Ratings based on 1,020 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service

Posted Mar 29, 2015
Great Service, I arrived 6h before check in time and there was no problem with checking in without an extra charge.
3 out of 5
by A verified traveler

faulse alarm

Posted Mar 25, 2015
faulse Fire alarm in the middle of the night No excuse no sorry nothing we evacuated the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom westfield, ma

The location is perfect.

Posted Mar 25, 2015
Staff was wonderful. Location couldn't have been better. Can't wait to go back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, Ohio

Amazing rooftop pool

Posted Mar 25, 2015
Went down for a quick girls weekend. The hotel has an awesome location across from the beach, restaurants, shopping, and nightlife. The staff was so friendly and accommodating, willing to help you with whatever you needed. The room was nice and spacious- perfect for a casual four-day trip. Our favorite parts was the rooftop pool!!! Bar staff is amazing, drinks and food are delicious. And the view and the breeze are awesome! I will be returning again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
The hotel was great. The staff warm and helpful. Whatever you needed they were able to help. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Posted Mar 24, 2015
Stayed March 2015. Great hotel, very clean, great staff (David, John) and everyone else. Great location, less noise from the Yahoo college kids!!! Going back but not college break time!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Great location, amazing customer service

Posted Mar 24, 2015
Pros: Excellent customer service, great outdoor pool, bars and restaurant
Perfect location on South Beach and the best hotel staff. The customer service was really amazing, especially during busy season. My room was upgraded due to a long wait to secure a room. Everyone was friendly and hospitable. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo, NY

Nice hotel, friendly staff, close to the action

Posted Mar 23, 2015
Pros: location, cleanliness, nice room with amenities. I liked the free umbrella/towel/chair deal for the beach. Parking was cheap and nearby.
Very nice, helpful staff, good parking and free chair/umbrella/towel deal for the beach. I would go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Great location, one block from everything.

Posted Mar 23, 2015
Pros: Always superb service, although valet parking now takes up to 30 minutes for retrieval compard to 10 minutes in the past. It could be that Spring Bre
Cons: I've never found anything lacking or wanting.
Location: Beach, Happy Hours, occasionally provocative entertainment and pretty good shopping (Banana Republic, Victoria's Secret and Armani Exchange)
One block from Ocean Drive. Walking distance from the beach, bars, restaurants and entertainment. But also just far enough away from the noise of Ocean Drive. Stay in the main hotel, don't accept an "upgrade" to the "other building" as that puts you back into the noise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Great winter mid week getaway

Posted Mar 21, 2015
Perfect location, walking distance to all the great shopping, bars and clubs yet not a zoo-like atmosphere. Surprised that our room was quiet for spring break week and we slept like babies. Elevator is a bit slow but that is part of an older boutique hotel. We took stairs all the time to work off all that we ate and drank. Would definitely return!