Ratings based on 507 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
for Everyoneby Nick from CoastalMaine/ Vero Beach, FL
Hotel in TransitionPosted Mar 15, 2014
Room recently repainted. Bath new. Bed and linens top notch. Pillows too overstuffed. Carpet tired. Lobby also tired but great breakfast bar. Onsite parking handy and reasonable. Staff all pleasant and helpful. Good news is that its been bought by adjacent Betsy Hotel people and hotels will apparently be merged and connected by a skywalk. Thus will probably be more upscale (and expensive?). We had real 'reservations' when we realized it was Spring Break but the kids were all well behaved and the hotel had things in complete control. I will enjoy telling my college buddies at our 50th reunion in May that my wife and I finally experienced a Spring Break holiday!
by A verified traveler from nj
EhhPosted Mar 14, 2014
We didn't have any towels or wash cloths and when we finally received them it was 2 hours later. Instead of wash cloths we got hand towel. For breakfast it was burnt croissants. It took 3 hours for us to check in because the room wasn't ready. And we had makeup on the towel that were in the room. Sooo no I wouldn't come here. Sorry not sorry
for Everyoneby dannie from Baltimore,md
Pretty decent hotelPosted Mar 12, 2014
The hotel is nice but not for what we paid (900) for 3 nights. Towels and wash clothes were very low everyday. We had to almost beg for them. Wash clothes were never given. So if you plan to stay here pack your own. No fridge or microwave in room. Pool is nice..Lobby n rooms were cute but could use some updating. Staff was nice!!! Close to everything....it wasn't bad at all...
for Everyoneby tomasz from chicago
Nice hotel close to the beach, restaurants, clubs.Posted Mar 11, 2014
Rooms are very small, The bathroom was dirty when I checked in.
by Debbie from Connecticut
Rooms are old and tired.Posted Feb 28, 2014
Location: Spent most of our time on Ocean Drive, the next street over on the beach.
Noisy and seedy people just hang at hotel front porch. Room was not cleaned at 4 p.m. and had to go to front desk to request linens changed and room cleaning the first two days we were there. One day we only got two towels, no wash clothes or hand towels. Hallways and rooms have a distinct odor. Pool needs work and cleaning, whole pool area is dirty and not kept up. Some TV channels not available even though they have them listed on room guide and when reported that Channel 2 didn't work to front desk, they sent a serviceman to room who didn't speak or understand English. Hotel is doing a disservice to itself, and its guests, by not offering any kind of daily specials such as happy hours, drink service poolside, continental breakfast with real coffee, etc. Could hear noise from next door rooms, man coughed all night making it difficult to sleep.
for Everyoneby Frank from Denver
Not as nice as advertised.Posted Feb 26, 2014
Cons: It feels a little run down.
Location: 1 block from the beach and close to great restaurants.
While it's a good location for South Beach it is not nearly as nice as advertised and not a good value for the price.
by MinaMina from NYC
MeghhPosted Feb 23, 2014
The lobby is nice, but the pool, hallways, and bathrooms needs updating. They need to clean rooms more thoroughly. A little disappointed but now I know not to book there again!
for Everyoneby Loni from Baltimore, Maryland
There was not enough towels and especially wash clPosted Feb 6, 2014
Pros: Staff, location and pool.
Cons: Mattress on the beds and more towels and wash cloths.
Location: The location was grest.
The matress on the bed was thin, I am small and so is the other guest but a larger person would not be comfortable.
by A verified traveler
Posted Jan 29, 2014
by A verified traveler from Housron, TX
This hotel was horrible.Posted Jan 26, 2014
Pros: Did not like anything.
Cons: The appearance, the smell and the cleanliness.
Location: No comment
We booked this hotel online for a birthday getaway. When we arrived the hotel was horrible. It was extremely dirty and the rooms were extremely smaller than advertised.