Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

PAY FOR PARKING!!

Posted Sep 14, 2014
Cons: Include Parking or at least let the PAYING Guest know that they have the option to park on the street!
I was very upset that as a PAYING Guest at the hotel that I had to pay $15.00 A DAY for parking, I was never given or told that I had the option that I could park on the street!! I was very upset that the hotel did not budge!
Comment from Hotel Management
Sep 17, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. I will look into this.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Western Ohio

Pre-Cruise

Posted Sep 2, 2014
Location: Nothing around the hotel, best if visiting the hospitals or an overnight pre-cruise out of Miami.
This was an overnight for my family prior to a cruise. The hotel was picked because they had shuttle service to the cruise lines. My family was very pleased. The staff was extremely helpful, service was great and the room much nicer than expected. There isn't much around the hotel so for an overnight it is perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

Comfortable and convenient

Posted Aug 31, 2014
Pros: It provides all conveniences needed for a short stay
Cons: Need to provide a more extensive dinner menus
Location: Easy access to health district which seems to be the main need of guests but shuttle service is also provided to downtown Miami
Good money well spent excellent free shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

Spacious, clean and convenient

Posted Aug 21, 2014
Pros: Food, convenience, room
Location: Not as close to malls as expected, but 20 minutes away. Near Jackson memorial hospital if needed.
Loved the restaurant offerings in the lobby, had chicken sandwich and sweet potato frees (best ever!)!
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Crawfordville, florida

close to the Hospitals

Posted Aug 17, 2014
Pros: free shuttle to the hospitals. Staff was very nice.
Cons: Price of the snacks, cost $10.00 for 2 candy bars and a gator aid.
Location: We only visited family at the hospital.
we had a king size bed that was very comfortable, the food we were served was very good. The service was top notice. We will be using the hotel again.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel close to downtown

Posted Aug 5, 2014
Pros: Breakfast was nice and the rooms were nice
We enjoyed the stay. It was easy to find, but was in a weird part of town.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. We look forward to seeing you on your next trip to Miami.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 28, 2014
The hotel is right off the highway so the traffic noise is a little annoying at night unless you are used to the sounds of the city. I didn't realize parking was $15 extra per day until I arrived. They have some free street parking but it is an area where I would not feel comfortable leaving my car. The parking garage is with the extra fee. The staff was excellent. I have a large vehicle and could only fit in the first floor of the parking garage. I informed the hotel staff and they assigned me a reserved spot on the first floor so I would not lose a place to park. That, alone, made it a great experience. All in all, there really isn't anything in walking distance but they do offer a shuttle, so it is a good place to stay at a reasonable price.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. We look forward to seeing you on your next trip to Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Room was very spacious and staff was very kind and breakfast was awesomenot like some other hotels where they advertise for free breakfast but don't really have anything
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
2 out of 5
by A verified traveler from Ut

Horrible service!

Posted Jul 18, 2014
The restaurant was a joke. We asked for assistance 4 times and waited 30 minutes just to order. They acted annoyed to help us. We would have gone out, but the location was so scary, we didn't dare. The shuttle want available 2 of the 3 times we needed it, which were supposed scheduled times. I would never stay there again.
Comment from Hotel Management
Jul 23, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. I will address this with the team.
4 out of 5
Recommended
by Carol from Groveland

Everything Nice, but shuttle service

Posted Jun 9, 2014 on Hotels.com
Hotel was well appointed, great breakfast buffet. Rooms were spacious and decorated nicely. Would not recommend the sofa sleeper which was uncomfortable. The shuttle service was poor. Paid for cruise ship transportation but had to call a cab when hotel shuttle driver was 40 minutes late. Overall nice place.