Ratings based on 1,701 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from massachusetts

Never stayed

Posted Aug 24, 2014
Pros: Building looked great on line
Cons: Employees with common sense and have correct measures
Location: Don't know
Made a reservation in error. Hotel refused to refund the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bath , UK

Close to airport

Posted Aug 21, 2014
Good nights sleep close to Miami Airport , fantastic breakfast and staff
2 out of 5
by A verified traveler

Very disappointed

Posted Aug 18, 2014
After traveling 31 hours we check in and the found that the hotel was old and the room where very small also the shower would not drain I had to ask them three times before someone tried to unblock it,for a Sofitel it was very disappointing
5 out of 5
Recommended
for Families
by A verified traveler from Nassau Bahamas

Above and Beyond five STAR

Posted Aug 17, 2014
my family and I veiw the Sofitel Hotel Miami as our home away from home. Our experience is always a comfortable one. Service is impressive, the food, well prepared and tastefull.the atmosphere extremely friendly and professonal. We would wish to recommend Sofitel Miami to families and business travellers. A comfortable and ideal vacation hotel. Regards, Manita D Wisdom
4 out of 5
Recommended
for Everyone
by A verified traveler from saint martin SXM

Good hotel, Clean ans good location

Posted Aug 16, 2014
Great expérience with my family In this hotel with a nice pool and good food
4 out of 5
Recommended
for Everyone
by A verified traveler

Best place close to the airport

Posted Aug 16, 2014
Overall very very impressed with this entire facility. From the staff to the comfort of the rooms to the amenities available and the international flair for the world or domestic traveler!! Most locations close to airports suffer from noise and heavy usage. The Sofitel goes out of its way to ensure you are comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from MIAMI

very nice hotel but need a nicer friendlier bar

Posted Aug 16, 2014
staff were friendly and efficient would recommend to anyone .mostly impress with the politeness and courtesy of all staff members
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Thank you gentleman Waiter from Haiti !!!!!!!!!

Posted Aug 15, 2014
Pros: The customer service I received from my Waiter was suburb! He is from Haiti. He had a welcoming smile and made me feel pampered during my breakfast.
Cons: Give the gentleman from Haiti a raise !!!!!!!!!!!!!!
The bed was very comfortable! The room was clean but overlooked the parking lot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel close to the airport

Posted Aug 15, 2014
Great experience with lot of support from the staff. Great location next to the Blue Lagoon in a quiet neighborhood
5 out of 5
Recommended
for Everyone
by A verified traveler from St Kitts

Very convenient within close proximity of MIA

Posted Aug 13, 2014
Room was quite comfortable and Had all the services that I needed for my night stay. The staff at the reception and restaurant were quite friendly and attentive. Food (dinner and breakfast) was good but a little pricey. Wine offerings were ridiculously overpriced.