Ratings based on 926 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Excelente ubicación, trato e instalaciones

Posted Jul 1, 2015
Muy buenas instalaciones, excelente servicio, la comida muy rica, y una ubicación inigualable
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jerssey

Beautiful hotel right on the beach

Posted Jun 30, 2015
Pros: Close to the beach with great views of the Atlantic.
Cons: everything was good.
Upon checking in I was upgraded without asking to a beach front room overlooking the pool. Service was excellent andf the accommodations were first rate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Classy hotel

Posted Jun 29, 2015
Pros: Comfy bed. Very nice inside.
Cons: Clean the showers. I shouldn't see mold.
Location: All kinds of stuff.
Staff was very nice. I noticed mold inside the shower. My recommendation is for the house cleaning staff to spray some clorox in there at least once a week. The bed was very comfortable. The hotel was quiet. Lots of families.
5 out of 5
Recommended
for Everyone
by A verified traveler from Conway,AR

Great trip !! They pampered us !! It was so fun !!

Posted Jun 28, 2015
We had a great Anniversary weekend !! The staff was incredible !! The poolside restaurant was great, and Edwardo was the best !! He pampered us while dining, and we didn't want to go anywhere else !! When we were at the pool, they treated us to ultimate comfort. When dining Edwardo and staff sent us complimentary dessert for our Anniversary that was almost to pretty to eat. When arriving at our room that night we had complimentary chocolate covered strawberries and a card from the staff for our Anniversary !! It was wonderful !! They also upgraded our room on arrival !! Great trip !! We will definitely be back ! We are ruined for anywhere else !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2015
The staff was amazing. Especially the beach staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from NAPLES

LOCATION LOCATION LOCATION

Posted Jun 25, 2015
Pros: The above statement just about covers it. The room itself (ocean front) provided an excellent view and balcony for sitting and relaxing.
Cons: the above construction situation which is temporary we assume.
Location: Everything is nearby (within a short walking distance)!
It is a wonderful hotel in the ideal location for south beach. Right on the water it is within a short walking distance to everything you go to south beach for! The staff and amenities were excellent! There was some construction going on that made accessibility a little limited but a very minor inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience

Posted Jun 4, 2015
Amazing staff, really wonderful experience! Great location. They treat you like royalty!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond

Mother/daughter escape to South Beach

Posted May 31, 2015
We had a wonderful experience with our stay in this hotel: wonderful staff, clean and comfortable rooms, Proximity to beach boardwalk and town were amazing as well. I will be definitely returning this time maybe with my husband.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york ny

Ritz is my favorite!

Posted May 30, 2015
I call myself a loyal ritz customer, only staying here when in miami. I love everything about it - location, ammeneties, stuff courtesy, rooms (lanai rooms are what sold me initially when U just opened Ur patio door and u r at the pool!) and style of ritz - very relaxing, classy I'd say, not crazy party place, lots of ppl usually that r staying here r foreign tourists. Love ritz from its front door to its last beach umbrella.
5 out of 5
Recommended
for Everyone
by A verified traveler

Attentive staff, convenient location

Posted May 27, 2015
Concierge, staff all very attentive and friendly. Beautiful property. Convenient location