Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Clean room hotel under renovation

Posted Mar 17, 2014
Pros: The kitchen so if staying longer you could cook and buy groceries
Cons: The hallways and elevators and the front entrance
Location: Never saw anything kind of an industrial area
Just stayed one night but had kitchen so longer stay would work
Comment from
Jan 21, 2014
Thank you for joining us during your recent visit to Miami. Hope to see you soon.
Comment from
Jan 21, 2014
Thank you for taking a moment of your time to provide us with such good feedback
3 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Mar 5, 2014
Place was under construction. Shuttle to cruise port was great.
Comment from
Jan 21, 2014
Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
2 out of 5
by Lauren from Southampton, MA

Tired hotel under remodeling

Posted Feb 24, 2014
Nowhere was it mentioned that this hotel was in tough shape and getting remodeled. It was still functional, but looked pretty bad and "in process." We had one nice, competent staff person, but otherwise, the staff was apathetic, slow to answer phones (>30 rings!), and just trudged through their jobs. We waited 90 minutes for the shuttle to pick us up. As soon as we got to our room, I booked another hotel for our return trip layover and cancelled our reservation. We were much happier!
Comment from
Jan 21, 2014
Thank you for taking the time to share your experience with us. It is through comments like yours that we are able to constantly improve the quality of service that we provide. We sincerely apologize for the challenges you encountered during your stay at our property and would like to assure you it is not the level of service we aim to provide.
1 out of 5
by Mike from Girvan U.K.

Choose a different hotel

Posted Jan 18, 2014
Pros: Nothing
Cons: The ongoing renovation
Location: Handy for the airport
The hotel itself is undergoing renovation and is like a building site. Every floor smells strongly of paint. On our floor there were unfinished walls, missing light shades, bare electrical sockets and filthy carpets. Part of the breakfast room was in use as a scaffold storage area and the hot breakfast was only lukewarm.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014
2 out of 5
by ms wilson

Cheap

Posted Jan 2, 2014
Buffet Style breakfast??? Yea right! French toast and eggs is not buffet. Nor did they have a meat choice. They were still renovating and it smelled like paint. Never again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Hotel under renovations

Posted Dec 24, 2013
Pros: Room was very clean and comfortable
Cons: Curtins didn't cover the entire window.
Location: Near airport so you hear the planes and they are very close.
The light went out in my bathroom and the exhaust fan stopped working in the shower area so I had to be moved to another room which was not an ideal layout. Disappointed.
3 out of 5
by A verified traveler

Could have been better

Posted Dec 24, 2013
The shuttle from the airport tainted the stay. It took well over an hour to catch the shuttle. Other wise the room was nice, and the bed was quite comfortable.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2013
4 out of 5
Recommended
for Everyone
by Aaron from Manassas, VA

OK if you have a car

Posted Aug 19, 2013
Pros: spacious rooms
Cons: Housekeeping
Location: Near a few shops and restaurants in Doral, but you definitely have to have a car. Traffic to downtown was a bit heavy.
This hotel is sitting right behind a Holiday Inn and was a little difficult to find, although the Holiday Inn gave us directions. The room was spacious and clean, not fancy. They only do light housekeeping for stays less than 7 days and although they provided clean towels each day, they left all the used, wet towels on the bathroom floor the entire 5 days we were there. Parking is ample and convenient. The breakfast was a typical buffet and decent. Overall a good value.