Ratings based on 592 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderfull

Posted Sep 22, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Best hotel for an engagement

Posted Sep 21, 2014
This hotel was extremely accomodating for my surprise engagement!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Posted Sep 20, 2014
Great hotel, close to the beach. Friendly, courteous and helpful staff. Although coffee was available in the lobby, it was put out too early and for only an hour. Otherwise, we had a great experience that was on par with other Ritz Carlton hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham AL

Posted Sep 19, 2014
The best part of the hotel was the staff. Extremely helpful and friendly. The location was ideal for South Beach. Large rooms with great views.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!!!

Posted Sep 16, 2014
Pros: How clean and friendly the staff was.
Location: Great area close to shops, restaurants and clubs/bars. Theirs always something to do around the hotel
Great hotel located in a great area if you want to go out and enjoy south beach. Staff does everything to make your stay the best! Their always their if you need anything. Would go back in a flash
3 out of 5
by A verified traveler

It doesn't look like a Ritz Carlton...

Posted Sep 9, 2014
Pros: Location is great
Cons: Hotel looks old , they charge extra for umbrellas on the beach, internet, etc...
Location: Great restaurants and shopping near by
Staff was good but hotel is old and outdated. Chair covers on the beach need to be replaced. It doesn't feel like a Ritz Carlton...
Comment from Hotel Management
Sep 17, 2014 by Kevin Kelly, Hotel Management
Good day, Thank you very much for very much for sharing with us your feedback. As you mentioned our hotel is ideally located; steps away from the beach, night life and numerous restaurants. Thank you also for your positive feedback regarding the service your received from our Ladies and Gentlemen. I am disappointed to hear that you felt the hotel was outdated. Please be assured that we are taking the necessary actions to continuously improve the look of our Hotel. We are currently working on upgrading the look of our pool for the comfort of our guests and other projects are also planned for the upcoming year. Once again, thank you for your valued feedback. We hope to have the pleasure of welcoming you back very soon. Sincerely, Kevin Kelly
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel close to the beach

Posted Sep 9, 2014
would definitely stay here again. very nice location as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Awesome hotel.

Posted Sep 8, 2014
Staff was friendly very professional and accommodating Wait time short, food top notch, pool spectacular. I will return and recommend to friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, nu

Nice hotel and staffs close to beach and main road

Posted Sep 5, 2014
Recommended with friends or a family. Nice view. Close to everything!
4 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Posted Sep 5, 2014
The Ritz-South Beach is a fantastic hotel for any visit occasion. The staff were terrific and accommodating.