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Reviews of Kimpton Angler's Hotel, an IHG Hotel

4 out of 5
Kimpton Angler's Hotel, an IHG Hotel
660 Washington Ave, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1005 reviews" "
Rating 8 - Good. 213 out of 1005 reviews" "
Rating 6 - Okay. 65 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 53 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2024
Response from Matias. on Apr 18, 2024
Dear Valuable Guest,Thank you for your wonderful review.Was a pleasure to service you.Any questions please do not hesitate to contact us.Best regards,

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice boutique in a good area just off South Beach. Lots of good restaurants are only a short walk away. Cafe Bastille a 2 minute walk away does the best breakfasts ever! We found the room very comfortable. There are 2 pools, one on the roof, that look ok but we didn’t use either. Staff were very pleasant. Would recommend this hotel as an a good quality affordable option for Miami Beach although be aware of the additional tax payments on checkout.
Stayed 4 nights in Mar 2024
Response from Matias. on Apr 17, 2024
Dear Guest,Thank you for your wonderful review, was a pleasure to service you.We glad you enjoyed your stay with us and amenities.we are hoping to welcome you back soon.Thank you.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff (Houssain). Room was beautifully appointed. Pool areas were great. Close to everything South Beach. Will definitely return.
Stayed 7 nights in Apr 2024
Response from Matias. on Apr 16, 2024
Dear Guest,Thank you for your kind words was a pleasure to serve you.We will inform Hussain about your kind words.Best regardsMatias

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Nice location. No visible signage out front. The difference between a std king and a premium king is negligible, and each room needs a coffee maker. The lobby was too dark and needed nicer furniture to sit and relax. The staff were very friendly, and the room was clean.
Stayed 2 nights in Apr 2024
Response from Matias. on Apr 12, 2024
Dear Mr. John,Thank you for your review.We are hoping to welcome you soon!Best regardsMatias.

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our wedding anniversary getaway there and was awesome. It's a beautiful hotel and the staff was awesome. Shout out to Hussein for scheduling our jet skis and suggestions of where to enjoy ourselves. We are coming back!
Stayed 2 nights in Apr 2024
Response from Matias. on Apr 17, 2024
Dear Monique,Thank you for your wonderful review, we will inform Hussein about your kinds of words.We are hoping to welcome you back soon.Matias.

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and modern. Pool deck was great. Conveniently located close to the beach and a ton of great restaurants. But the restaurant on site was delicioso!
Stayed 1 night in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Kristen,Thank you for staying with us and your wonderful review.We are glad you enjoyed your stay and amenities.Best regardsMatias

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for staying with us and your wonderful review. We are looking forward to hosting you again.Best regardsMatias.

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to beach, shopping and dining! Do not book tours through the front desk!
Stayed 2 nights in Mar 2024
Response from Matias. on Apr 11, 2024
Dear heather,Thank you for staying with us and enjoying our prime location.We will definitely communicate with the tour company regarding your concerns.Best regards,Matias.

10/10 Excellent

Ramki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience. Clean rooms. Accessible. Good Facilities.
Stayed 3 nights in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Guest,Thank you for your wonderful review and comments about our cleans rooms and facilities. We are looking forward to welcoming you soon.Best regardsMatias

10/10 Excellent

Takechia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well equipped. The staff was knowledgeable and courteous.
Stayed 1 night in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for your wonderful review and comments about our team.We are looking forward to welcoming you back soon.Best regards

2/10 Terrible

Sarah, Los Angeles

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in and they had us walk to the other building to get to our room. It was pouring rain and they had no operable umbrella. The elevator was broken in our building, so we had to climb 3 flights of stairs to get to our room. When checking out no one an answered the phone. We went to the front desk to ask for a person to help and they never came. Additionally, no one answered texts to the front desk and calls when inquiring about coffee in the morning. Was not worth the 630 we paid for one night. We only stayed because it was close the cruise port. Never again when we come back to Miami.
Stayed 1 night in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Sarah,I want to thank you for taking the time to share with us your experience this past week. We take our guest feedback extremely serious as we are always looking for ways to improve guest experience and facilities.We understand how important it is to have a comfortable stay, especially after a long flight. We apologize for the inconvenience.Once again, thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a memorable stay.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for staying with us.We are hoping to welcome you back soon.Best regardsMatias.

6/10 Okay

aliye

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
I thought it was closer to the beach. The first room I was given smelled of Clorox so we had to change it second night.
Stayed 3 nights in Mar 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for staying with us.We are hoping to welcome you back soon.Best regardsMatias

10/10 Excellent

Andrea, belleville

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Mar 2024
Response from Kristina on Mar 13, 2024
Thanks for staying with us. We value your feedback!

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but miss some element and night service! Expensive
Stayed 3 nights in Mar 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel yet, super friendly clean and excellent food and drinks!
Stayed 3 nights in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

2/10 Terrible

Michelle

Stayed 4 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Please if you are so kind to provide more information you must recently stay.Best regardsMatias.

