Ratings based on 139 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
2.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby Jake from Fort Myers, FL
Surprise Huge ApartmentPosted Apr 7, 2014
Cons: More Paper products should be provided other than that amazing.
Location: It is near downtown Miami a 20 minute walk great place to stay if you plan on visiting some clubs downtown. Not near south beach.
It was amazing. The lady in charge was very nice. pick up paper towels because they didn't provide any. I was pleased with how clean it was and it had a washing machine. Great View in a safe part of Miami. Used the hotel for Ultra Music Festival and it was only a 20 minute walk. Very Pleased
for Everyoneby A verified traveler from Jacksonville, Florida
Great Brickell locationPosted Mar 24, 2014
In town for a concert and had a great stay with access to many activities in the area as well as transportation.
by A verified traveler
Don't recommend at All !Posted Dec 12, 2013
Well, I've never had so much trouble in a Hotel. As a guest you expect ( Minimum ) a room service daily, however we didn't have any during the weekend Sat and Sun. I called the Customer service and several times and the operator was able to only provide: " Your message will be sent to the proper person " What?? And finally on Monday I was able to get a hold of Sandra ( Secretary ) saying that they would be doing the room service. I really don't understand how a " Hotel " can be so awful with a guest and I want absolutely no one to have the experience that I had. To end this, I was charged USD 80.00 out of nowhere that I'm disputing now. Incredibly terrible !!!
for Shoppingby Margaret
WORST EXPERIENCE EVERPosted Dec 4, 2013 on Hotels.com
My stay was not pleaseant at all. When I arrived there was no one in the frontdesk or the office, although the hours were from 11 am to 5 pm on Saturdays. I had to come back 3 times and only at 4pm I could find someone there. After I checked in, I went to the apartment which was nothing like the photos in the site and to make it worse it was dirty, the sofas were with footprints on it. So I went back to the frontdesk and told the attendent I didnt want to stay because of the conditions of the apartment. She told me I could check out, but it was non refundable. I was really upset about it, because I was deceived. I stayed for 3 days, and nobody came to clean the apartmente during those days. I was so disgusted at the end that I checked in another hotel after the second night. STAY AWAY FROM THIS PLACE!
by A verified traveler
There is no such thing as bad publicityPosted Sep 8, 2013
When I arrive, the front desk person did not know of my existence as a tenant, they left me the keys without the device to take the elevator, they never changed the sheets and towels and when I went to complain they said they had staffing problems
for Everyoneby Melissa from PR
spacious and cleanPosted Sep 6, 2013
Pros: clean and big
Location: close to good hang out bars. and beaches
awesome I will recommend. /very spacious room. We the best view
for Business Travelersby A verified traveler
Posted Apr 26, 2013 on Hotels.com
The studio could have been cleaner, but it definitely provided a home feeling. Better than staying at a hotel (for long or extended stays).
Not a good placePosted Apr 2, 2013
This place is simply not good for business and family travelers, no body is at the property and you are on your own. If lights arent working no one will be there to fix it and so on.
for Getaway With Friendsby A verified traveler
Posted Mar 7, 2013 on Hotels.com
for Getaway With Friendsby Deborah
Posted Mar 5, 2013 on Hotels.com
when I get there I loved everything about the brickell bay. I loved the location, and my privacy!!