Ratings based on 1,028 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
70% of guests recommend
2.9 Room cleanliness
2.8 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from baltimore

Need a lot of help

Posted Jun 29, 2015
Pool areas under construction ... More bilingual staff all over ... Need updates ...need to explain to things about the extra fees and how to get the seat on the beach because they tried to charge me when I went to the beach to get umbrella and chairs . Ned to upgrade rooms for more guest also
2 out of 5
by A verified traveler

Posted Jun 27, 2015
Pros: that it is on the beach
Cons: everything, service, customer satisfaction
Location: lots of things
it is not what it seems to be on internet, it shows more then what it has to offer, gym, sauna, ect
2 out of 5
by A verified traveler

Posted Jun 27, 2015
Cons: Dirty restroom, old needs paint remodeling a lot of work
Horrible roomed next to a utility closet, hidden fees for a pool they called a resort, stopped up sink, we recieved big towels but no face towels everday just not good at all. Parking across the street
3 out of 5
by A verified traveler from Oakland,Ca

The stay was was ok.

Posted Jun 23, 2015
This Hotel needs updating. The room doors are really loud. Jacuzzi and outside bar not available for use. Two elevators we're not in service for a while during my stay. The usb port station broken and not enough wall outlets available. This hotels website was misleading and disappointing.
2 out of 5
by A verified traveler from m

never go back again

Posted Jun 23, 2015
None of the staff spoke good English so when I was asking for things no one understood me. Very annoying. The room was still dirty and one of the mornings the maids took the bathroom towels and never replaced them, took over 2 hours to get new towels.
3 out of 5
Recommended
for Everyone
by A verified traveler from N

Close to the beach

Posted Jun 22, 2015
It was nice for the most part, check in should be earlier instead of 4, but the rooms were clean
2 out of 5
by A verified traveler from syracuse, new york

Disappointed

Posted Jun 22, 2015
Pros: Lobby, pool, ocean, staff
Cons: clean the bathrooms, everything in the bathroom was disgusting
Location: location was great, on the beach. The pool was fantastic.
The hotel lobby and grounds were beautiful. Our room was not loso much. The bathroom was disgusting. We took into consideration that the the hotel was old but there are things that could be done, clean, new toilet seat, fresh paint would have been nice. I loved the staff, I hope the hotel appreciates them.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Helpful Staff

Posted Jun 20, 2015
Pros: The location to the beach and it was so beautiful.
Chris at the front desk was really helpful and he was much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Love the view

Posted Jun 20, 2015
I wish I would have stayed there again after our cruise instead of the resort we ended up at. I was pleased with the resort even though you could tell it was going under some renovations, staff was very helpful and I will recommend it to friends and family.
3 out of 5
by A verified traveler from g

Unfriendly staff

Posted Jun 20, 2015
The hotel is not bad, what really made my experience bad was the rude staff.