Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples FL

Posted Jan 24, 2015
Got lost in Miami, girl at front desk talked us in by cellphone!
Comment from Hotel Management
Jan 25, 2015 by Thomas Langone, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Marriott. We pride ourselves on delivering exceptional service and I will share your comments with the team.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh NC

Clean and comfortable close to everything we need!

Posted Jan 8, 2015
Overall great staff, clean rooms, comfortable beds, good food and drinks and relaxing pool:) Great memories and walking distance to American Airlines Arena.
Comment from Hotel Management
Jan 11, 2015 by Thomas Langone, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at the Springhill Suites Miami Airport East/ Medical Center. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel sketchy neighborhood.

Posted Jan 4, 2015
Kind of a walk to downtown through a bad neighborhood but for the price its a pretty nice and spacious room.
Comment from Hotel Management
Jan 5, 2015 by Thomas Langone, Hotel Management
Thank you for sharing your honest feedback regarding your stay at the Springhill Suites Marriott. We are glad you enjoyed our nice and spacious rooms and our location puts you in the middle of Miami, making it a convenient place to stay. We look forward to seeing you on your next visit to Miami!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom V

Friendly staff excellent costumer service

Posted Jan 2, 2015
Great service,the housekeeper who clean our room was very polite and helpful
Comment from Hotel Management
Jan 5, 2015 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. I ma glad you enjoyed the service and I will share your comments with the housekeeper. We look forward to seeing you whenever your travels bring you to Miami.
3 out of 5
by A verified traveler

Posted Dec 30, 2014
Decent hotel for anyone who needs to stay next to the Miller School of Medicine, or the hospitals nearby.
Comment from Hotel Management
Jan 1, 2015 by Thomas Langone, Hotel Management
Thank you for sharing your comments about the Springhill Suites Miami Airport east/ Medical Center. I am glad you enjoyed your stay and the convenient location throughout the medical campus.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, SC

Close to University hospital

Posted Nov 14, 2014
Pros: Very clean. Nice breakfast selection. Hot chocolate and various teas,i.e. the camomile tea. Shuttle rides to the airport, hospital, & the Bayside area
Cons: Add a jacuzzi. Use more than 1 van to shuttle guests from the airport. It's a long wait if you've just missed the ride. Offer steamed veggies on menu.
Location: Location is close to the University of Miami hospital. Not a lot to do nearby, however the metro-rail station is in walking distance.
Overall, I would come back. I do like the shuttle rides to the airport, hospital, & bayside areas. However, the wait on a shuttle can be long. It took 45 minutes for the shuttle to pick me up from the airport. This doesn't happen every time. Also, they only do pick-ups from the hospital on scheduled times. On the first day, I happen to finish up and called to request a ride and they said the next pick up wasn't until 7pm. It was only 6:15. Again I had to wait or walk in the dark...which I did for the next two days. Last time I stayed, the hotel staff did not make me wait. As soon as the shuttle dropped off the passengers, it came right away to get me. Guess they are trying to keep to a schedule now. The breakfast is good. Nice to see the variety. Fresh pineapple was very good. Apples at the check-in desk were nice too. Room was clean. Love the comfortable beds. The small things matter to me. For instance, not only does the hotel have coffee, but some of us are not coffee drinkers so it is nice to see the hot chocolate and the variety of tea bags. The 1311 hotel restaurant menu has some tasty items. Love the sweet potato fries. Salads are great. The Cuban sandwich is my favorite. The menu would only improve if the restaurant would offer a side of steamed veggies.
Comment from Hotel Management
Nov 23, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your honest feedback from your recent stay at the Springhill Suites Miami Airport East/ Medical Center. Your comments, both positive and negative, allow us to maintain and improve the overall guest experience. Although we are disappointed that you were not satisfied with the shuttle service to/from the airport, we are thrilled you enjoyed the breakfast selection, spacious rooms, and staff service overall. We hope you will consider returning to us in the future so that we may have the opportunity to exceed your expectations.
4 out of 5
Recommended
for Families
by A verified traveler

A good hotel on a busy street

Posted Nov 10, 2014
Pros: The price was good for the Miami area, rooms were clean, and staff friendly and helpful. The location was good for people coming from out of town.
Location: It is close to the airport and thus a good place to stay if you have an early morning flight. You have to drive a bit to do anything interesting.
My stay was for only one night. The neighborhood was not safe for a walk alone in the evening to go to a nearby drugstore. The staff were helpful, the meeting room was good and had what we needed. You get some road noise from the expressway. The room was clean, well appointed and comfortable. Breakfast was fine. Fresh coffee was available at all times and was good.
Comment from Hotel Management
Nov 23, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your experience with our hotel. We are glad you enjoyed the meeting room and the breakfast. We continue to see growth within the area, and are due to have a brand new shopping center open the beginning of 2015. We hope your travels bring you back to Miami to continue to see the difference in our community.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Ideal for visits to the medical center

Posted Nov 10, 2014
Location: Not much nearby in terms of restaurants.
This hotel is ideal for people visiting the medical center (5 minute walk). Staff are pretty friendly and the rooms are decent. The general area is lacking though (no places to eat in the evening).
Comment from Hotel Management
Nov 21, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your honest feedback regarding your stay at the Springhill Suites Miami Airport East/ Medical Center. Your comments allow us to maintain and improve the overall guest experience. We are glad you received exceptional service and we are close to the Medical Campus, making it convenient for all out guests. We are excited that there will be additional restaurants opening Spring of 2015 within walking distance from the hotel and hope you come back in the future to enjoy the expansion of the community.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom jamaica

Good accommodations - hospital access

Posted Nov 1, 2014
Spring hill provides airpor pick up and drop off and hospital pick up and drop offs - two services that were FREE and CRUCIAL For an international visitor to Jackson Memoral Hospital. Not needing to worry about transport made it easier to focus on the medical care we came to receive. The continental breakfast was good and consistent and the staff are very accommodating. Overall good experience. I've been to the hotel three times and a fourth trip may be necessary.
Comment from Hotel Management
Nov 3, 2014 by Thomas Langone, Hotel Management
Thank you for sharing your feedback regarding your stay at the Springhill Suites Marriott. We are glad you were able to utilize our complimentary shuttle to the medical campus and we look forward to seeing you on your next visit to Miami!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2014 on Hotels.com