10/10 Excellent

SHAROLYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very clean!
Stayed 1 night in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Ella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 2 nights in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Tony

Stayed 3 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for your feedback. We appreciate you having you as our guest.Best regards,Matias

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

6/10 Okay

Anne

Traveled with group
Liked: Cleanliness
Stayed at the Kimpton during the South Beach Food and Wine Festival weekend. Thus the rates were extraordinarlity high. I have stayed a Kimpton hotels before and I expected a much higher level of service particularly for the price. The cleaners continued to take away towels and not replace them, although we hung them indicating we wanted to keep them. A request for 3 hour late check out due to an evening flight was met with a request for additional money - when we had already paid 500 a night. A little grace would go a long way.
Stayed 3 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest,We appreciate all feedback, whether it be positive or negative, as it helps us to improve our services.We are sorry to hear that you did not have a pleasant stay with us. We apologize for the disappointment you felt with the overall vibe of the hotel. There are always areas to improvement and your input is incredibly valuable to us.Best regardsMatias.

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest,Thank you for your review. We are hoping to welcome you back soon.Best regardsMatias.

10/10 Excellent

John, Royal Wootton Bassett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a lovely hotel. Would recommend 10/10
Stayed 3 nights in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

8/10 Good

Italia

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Deidree

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short and sweet. Charming property with friendly and professional staff.
Stayed 1 night in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

8/10 Good

Tuan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Had a decent stay for 2 nights at the Kimpton but definitely was not worth the >$500 a night price nor the 4 stars rating in my opinion. Room was in okay condition--great clean bathroom but rest of the room was worn with heavily stained chair. Rooftop pool had a nice view but was overcrowded so we had to settle for chairs on the lower level away from the pool by the bar. The location is probably the best selling point. A few blocks from the beach and bustle of Ocean ave. Overall it's in between a 3 and 4 star hotel. The rest of the trip I stayed in another hotel a mile further north right off the shopping of Collins ave with a pool and beach access for ~$150 a night. This one was of equal if not better quality and was still close enough to walk to Ocean Ave. So basically you can avoid getting ripped off at this Kimpton and still have a great time in South Beach. Would avoid next time
Stayed 2 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for your review.We are pleased to know you enjoyed our views and the rooftop pool.We are looking forward to welcoming you again.Thank you.

10/10 Excellent

Yitzy

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ivan the valet guy is amazing and the front desk are very helpful and the bikes makes it so easy to get around. Thank you for the great experience
Stayed 5 nights in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

4/10 Poor

Akilah

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We like the aesthetics; however we were close to the elevator which makes huge thuds and loud noises and woke us out of our sleep, it's not as clean as we would like - the fridge handles were dirty, the trash had mildew in it, the shower glass was dirty, and it has no end tables. The restaurant we had to walk through also had a stale smell. The valet wasn’t reliable.
Stayed 2 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear GuestI am shocked to hear about this experience with us, but we appreciate you sharing your feedback. We strive to provide stays that are memorable for our guests, but it appears we may have fell short of providing you with the quality you expect from us, and for that I apologize.In efforts to better understand this matter, I'd love to hear more from you.

10/10 Excellent

Dwight, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place. like it. reasonable price for quality.
Stayed 1 night in Feb 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

nathan

Stayed 2 nights in Feb 2024
Response from Matias. on Apr 11, 2024
Dear Guest.Thank you for your great review.we are hoping to welcome you back soon.Thank you.

8/10 Good

Ana, Schwenksville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Sara

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best dog friendly hotels we’ve ever been to. They have upgraded our room and gave my husband a birthday package (wine, chocolate, and jam) along with a personalized card. They were always quick in responding and very polite and professional. Location was great for us, as we purposely did not want to be on the Ocean Drive, to have more quiet sleep with our dig, however it was very conveniently located only 10 min to the beach or so. My only comment would be on the maintenance for the pool which happened during the last 3 sunny days of our stay when the main rooftop pool was closed. We could still use the main level pool but I personally did not like the main level pool as much.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, location very good for proximity to south beach, service could not be faulted - Highly recommended.
Stayed 3 nights in Jan 2024
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, convenient and situated in the middle of everything. I loved the boutique hotel atmosphere and vibe of the entire place and staff
Stayed 1 night in Jan 2024

6/10 Okay

Jassine

Stayed 7 nights in Jan 2024

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sydney

Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Stayed 1 night in Jan 2024

6/10 Okay

Myron

Liked: Cleanliness, room comfort
Very expensive
Stayed 2 nights in Dec 2023

10/10 Excellent

Angela Rawlings, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Yuko

Stayed 1 night in Dec 2023

8/10 Good

Julian

Traveled with family
Liked: Staff & service, amenities
REPLACE CARPET
Stayed 5 nights in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating. Nice spot in a great area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the loft. It was a taste of living in Miami Beach - 2 floors and a patio by the bungalows, overlooking beautiful flowers and small pool
Response from Kristina on Mar 13, 2024
Thank you for staying with us. We value your feedback.

8/10 Good

Veronica

Stayed 1 night in Dec 2023

10/10 Excellent

Yoko

Liked: Amenities
Stayed 2 nights in Dec 2023