Ratings based on 986 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

Lovely art deco hotel

Posted Mar 1, 2015
Pros: roof deck. lobby, outside front seating area were beautiful.
Cons: Elevator was slow and jumpy.
Location: Great location one block from ocean and surrounded by shops and restaurants.
Wonderful helpful staff. Great roof deck with pool, cabanas and view. Super location. Unfortunately, our room overlooked an alley and was somewhat noisy but the room was very nice otherwise.
2 out of 5
by A verified travelerfrom New York City

Outdated and Overpriced - a 3 star hotel at best

Posted Feb 25, 2015
Pros: Good location
Cons: Everything
Very disappointing experience in every way. We arrived to a room to find it was directly over the lobby where music was pounding so loudly it shook our floor. We then got put into a room with entirely frosted windows that only opened 4 inches on the ground floor next to the loading dock where we were woken up every morning at 6:30am to the sound of garbage trucks. The staff did little to help and only offered a free continental breakfast of a cold and tasteless bagel or muffin. The decor is beyond dated and tacky, the elevator often took over 5 minutes to arrive (there is only one). The rooftop pool is a nice spot, but you can visit free of charge even if you're not staying at the hotel. The entire rooftop was served by only one staff member which made the service incredibly slow--that continental breakfast took over 40 minutes to arrive most mornings.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Posted Feb 24, 2015
Had a great stay here. Perfect location. Staff are friendly. Rooftop pool is great. Rooms are clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires, Argentina,

Beautiful art deco hotel,

Posted Feb 21, 2015
Pros: The patio, the cleaniness
Cons: nothing
Location: Amazing location, near everything
The Hotel staff: 10 plus points The staff will make you feel at home as soon you get in the front desk!!! Thank you guys for all your kindnes, and help!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Excellent location, great staff

Posted Feb 20, 2015
Any hotel in the art deco district is somewhat limited in its overall facilities, but The Hotel has a nice rooftop pool and deck overlooking the water, a decent workout room, and nice bars. The staff is first class, and truly friendly and helpful. We stayed in a suite, which was roomy, although the jacuzzi is just a bathtub with jets. Elevator is a little slow, too. Complementary Spire cocktail helps get your stay of to a great start. Overall a great hotel. Would definitely consider staying there again.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Connecticut

OK hotel with high points and low points

Posted Feb 20, 2015
Pros: Pool; staff; location. Also really liked the fact that, as a guest, you get complimentary beach chair (chaise) and towel at beach.
Cons: Freshen the rooms
Location: South Beach: great beach; cool vibe; many restaurants/bars
Staff is wonderful, but the rooms are very small and in desperate need of freshening. Rooftop pool & bar is great, and proximity to beach and Ocean Drive is fantastic. Our room had a fresh, still-wet stain on the carpet in the middle of the room. Room was also very cramped and didn't smell great. Bed was fine; shower was nice; and rooftop pool w/ bar is great. Staff was fantastic -- very helpful and very friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Posted Feb 20, 2015
Pros: The bed was really comfortable. The gym was nice with a treadmill, bike and free weights.
Cons: Our bathroom did not have an exhaust fan so it was really fogged up after showers.
Location: The location is great because it is just a block from Ocean Drive and the beach, and within walking distance to great restaurants, shopping and more.
This hotel is in a great location, has an attentive staff and is generally a good choice for hotel in South Beach. We stayed for four nights and enjoyed the roof top pool area on days when the beach was too windy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Such a cute, quaint little hotel. Loved that it is smaller, the staff was attentive, cocktails and food were great! Close to everything you need :)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Wonderful 1st experience...

Posted Feb 16, 2015
Cons: The only negative, our neighbors on 3rd floor, above us from 2nd floor -were early risers and did a lot of walking around in their room in the morning
Location: Beach, Eat, Drink, shop
Nothing beats this location you are in the middle of the all the action on South Beach but far enough being on Collins Ave to have peace and quiet. The location was walking distance to all of the restaurants we had chosen for dinner which was nice to walk rather than cabbing it. The Hotel staff were all super friendly, professional and polite. I thought the hotel was kept very, clean especially the rooms, I didn't know this boutique hotel has a "turn down" service so that was a nice little surprise. There is a nice little gym upstairs on the pool floor, the view from the pool has a nice (but small) ocean view. There is also a cute garden area on the ground floor with tables and chairs just to have a cup of coffee or read the paper. I would definitely recommend and return again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Super friendly staff

Posted Feb 13, 2015
Convenient location, close to the beach as well as being in between Collins ave and Ocean. The friendliest hotel staff I have ever come across. I love that they provide chairs on the beach at no extra charge. Rooms could use a little updating, but they are clean and comfortable. Love the little extras like the Keurig machine in the room. Cocktails at the pool are great. Have breakfast at News Cafe downstairs. Would definitely stay here again, good value.