Ratings based on 919 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location but...

Posted Apr 6, 2015
Hotel needs to invest in new towels and fabric softener! Towels are dingy and hard. For the price of their rooms, they can afford it!
1 out of 5
by A verified traveler

Posted Apr 2, 2015
Put us in a storage closet across from the kitchen... Then proceeded to say we "damaged" a room that wasn't even clean in the first place. The "damage" was makeup we wiped on their towels and we got charged for it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great price

Posted Apr 1, 2015
Hotel is decent but needs some love, staff was friendly, location was great, free breakfast was great!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 13, 2015
Pros: Location
Cons: Breakfast
Location: Beach, bus tour.
Great location, breakfast disappointing, glad we didn't stop at sister hotel as it is not worth walking for. Room clean and shower nice and powerful, staff helpful. Hop on/off bus tour got one for free at reception
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Reasonable Rates and close to the beach and restau

Posted Mar 4, 2015
Location: The location of this hotel to the boardwalk to get to the beach was perfect!
Pleasant Experience, friendly staff. Room was nice, clean and roomy. The bar and restaurant staff was also very nice and food was very good! Loved sitting on the porch every morning enjoying the free continental breakfast....which was very good with adequate choices! .....including very good coffee and juice. We also enjoyed lunch their which was excellent!
Comment from Hotel Management
Mar 13, 2015 by Alex, Hotel Management
Greetings from The Penguin, I'm glad to hear that you had such a pleasant experience at the Penguin! We really appreciate the opportunity given to serve you and we hope to see you back really soon. Thanks again, The Penguin Staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Could use some renovation , Hotel staff pretty friendly and yes you have to pay for parking, 25 dollars every time you need your car plus tips or another option you have a parking lot 2 blocks away and you still have to pay 25 a day. overall i would stay again yes.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom peoria

right across street from beach

Posted Feb 22, 2015
this is an old hotel. The rooms are small and the real estate is expensive. It is a pretty good value for a perfect location. It is clean and the staff is very good. If you want swanky and expensive, the Betsy is three doors down and three time the price. If you want location and convenience at a reasonable price, stay at the Penguin.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Excellent location close to the beach

Posted Feb 16, 2015
Excellent location close to the beach, good quality breakfast and drinks included. For an amazing treat, book room 401 with a rooftop patio where you can lounge shielded from wind while overlooking the ocean. Recommend this deco charmer with modern conveniences!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, Canada

Get back before the night clerk comes on !

Posted Feb 12, 2015
Pros: I love the location ..and the room was nice and bright and big
Location: This is close to everything you want to do in South Beach
The hotel it'self was great ... but when I lost my room key and got home before my room-mate, the front desk clerk gave him a key that didn't work ..and when he went back down .. he was told "to bad" .. maybe your room-mate doesn't want you in there .. and was told to knock on the door to be let in. ,..I don't wake up easily and another guest at the hotel came out to see what the banging was about ..my room-mate was eventually let in ..Not a great experience for my friend. The room was very nice ..and the breakfast that came with our room was great
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Bonne situation et très confortable

Posted Feb 9, 2015
Pros: l'emplacement, le petit déjeuner, les serviettes de plage.
Idéalement situé, chambre avec vue sur l'océan très agréable et pas bruyante.