Ratings based on 245 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler
Fancy hotel close to the beachPosted Aug 18, 2014
The room was nice and clean but small. I thought there should be complimentary coffee in the mornings or a coffee pot in the room rather than charging $5 for coffee. The staff was nice ad accommodating.
by A verified traveler from BRASIL
averagePosted Aug 18, 2014
Cons: difficulty sleeping
Location: many shops near the hotel
Great location. During the night we were awakened by the noise of the telephone and called in the middle of the night. Valet took too long to get the car in the parking lot. Not return this hotel
for Everyoneby A verified traveler from israel
Small boutique hotelPosted Aug 14, 2014
Nice boutique hotel .frendly staff. food in the resturant gkod but a bit expensive.beach across the street .not very close.the pool nice but small. tv system based on internet tech not responsive.not a good expiriance. elevator small and very slow. Overall a good time .nice atmosphire.but not cheap.
for Everyoneby A verified traveler
close to the beach and other attractionsPosted Aug 1, 2014
Pros: location, staff and food
Location: best location, close to the beach and restaurants and quiet
It was a very pleasant experience that fullfilled our expectations. We would certainly go back to this hotel. The staff was very helpfull and kind. Great location and delicious food.
for Couplesby A verified traveler from New Jersey
A rare jewel on Ocean DrivePosted Jul 30, 2014
Just came back from a wonderful stay at the Betsy to celebrate our wedding anniversary. Betsy is a rare high-end jewel for mature travelers in the midst of all the other all-night drinking party hotels on iconic Ocean Drive. Would definitely stay there again and recommend to all of our friends with discriminating good taste.
for Everyoneby A verified traveler from Merseyside
Best spot on south beach. 👍Posted Jul 19, 2014
Pros: The look and feel of the hotel. Top class.
Location: South beach right across the road, all amenities provided by the hotel The Front porch cafe excellent food. Lincoln rd fab for food & shops. Havanah57
Amazing place to stay, excellent for south beach as well as everything else Miami has to offer. The staff were very attentive and pleasant couldn't do enough to make our stay special. Trips arranged were very good and reasonably priced. The room was very nice, really clean and fab decor, very bright and airy. I would definitely stay there again, I think for the price we paid it was far above and beyond, definitely five star. 😊
for Everyoneby A verified traveler from CT
Too many room problems for a top hotelPosted Jul 14, 2014
Pros: Location and friendly staff.
Cons: Tvs and fans that work properly.
Location: Beach is close as are many good restaurants and bars.
Location and service were both very good but we were disappointed by the number of issues we had with the room. The tv didn't work at all though the staff was quick to respond and had it working later the same night. The tv in the bathroom wouldn't turn off and the ceiling fan didn't work. We had a "Classic Two Doubles" and the room size was too small (bath and sleeping area) for a family...but the closet was very large.
for Couplesby A verified traveler
Great SpotPosted Jul 14, 2014
Perfect boutique hotel in the heart of SOBE. The hotel is not overrun with guests (unlike the larger hotels). The rooftop is perfect for a pre/post dinner cocktail. And the rooftop massage is an absolutely must. Minor detail, there is NO such thing as an 'ocean-view' room. The hotel is steps from the ocean, however the ocean is only visible from the rooftop.
for Everyoneby A verified traveler from Australia
Nice end of South BeachPosted Jul 13, 2014
Pros: Nice place, and courteous staff
Cons: Larger room??
Location: Near beach, art deco area, restaurants etc
Very close to beach and restaurants but in the quieter area. Staff were excellent, and very attentive. Nice room and bathroom though small for a family of 4.
for Everyoneby A verified traveler from ny
Posted Jul 8, 2014
We had a great time. The hotel is clean well manages and the staff is great. We had great dinner at BLT Steak, the only thing that took me by surprise was that the restaurant didn't have non- dairy options, my husband is lactose intolerant and having coffee products with no dairy substitute.