Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

Spacious, clean and convenient

Posted Aug 21, 2014
Pros: Food, convenience, room
Location: Not as close to malls as expected, but 20 minutes away. Near Jackson memorial hospital if needed.
Loved the restaurant offerings in the lobby, had chicken sandwich and sweet potato frees (best ever!)!
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Crawfordville, florida

close to the Hospitals

Posted Aug 17, 2014
Pros: free shuttle to the hospitals. Staff was very nice.
Cons: Price of the snacks, cost $10.00 for 2 candy bars and a gator aid.
Location: We only visited family at the hospital.
we had a king size bed that was very comfortable, the food we were served was very good. The service was top notice. We will be using the hotel again.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel close to downtown

Posted Aug 5, 2014
Pros: Breakfast was nice and the rooms were nice
We enjoyed the stay. It was easy to find, but was in a weird part of town.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. We look forward to seeing you on your next trip to Miami.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 28, 2014
The hotel is right off the highway so the traffic noise is a little annoying at night unless you are used to the sounds of the city. I didn't realize parking was $15 extra per day until I arrived. They have some free street parking but it is an area where I would not feel comfortable leaving my car. The parking garage is with the extra fee. The staff was excellent. I have a large vehicle and could only fit in the first floor of the parking garage. I informed the hotel staff and they assigned me a reserved spot on the first floor so I would not lose a place to park. That, alone, made it a great experience. All in all, there really isn't anything in walking distance but they do offer a shuttle, so it is a good place to stay at a reasonable price.
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. We look forward to seeing you on your next trip to Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Room was very spacious and staff was very kind and breakfast was awesomenot like some other hotels where they advertise for free breakfast but don't really have anything
Comment from Hotel Management
Aug 25, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed your stay and look forward to seeing you on your next visit.
2 out of 5
by A verified traveler from Ut

Horrible service!

Posted Jul 18, 2014
The restaurant was a joke. We asked for assistance 4 times and waited 30 minutes just to order. They acted annoyed to help us. We would have gone out, but the location was so scary, we didn't dare. The shuttle want available 2 of the 3 times we needed it, which were supposed scheduled times. I would never stay there again.
Comment from Hotel Management
Jul 23, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. I will address this with the team.
3 out of 5
by Matthew

Good hotel in an odd location.

Posted Jun 7, 2014
Pros: The hotel and staff were great.
Cons: The location is a bit odd, but that can't really be improved.
Location: There's not much near the hotel other than a grocery store about 4 blocks away that I would only walk to in the daytime.
This hotel is supposed to be in downtown, but maybe my definition of downtown is different. It's by the Med Center, which I could also say is in a sort of bad neighborhood. Maybe that's an unfair assessment, but there wasn't much to do around the hotel and I sure didn't want to walk around to look for it. They did have a shuttle to Bayside, which is fine if you want touristy party atmosphere. The hotel was everything I expect from a Marriott branded hotel, so I have no complaints with it or the staff. I would stay here again if I simply needed a free airport shuttle and a place to lay my head and take a shower. If I had to stay multiple nights, I would look elsewhere.
Comment from Hotel Management
Jun 9, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback. I will share with the team.
4 out of 5
Recommended
for Everyone
by esveidi from los angeles

Miami Hotel

Posted Jun 6, 2014
Relaxing, clean and very accommodating hotel. I would definitely recommend this location to anyone traveling to Miami
5 out of 5
Recommended
by A verified traveler

very good

Posted May 29, 2014 on Hotels.com
had a good stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Kalkaska, MI

Great hotel

Posted May 14, 2014
Pros: We arrived early after disembarking and they had our room ready. That may not be possible all the time but they make the effort.
Location: Staff offered shuttle service to and from Bayside a nice place to find a place to eat and listen to music.
The staff was very kind and helpful. We stayed before and after a cruise. Hotel was very clean quiet. They also offered a good breakfast free of charge. Will stay there again.