Ratings based on 727 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Caribbean
Good hotel. Great LocationPosted Nov 18, 2014
Pros: The staff and service were excellent. The location was good.
Cons: Noise levels form the room above mine. Footsteps heard constantly.
Location: Great location. Beach, restaurant, shopping
Great hotel. Friendly, warm staff. Great location; close to the beach
for Everyoneby A verified traveler
The HotelPosted Nov 17, 2014
EVERYTHING WAS GREAT!! amazing staff!!! perfect location... just beautiful!
for Everyoneby A verified traveler
THE HOTELPosted Nov 17, 2014
AWESOME HOTEL! Perfect location, AMAZING STAFF! No complaints at all!! WOULD HIGHLY RECOMMEND TO EVERYONE!!!!
for Everyoneby A verified travelerfrom New York
Great Hotel, close to beachPosted Nov 16, 2014
Pros: The staff were awesome!! The Hotel location was also very convenient for everything in South Beach
Cons: While our room was great,there was an intermittent droning sound, which may either have been the aircon or the lift. (earplugs were provided in room)
Location: Location(opposite the beach) was great for all the bars and restaurants along Ocean Drive.Most places an easy walk or short taxi drive away.
The Hotel is actually made up of 2 buildings, one in Collins Ave (main hotel with roof pool) and the other behind it on Ocean drive (right opposite the beach). We had a suite in the Ocean Drive part.. the Hotel and room was very clean and everything was to a good standard and very comfortable, the room was actually quite large and EXACTLY as was shown in the picture when booking. I've also never come across such helpful and friendly staff anywhere in my travels, they went out of their way to assist with any request, or provide good recommendations. which made our stay more enjoyable! If I was going back to the area, I would definitely stay here again!!
by A verified travelerfrom uk
Short stay onlyPosted Nov 16, 2014
Pros: Friendly staff
Cons: Very noisy cleaning staff early in the morning. Room was late being cleaned on both days
Location: Good for beach and shopping
Room 324 was close to a noisy ice making machine. I got little sleep. The one lift in the hotel was slow and I used the stairs instead. The staff were very good.
for Everyoneby A verified travelerfrom glasgow
what a findPosted Nov 5, 2014
Fantastic hotel, fantastic location, fantastic staff, especially David and Mila. Cannot rate this hotel highly enough.
for Couplesby A verified traveler
Great location, cute hotelPosted Nov 2, 2014
Super staff, great rooftop, well located. A good deal if u want to stay in south beach!
for Everyoneby A verified travelerfrom Cincinnati
Nice hotel, great location, very friendly staff.Posted Oct 28, 2014
Of the many choices of hotels, I'm glad we chose this one.
for Everyoneby A verified travelerfrom Israel
Very recommended, our stay was VERY pleasant!Posted Oct 20, 2014
Cons: I wish there were balconies / better view from the rooms
Location: Location is perfect, near everything
Staff were amaizing, experiance was pleasant. I could name everyone but John, who recomend where to go and what to see was special!!
for Everyoneby A verified travelerfrom Baltimore
The hotel was great!Posted Oct 19, 2014
Pros: location, staff, pool
The hotel is located near the beach and lots of restaurants and bars and shops. The roof top pool is wonderful with plenty of lounges and cabanas and curtains to give you and your group privacy if needed. The bar is an added attraction on the roof with a full menu of cocktails and light food fare.The barmaid, Melania was wonderful and provided directions to nearby places of interest and made some dynamite refreshments!The staff was friendly and very helpful with any requests. I am looking forward to our next stay