Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin, Ireland

Great staff and location

Posted Dec 29, 2014
I found the staff at the Raleigh to all be extremely friendly and professional and helpful at all times. It is are to be happy with everyone you deal with in a hotel! The hotel itself is a lovely mix of the old and the new and is in a superb location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle, WA

Best pool, but some things to improve on

Posted Nov 25, 2014
I love the Raleigh. I have come here a couple times now. But there are something's to improve on. The bellmen and pool staff were great. Always attentive and helpful. The front desk and coffee shop, not so much. Love the lobby and hotel design but the bathrooms in the rooms are pretty terrible. Leaking showers, etc. The girls serving you your $8 coffee in the morning have more interest in complaining about their job and coworkers than paying attention to the customers. It was like this every morning. We had an unfortunate incident that happened to us too. We got got penalized $75 for loosing a key to our room. I will take responsibility for this but the way the front desk staff handled it was pretty bad. I went out for a run in the morning and turned my key in at the front desk per their suggested policy. I didn't pick it up again when I returned as I knew my husband was in the room. We turned in the other key at check in but then they didn't have the key I thought I originally turned in at the front desk. They refused to check the cubby holes to see if they had misplaced it and were pretty much rude about the whole situation. So next time I will keep my key on me even though it isn't advised. All in all, I will stay there again and would recommend it to others with a disclaimer that the staff attitude could be improved upon. It really is a great hotel with an awesome design and a fantastic pool. But this trip did leave a bad taste in my mouth.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Düsseldorf

Hotel mit charme und perfektem service. Toplage

Posted Nov 24, 2014
Nach wie vor ein sehr privates, nettes Hotel. Einzigartige Poolanlage
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 20, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Richardfrom Miami Beach

Great Hotel

Posted Nov 18, 2014 on Hotels.com
Loved the hotel. The pool was quiet unlike some of the other ones in the area. Good for couples and romantic stays.
5 out of 5
Recommended
for Couples
by Michael

This traveler left a rating score only Posted Nov 15, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edgewater, NJ

Beautiful Art Deco gem

Posted Nov 13, 2014
This was our 2nd stay at the Raleigh. We loved dining at the American and enjoyed the Martini Bar. Wonderful staff! Especially Serc (not sure of the spelling) at the Martini Bar from 6-10. Very sociable guy and remembered us from our previous stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Hotel in the quiet part of South Beach

Posted Nov 7, 2014
Wish we could have stayed longer. We did enjoy a great dinner on the outside terrace and had a comfortable bed
4 out of 5
Recommended
for Everyone
by A verified traveler

Ótima localização, caro para o que oferece.

Posted Nov 6, 2014
A maior atração do hotel é, sem dúvidas, a piscina e o jardim que têm saída para a praia. Paisagismo lindíssimo! À noite a iluminação da puscina/jardim é um espetáculo. O lobby também é bonito e o restaurante tem comida boa. Os quartos são pequenos e os banheiros também. O check-in é às 15h e o check-out às 11h, mas eles toleram até o meio dia. O serviço é padrão Miami, ou seja, apenas razoável, sem muita gentileza e sem muito compromisso.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

#MiamiBaby

Posted Nov 5, 2014 on Hotels.com
Fantastic and Fun!