friendly staff.
Comment from Hotel Management
Dec 5, 2014 by Jimmy, Hotel Management
Thank you for choosing to stay with us and sharing your experience! We look forward to welcoming you home again soon. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom merano

Toccata e fuga..impressioni...

Posted Nov 26, 2014
Siamo stati in questo hotel solo una notte, per cui non abbiamo usufruito di tutto ciĆ² che offriva l'albergo.E'a due passi dalla spiaggia e si arriva alla zona pedonale di Miami Beach dopo una passeggiata di circa 10 minuti.La stanza era spaziosa e moderna ,con tutto il necessario. Personale disponibile. Piscina e colazione convenzionate con altre strutture e quindi fuori dall'albergo.
Comment from Hotel Management
Jan 14, 2015 by Jessica FD Manager, Hotel Management
Thank you for your feedback and for taking the time to share your experience. We are thrilled you enjoyed our close proximity to the beach and had a great stay with us. We hope you will come back to visit us very soon!
Comment from Hotel Management
Jan 14, 2015 by Jessica FD Manager, Hotel Management
Thank you for your feedback and for taking the time to share your experience. We are thrilled you had a great stay and we hope you will come back to visit us very soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom RO

Very nice hotel, I would deffinately return.

Posted Nov 20, 2014
The room was amazing, the staff was very friendly. The only thing we didn't like was the breakfast, which was at a restaurant nearby.
Comment from Hotel Management
Jan 14, 2015 by Jessica FD Manager, Hotel Management
Thank you for your feedback and for taking the time to share your experience. Im sorry to hear that you did not enjoy the breakfast as much as the hotel but we are glad to hear that you enjoyed our updated rooms and friendly staff. We hope to see you again in the near future!