Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle, WA

Best pool, but some things to improve on

Posted Nov 25, 2014
I love the Raleigh. I have come here a couple times now. But there are something's to improve on. The bellmen and pool staff were great. Always attentive and helpful. The front desk and coffee shop, not so much. Love the lobby and hotel design but the bathrooms in the rooms are pretty terrible. Leaking showers, etc. The girls serving you your $8 coffee in the morning have more interest in complaining about their job and coworkers than paying attention to the customers. It was like this every morning. We had an unfortunate incident that happened to us too. We got got penalized $75 for loosing a key to our room. I will take responsibility for this but the way the front desk staff handled it was pretty bad. I went out for a run in the morning and turned my key in at the front desk per their suggested policy. I didn't pick it up again when I returned as I knew my husband was in the room. We turned in the other key at check in but then they didn't have the key I thought I originally turned in at the front desk. They refused to check the cubby holes to see if they had misplaced it and were pretty much rude about the whole situation. So next time I will keep my key on me even though it isn't advised. All in all, I will stay there again and would recommend it to others with a disclaimer that the staff attitude could be improved upon. It really is a great hotel with an awesome design and a fantastic pool. But this trip did leave a bad taste in my mouth.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom edgewater, NJ

Beautiful Art Deco gem

Posted Nov 13, 2014
This was our 2nd stay at the Raleigh. We loved dining at the American and enjoyed the Martini Bar. Wonderful staff! Especially Serc (not sure of the spelling) at the Martini Bar from 6-10. Very sociable guy and remembered us from our previous stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Hotel in the quiet part of South Beach

Posted Nov 7, 2014
Wish we could have stayed longer. We did enjoy a great dinner on the outside terrace and had a comfortable bed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, Delaware

Great beach & pool..AMAZING shower!!!!

Posted Oct 18, 2014
Only there for 1 night but what a fun time we had starting at the beach to the hotel pool to the fun Resturaunts and bars:)
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel, great staff

Posted Oct 17, 2014
Cons: The beach service wasn't as good as other hotels we've stayed at on Miami Beach but otherwise everything was great.
My wife and I stayed here for our anniversary and we had a great time despite the weather. We had reserved a King Terrace room but were upgraded to the penthouse floor where we had access to a large balcony overlooking the ocean. Our room also had a terrace facing the city. The staff was great from the receptionists to the bar staff at the pool. I would definitely come back to the Raleigh.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2014
everyone was lovely to us and we are glad we choose this hotel
3 out of 5
by A verified traveler

3 Star Hotel. Definitely not a 4 Star.

Posted Sep 15, 2014
As a 3 star hotel, the property isn't bad, but I am annoyed with Expedia for advertising this as a 4 star hotel, when it most certainly is not. The property needs updating and the hallways and elevators have seen better days. At over $250 a night, you are paying a lot for a 3 star hotel experience. The food at the hotel is also extremely expensive. There was one nice girl at the front desk, but overall, the attendants were rude and unhelpful. The hotel is close to the beach, but contrary to what was posted on Expedia, it DOES NOT have direct access. You have to walk to the very back of the property, exit the hotel, and then cross the street.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 15, 2014
Pros: Private. Not loud. Nice upscale crowd.
Cons: Food.
Location: Walking distance to all.
Great hotel for getting away. The pool is majestic. It quiet and not a party hotel. Is more for adults and people that want to spend a nice time in a great hotel with a great sense of ambiance .
4 out of 5
Recommended
for Couples
by A verified travelerfrom New York

Great location, mediocre room

Posted Sep 8, 2014
Pros: Location & pool
Cons: The rooms, the soundproofing, all the extra fees
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario

Miami in August

Posted Aug 27, 2014
Location: It was the perfect locale for me, everything you want is a short walk away, and plan on walking a LOT if you visit South Beach.
This hotel was excellent, everything was exactly what I expected it to be. The front desk staff were great, especially Elkin from Columbia, he took care of every thing I needed and gave me some great suggestions on where to eat, like Smith & Wollensky and Baires. It was really hot (humidex 110 ) so they were even passing out water bottles from the SLS. The pool was lovely, and the little coffee café at the front was lovely.