Ratings based on 352 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
beach access, very prompt to help guest.Posted Oct 15, 2014
Cons: daily charges
Location: my husband and I were there just to relax.
I been to other hotel on south beach but not as nice and clean courteous as royal palm. I recommend this hotel to anyone that wil visit south beach.
by A verified traveler from Sao Paulo
Best solution for SoBePosted Oct 9, 2014
Extremely engaged staff serving you anywhere at the hotel! Reception, Lobby Bar, Concierge and Pool! they are all great! Extraordinary location walking distance to Lincoln Road and soberb cost benefit! I don't stay anywhere else in Miami Beach!
by A verified traveler from Saint Louis, MO
Bad Price-Performance RatioPosted Oct 5, 2014
Pros: The staff was really helpful and understanding. They strive to make the customer experience a really good one.
Cons: The cleanliness. Our first room was equipped with dirty towels and many hairs were spread in the restroom as well as the main room.
Location: The hotel is located really central in Miami Beach. Many good restaurants and shops nearby.
The hotel is located pretty central in Miami Beach and easy to reach by car. But be aware of the far too high valet parking ($39 a night compared to public parking near the hotel for $20 for 24 hours). The service at the front desk is solid and friendly. But our first room was a mess. Dirty towels and hairs everywhere, even in the restroom lights besides the mirror!!! So we changed the room and the change was conducted by the friendly staff at the front desk without any complications. The second room was much cleaner because of the really good cleaning staff on the 17th floor! But all half ocean view rooms are noisy due to a disturbingly loud hvac fan on the roof of the adjacent building. The pool is much too warm and no refreshment. The food of the attached restaurant can only be described as average. The pool and beach staff was as friendly and helpful as the reception staff. But it is a parody that you have to pay a service fee just for the towels and chairs at the pool/beach and the beach/pool/fitness room access. Not to forget the bad working wifi! You pay extra $21 a day no matter if you use any of the amenities. And the highlight are additional $19 just for an umbrella for your beach chairs. To avoid frustrated guests the hotel should include all those fees in its room rates or leave the guests a choice to use any of the amenities. Since I lived in Germany in former times I can assure that such a hotel experience would never work in Europe for such a rate!
for Everyoneby A verified traveler from Dundee
Stylish arty hotel stone's throw from the beach.Posted Oct 4, 2014
Pros: Super stylish yet relaxed . Beautiful interiors, friendly helpful staff. Large comfortable rooms.
Cons: More hooks to hang stuff in bathroom. Drying rack to use to dry swim wear. Hotel daily tax for amenities was bit disappointing.
Location: Fantastic location- right on Collins avenue- close but not too close to craziness of ocean drive. 2 blocks from Lincoln drive outdoor shopping mall.
Fantastic hotel- big rooms, artistic touches in all interiors from textiles, furniture, lifts. Beautiful pool area, private yet right on the beach.
for Everyoneby A verified traveler from new york
Great hotel right on the south beachPosted Sep 30, 2014
Its a modern boutique hotel. The room was big and comfy. We also had a massage in the renew spa which was amazing! The hotel located on the beach and also really close to many restaurants, bars and shops.
for Everyoneby A verified traveler from Louisville, KY
Lovely hotel in a perfect beachfront location.Posted Sep 30, 2014
Pros: The service & location.
Cons: Nothing comes to mind!
Location: Hotel is on the beach - you are close to everything you need. Location is perfect!
Service was wonderful from start to finish. The staff here is very friendly & accommodating. The location is fantastic - on the beach & easy access to both Ocean Drive & Lincoln Drive so its an easy walk to great dining, shopping, clubs & people watching. The hotel is very nice & rooms are clean, comfortable & had all the basics.
for Everyoneby A verified traveler from Baltimore
Great staff, great amenities, and great location.Posted Sep 30, 2014
Pros: Staff, hotel location, bikes, skateboard, beach access.
Very friendly and helpful staff. Great amenities such as free bikes and skateboards, waters and apples at beach, flavored ice water in lobby and around hotel, etc. Room is functional, comfortable, and clean. Close to beach and nightlife, but quiet enough to turn in early.
for Everyoneby A verified traveler from Staten island, New York
AmazingPosted Sep 30, 2014
From the moment we arrived we were treated excellent. The front desk staff was very friendly and catered to every need. It was my husbands birthday which they gave us extra perks. Not only was the hotel very clean so was the pool and the on-site lounges and restaurant. The hotel is artistically decorated from top to bottom, literally. Very tastefully done. As for the rest of the staff, Excellent. Friendly, they all went out of their way to accommodate. You definitely feel good about your choice of picking this hotel. Oh did I mention that this hotel is located on the beach and pet friendly. Yes they catered to my dog. Upon our arrival my Missygirl received a doggy care package. She loved the treats and her daily walk on lengthy path behind the hotel along the beach. We definitely will return. Simply fantastic.
for Everyoneby A verified traveler from san antinio tx
The room had a great view over all.Posted Sep 21, 2014
Pros: How lay back it is.
Cons: The menus not enough items to choose from.
Location: location was outstanding, restaurant, nightlife and shopping very convenient.
We had an easy check in, bellman who help us at check in was very helpfull. I loved how lay back the atmosphere was over all. thank you “Yah’ll"
for Couplesby A verified traveler
Nice hotel close to the beach and to Ocean drivePosted Sep 21, 2014
Pros: Location! Beach. Swiming pool teritory
Location: Location is perfect! Close both to beach and to Ocean drive!
It was first visit to Miami. We were satisfied with hotel, will advise to friends. But..you should pay during check out 21$per day for beach.