Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Anniversary

Posted Oct 25, 2014 on Hotels.com
Gift for my parents anniversary. Staff was wonderful. They want to stay here every year from now on. I am grateful they had such an amazing time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2014
The room at this hotel was very comfortable and relaxing. The only problem is that this hotel is very expensive their were some hidden fees which was disappointing. Food at the hotel is on the pricey side its best if you leave for lunch and dinner than eating there.
3 out of 5
Recommended
for Couples
by Amandafrom Calgary, Alberta

Honeymoon Experience

Posted Oct 23, 2014 on Hotels.com
We decided to try this hotel out for our honeymoon. The room was spacious, but definitely older. The floor was scratched up (likely from pets staying there), the toilet didn't run properly, the sink faucet wouldn't turn easily, and the ceiling fan looked like it was going to fall off of the roof when we turned it on. Breakfast was also $60 for two people- an eggs benedict, salmon bagel, coffee and tea. They added a mandatory 20% 'service charge' to the meal, and then provided a tip line. However, the view on the balcony was nice, and was nice that they had free wifi. The valet person was also super nice and very helpful.
3 out of 5
Recommended
by A verified traveler

Beautiful Hotel in Need of Renovation

Posted Oct 20, 2014 on Hotels.com
The hotel boasts a spectacular view and a great location however, it is in need of an update as the hotel is showing its age.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Beautiful property on an island in Biscayne Bay. The room was great with patio and a pathway to the private beach (we were on the ground floor). We were late getting in and had dinner at the bar. Food was delicious. Minor criticism: When it came time to check out, the front desk, bell station, and valet parking phones were all busy, and we had to schlep our bags out to the lobby ourselves. Otherwise outstanding stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Affordable & Scenic

Posted Oct 4, 2014
Beautiful setting on island in Biscayne Bay. Pleasant & helpful staff. Very affordable. Felt like was at exclusive location for very reasonable rate. Was comped breakfast for hotel room card snafu (sent us to wrong room). Service & breakfast very good, with beautiful view of bay. Hope to return!
1 out of 5
Recommended
for Business Travelers
by Lornefrom NH

No Range Rover no service!

Posted Sep 28, 2014 on Hotels.com
We pulled in in a Nissan Altima obviously we must be poor WRONGO ! The valet was ice cold to us. The hotel was fine the rooms were fine BUT. The pool was closed at 6 pm. When we went to leave valet left our car in pouring rain and refused to bring it underneath covered area. This is a nice place but the valet left a bad taste in our mouths
2 out of 5
by A verified travelerfrom Brisbane Australia

Overrated

Posted Sep 27, 2014
Lobby and restaurant 4 star however rooms 3 star. Need updating paint peeling. Outdoor furniture shabby. No room fridge to store drinks. If you need one hire price is $25 per night.Bedding uncomfortable and bathroom small. Very expensive valet parking at $24 per night. Better to pay extra and stay at Miami beach
5 out of 5
Recommended
by Karen Millsfrom Windermere, FL

Posted Sep 26, 2014 on Hotels.com
Great place! The suite was very nice, extremely comfortable and had beautiful views. It was also very private and quiet. We enjoyed dining in the hotel restaurant a few times during Miami Spice and it was excellent! Highly recommended for a relaxing getaway in a quieter part of Miami.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
The staff was wonderful. The room was wonderful, great view. It would be nice if the balconies had ceiling fans, as they once did. It's a really special place. I hope to return to it in the future.