Ratings based on 2,521 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Style and service

Posted Apr 28, 2015
Pros: It has style backed up by great service.
Cons: Wood work was beginning to show a few signs of wear and tear.
Location: Great airport location that wasn't bothered by planes overhead.
The personal service was unmatched by any of the usual hotels in this class. It was fabulous walking into a hotel that didn't look like a cookie cutter.
3 out of 5
by A verified travelerfrom Montreal

Un premier look impeccable

Posted Apr 22, 2015
Pros: Le look art deco, le bar et la piscine.
Cons: renovations des chambres.
L'hotel a premiere vue est impeccable. le hall, les restos, la piscine... impeccables. Pour la chambre, ca se gate. Odeur, bruit, vestitude.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Very nice hotel. Close to beach and airport.

Posted Apr 21, 2015
Great Experience. Excellent shuttle service to airport. Only approximately 5 minutes from airport. Good food at the Bar..
3 out of 5
by A verified travelerfrom Colorado

Lack of amenities as advertised and poor customer

Posted Apr 21, 2015
Pros: Clean and accessible to shopping.
Cons: Live up to your own advertising and re-think the amenities strategy as these reflect poorly on customer service.
Location: Shopping; near Port of Miami.
This was our second stay at the hotel and perhaps our last. Despite advertising to the contrary, their new management thought it a good idea to have coffee pot/water heater, refrigerator, and microwave as items to specially request instead of having them in the room at check-in. When we asked for the coffee pot on two occasions, we never received it (calling both housekeeping and the front desk staff).
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was conveniently close to the airport

Posted Apr 20, 2015
We stayed one night before driving south to the Keys. It was relaxing and pleasant. The staff was really superb, the restaurant was very good (if a bit pricey), and the room was very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

NEAR AIRPORT

Posted Apr 19, 2015
VERY NICE PLACE . near airport and very comfortable, good views.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great Experience!

Posted Apr 17, 2015
My stay was short so I didn't have the time to truly experience some Of the services. However, the staff was friendly, and professional. The pool was clean, and the view From the pool was awesome! Ordered food poolside. It was delicious! I'd definitely stay here next time I'm in Miami!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Belle hotel situé très proche de l'aéroport . Piscine magnifique !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Great hotel

Posted Apr 12, 2015
Love the workout facility love the 24 hour pool love the 24 hour room service the beds were extremely comfortable the water was great the staff was great The airport shuttle was incredible Close to mini mall and food places
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Sofitel Miami

Posted Apr 12, 2015
Pros: cleanliness
Cons: n/a
Location: location was right by the airport which was convenient going to/leaving hotel. If you're a light sleeper don't stay here you can hear the planes
It was a beautiful hotel, but we were facing the street and at the lower level not sure if that's because of the price we paid via EXPEDIA but other than that it was great!