Ratings based on 2,704 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler
Posted May 28, 2015
The shower was bad ... Overall the hotel is not too bad. It's far from south beach and around the hotel there is nothing to do . The price was reasonable though
for Everyoneby A verified travelerfrom Brookhaven, Atlanta
french touchPosted May 27, 2015
it was nice clean and quiet service was nice without being stuffy.
for Everyoneby A verified travelerfrom Detroit, MI
Posted May 27, 2015
Nice but they make no effort to tell us about the local restaurants within 5 minutes walking because they wanted to push their restaurant inside of the hotel. I spoke with multiple staff members and no one wanted to devulge and info about what was around. They were basically trying to tell me that if I wanted good food that I would have to travel into the downtown. Complete lie and I will never go back to that hotel
for Familiesby A verified travelerfrom trinidad and tobago
launch pad for miami vacationPosted May 27, 2015
Pros: proximity to all activities and friendly, helpful staff, especially Joseph in the dining room
Cons: it's fine!
Location: lovely restaurants and shopping
this location is so convenient! this is the third stay at the Sofitel and it has been wonderful each time
for Everyoneby A verified travelerfrom w.
Very good airport hotelPosted May 25, 2015
Very comfortable rooms. Very good restaurant. An unexpected pleasurable stay at an airport hotel.
for Everyoneby A verified travelerfrom Cayman Islands
Nice hotel close to airportPosted May 24, 2015
Pros: The location & cleanliness
Cons: The meals, I ordered room service on the first night for $51 I got a small piece of fish which was undercooked, poor value for that price.
I arrived in Miami 10.30 am, waited approximately 30 minutes for the hotel shuttle to arrive, got to the hotel but could not checked in before 3 pm. The staff were quite friendly and agreed to store my luggage while they provide a taxis, at a minimal cost, to get me to & from Dolphin Mall.
by A verified travelerfrom Toronto
Sofitel overrated - overpricedPosted May 23, 2015
Cons: Major renovation.
The hotel has old amenities, old carpets, old furniture, room is kind of smelly and the windows cannot be opened to get some fresh air.The hotel needs a major upgrade. There is no coffee maker in the room, no fridge, no complimentary coffee in the lobby that are standard in most of the hotels. The wifi was terrible in my room on floor 5. However, the personnel seems to try hard to maintain it.
by A verified travelerfrom San Diego
The rooms was out dated.Posted May 20, 2015
Pros: The restaurant was very good.
Cons: Remodle the rooms
Location: This hotel is at the airport.
The breakfast and personnel were kind.Our bathroom had a sink no counter space very outdated.
by A verified traveler
Convenient to Hotel, not much elsePosted May 20, 2015
Pros: Shuttle to the hotel was nice and convenient.
Cons: Food options were Pub style only and nothing else in walking distance.
Location: Not a lot near by.
Well guarded access to the hotel by vehicle. The hotel was tired but sold itself as a "Luxury Hotel".
for Everyoneby A verified traveler
Posted May 17, 2015
Pros: Die Lobby und der Pool bereich
Sehr schönes Hotel direkt am Flughafen.. Für ein paar Nächte ok für längeren Aufenthalt jedoch nicht da man die Flugzeuge auch zur späten Stunde noch starten hört.