Ratings based on 774 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

holiday

Posted Dec 16, 2014
Pros: Staff
Cons: Restaurant
Location: Excellemt
Very friendly staff, very attentive and accommodating
4 out of 5
Recommended
for Families
by A verified traveler

Nice and friendly

Posted Dec 16, 2014
Cons: Improve breakfast menu and make it more priceworthy
We have stayed their several nights with a baby. Staff was friendly and very helpful. We liked the room and the closeness to the beach. The breakfast was way to expensive
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CACHAN

Très bien situé près de Lincoln Road.

Posted Dec 11, 2014
Pros: La situation. La piscine.
Cons: Supprimer le supplément obligatoire ( voir plus haut )
Location: Voir plus haut également. La situation est l'attrait principal de cet hôtel. Près du quartier Art Déco. de la plage et de l'animation des boutiques
Excellente situation sur la plage et très près de Lincoln Road ( artère animée avec boutiques et restaurants ) Belle chambre mais salle de bains minuscule. Les chambres avec numéros pairs sont très bruyantes car situées du côté des gros appareils à air conditionné à l'extérieur. Supplément imposé pour accès piscine, café à volonté, internet. Dommage...
3 out of 5
Recommended
for Everyone
by A verified traveler

Pool or Pond?

Posted Dec 8, 2014
Cons: Rooms were very noisy and even after being moved from the 2nd to the 3rd floor we were woken up every morning by maintenance noise from the roof.
We've enjoyed staying at any of the Kimpton brand hotels as they are current, fun, friendly and easy to navigate in size. Unfortunately when booking this Florida vacation we were never notified that the entire outdoor public spaces including the pool and the gym were closed to all hotel guests for the length of our stay. Apparently they rented these spaces out for a private event and never notified the guests who booked through Expedia or another outside company. This was very disappointing as the main reason we reserved this hotel was because of the outdoor pool and amenities. The staff was apologetic but that's as far as it went. They did give us day passes to another hotel pool and gym facilities but all in all there is nothing like walking to the pool from your room and not having to deal with walking to another hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Really nice hotel close to the beach

Posted Dec 7, 2014
I have stayed at the Surfcomber since the 1990s and since Kimpton took over, it has become one of my favorite hotels in Miami Beach. It is clean, safe, has good service, a nice pool and good food. The rates are reasonable particularly given what you receive in return. The staff is really great and attentive and it ideally located.
3 out of 5
by A verified travelerfrom sao paulo

Quartos muito escuros e cheiram mal

Posted Dec 1, 2014
Pedi para trocar de quarto pelo cheiro, mais a opção era pior, quarto de hotel com carpete em lugar de praia e ruim. Quartos muito escuros Piscina disse ser aquecida mais não é O hotel esta bem localizado Recepção agradavel Praia bacana Piscina razoavel
1 out of 5
by A verified travelerfrom Wash DC

Never Again

Posted Nov 25, 2014
Pros: It is near the beach though you will need to pay to appreciate that perk.
Cons: Everything. Start over.
We arrived early and were told the room was not ready as expected. They said they would get it ready as soon as it was vacated at 11:00am. Did not get a room until 2:00 and never told why....we had to make a real scene. Was not worth the headache as the rooms are like something in a dorm. Furniture looks like something from IKEA and just about as comfortable. The bathroom is tiny ( actually much smaller than tiny). Just a shower with little pressure. And this was one of the nicer ocean view king rooms. Hope you like bass b/c the music by the pool rattled the windows well into Sunday night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Perfecr

Posted Nov 22, 2014
Staff was awesome Nice having a fresh juice bar
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Awesome!!

Posted Nov 19, 2014
Pros: Location
Cons: Breakfast!!
Very nice stay, hotel bed very comfortable, quiet and beach was wonderful!!
2 out of 5
by A verified travelerfrom Scandinavia

Disapponting

Posted Nov 17, 2014
Pros: Advertised as 4 star hotel - barely 2 based on our experience.
Cons: Do advertise the real rates and real rooms!
We booked this hotel and room via internet for 4 persons. Room was advertised as big room for 4 with double beds and sofa. We got small double bed room without towels etc. to 4 person. One person had to sleep on the floor! Room was also beside the main aircondition center and the noise was terrible! Very dissapointing! Also there was a lot of extra costs above the very expensive room rate!