Ratings based on 1,084 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted May 25, 2015
The rooms are too little, too much expensive for the structure of the hotel and for the services provided.
5 out of 5
Recommended
for Couples
by A verified traveler

great location, excellent staff

Posted May 21, 2015
Pros: comfort, location, staff
Cons: it is loud.. but all hotels on ocean drive would be
Location: it is in the heart of all the action... lounges, clubs, restaurants, beach....
we loved our hotel and the staff was exceptional. we requested an upgrade and they went out of their way to get us the room with balcony which at first was only available for two of our three nights- and we ended up getting to keep it for the whole stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Quebec, Canada

Nice hotel, close to the sea and some shops

Posted May 17, 2015
Friendly staff, free drink upon arrival, clean room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Fantastic hospitality and service

Posted May 14, 2015
The staff at The Hotel of South Beach were so helpful and staying here was the highlight of our honeymoon! Concierge were very knowledgeable, reception staff accommodated for all of our requirements and everyone was happy.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted May 12, 2015
Good location, close to the beach, restaurants and to several shops. Very friendly staff. Room a bit too small and no view. Very unpleasant that you can hear every footstep by guests of the room above (we were staying on the second floor).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Posted May 6, 2015
Great location excellent staff. The only cons was $150 hold they but on your card when you check in. The elevator was out. Other than that it was a great stay
3 out of 5
by A verified traveler

Not worth the money.

Posted May 4, 2015
The first room we got had a roach in the bathroom within 5 minutes of us being there. Then, they upgraded us to a suite, which was nice, however, the room looked outdated and old. The room service barely spoke English.
5 out of 5
Recommended
for Everyone
by A verified traveler

a must stay

Posted May 4, 2015
Pros: small, quaint, and perfect service
Cons: elevator
Location: right in the heart of south beach, walking distance to everything.
2nd visit here, it is always clean, comfortable and has excellent personal customer service! We will return!
5 out of 5
Recommended
for Everyone
by A verified traveler

all the staff went out of their way to be helpful

Posted May 3, 2015
from valet, to check in to our daily concierge tips - the staff went out of their way to be accommodating, helpful and with great tips! Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Amazing hotel close to the beach and restaurants.

Posted May 3, 2015
Helpful. friendly staff. Clean rooms. I had a great time staying here. I will be coming back.