Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Brisbane Australia

Overrated

Posted Sep 27, 2014
Lobby and restaurant 4 star however rooms 3 star. Need updating paint peeling. Outdoor furniture shabby. No room fridge to store drinks. If you need one hire price is $25 per night.Bedding uncomfortable and bathroom small. Very expensive valet parking at $24 per night. Better to pay extra and stay at Miami beach
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
The staff was wonderful. The room was wonderful, great view. It would be nice if the balconies had ceiling fans, as they once did. It's a really special place. I hope to return to it in the future.
3 out of 5
by A verified traveler

A Poor Choice.

Posted Sep 9, 2014
Pros: Check-in and check-out was easy.
Cons: See above notes
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami.

Could be better

Posted Sep 8, 2014
The A/C on the room was too hot. We put the temperature at 65 and it was marking 76. Too hot. Beside that the room was really nice, some of the staff not very polite. The pool was full of leaves. I think the hotel has potential but need to improve for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Would have liked more dining variety in foods and hours
5 out of 5
Recommended
for Families
by A verified traveler from Maryland & Europe

Island Hotel in the "middle" of Miami

Posted Sep 7, 2014
Pros: Location, pristine premises.
Cons: The bell boys where very aggressive and tip demanding, regardless if they did help or not. The rest of the personnel was perfect!
Nice rooms, perfect location, excellent food and personnel . Door personnel can ruin your day, just ignore them and see the beautifulness of this perfect place. Cris
3 out of 5
Recommended
for Everyone
by A verified traveler from Cayman

Nice Location and View But Old Amenities

Posted Sep 5, 2014
Pros: View of the room and size of the room
Cons: Redo the floor and scrub the corridors clean.
Location: Great for resting. Make sure you rent a car as taxi costs are high.
Room is various spacious but the furnishings are really worn out. Please replace the sofas, the cushions and redo the floor in the room - can match what you have in the bathroom and all will be great. Calls to the reception went unanswered for long periods but service was always excellent whenever you finally reached the responsible persons. Corridors and elevator really dirty looking - please have a proper floor scrub of the floors especially outside the elevator on fourth floor and outside on the ground floor path.
5 out of 5
Recommended
for Everyone
by A verified traveler

Do visit!

Posted Sep 5, 2014
Staff was wonderful! Hotel staff very helpful even at 2am :)
2 out of 5
by A verified traveler from Washinton, DC

Posted Sep 2, 2014
The staff was good but the rooms are old and not well kept. It was ants in the room, food was left outside the door from morning breakfast until the next day. the veiw was great but they need to upgrade or remodel the place
3 out of 5
Recommended
for Everyone
by A verified traveler from Tunisia

Quite and nice hotel

Posted Aug 24, 2014