The Ritz-Cartlon, Key Biscayne, Miami (Key Biscayne, United States of America)

Rooms & Rates

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Room type

Ocean View Room


		One king bed or two double beds with premium linens, goose-down or non-allergenic foam pillows. Renovated in 2008. Most have furnished balcony. View of the Atlantic Ocean. 420 square feet. Reading chair with ottoman. Desk and chair. Multi-line telephones. Plasma TV with MP3 port. Laptop-compatible safe, high-speed Internet access (surcharge). Marble bathroom with bathrobes, slippers, designer toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service.

Superior room


		One king bed or two double beds with premium linens, goose-down or non-allergenic foam pillows. Renovated in 2008. Most have furnished balcony. Sunset view over the resort. 420 square feet. Reading chair with ottoman. Desk and chair. Multi-line telephones. Plasma TV with MP3 port. Laptop-compatible safe, high-speed Internet access (surcharge). Marble bathroom with bathrobes, slippers, designer toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service.

Club Level Island View room


		One king bed or two double beds. Premium linens, goose down or non-allergenic foam pillows. Renovated in 2008. Floors 9–11. Most have furnished balcony. View of Biscayne Bay. 420 square feet. Reading chair with ottoman. Desk and chair. Multi-line telephones. Plasma TV with MP3 port. Laptop-compatible safe and high-speed Internet access (surcharge). Marble bathroom with bathrobes, slippers, designer toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service. Access to Club Lounge with dedicated concierge and five complimentary food-and-beverage presentations daily.

Ocean View Suite


One king bed with premium linens, goose-down and non-allergenic foam pillows. Renovated in 2008. Two furnished balconies. View of the Atlantic Ocean. 900 square feet. French doors between bedroom and living room. Reading chair with ottoman. Sofa and coffee table. Desk and chair. Two multi-line telephones. Two plasma TVs with MP3 ports. Laptop-compatible safe, high-speed Internet access (surcharge). Marble bathroom and half bath. Bathrobes, slippers, European toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service.

Ocean Front Room


		One king bed or two double beds with premium linens, goose-down or non-allergenic foam pillows. Renovated in 2008. Most have furnished balcony. View of the Atlantic Ocean. 420 square feet. Reading chair with ottoman. Desk and chair. Multi-line telephones. Plasma TV with MP3 port. Laptop-compatible safe, high-speed Internet access (surcharge). Marble bathroom with bathrobes, slippers, designer toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service.

Club Oceanview


		1 king2 doublePremium bedding. Desk. CD player. Flat-panel television with cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe. Minibar. Bath amenities include hair dryer and designer toiletries. Bathrobes. Air conditioning and ceiling fan.

Ocean Front Room


One king bed with premium linens, goose-down and non-allergenic foam pillows. Renovated in 2008. Two furnished balconies. View of the Atlantic Ocean. 900 square feet. French doors between bedroom and living room. Reading chair with ottoman. Sofa and coffee table. Desk and chair. Two multi-line telephones. Two plasma TVs with MP3 ports. Laptop-compatible safe, high-speed Internet access (surcharge). Marble bathroom and half bath. Bathrobes, slippers, European toiletries, lighted makeup/shaving mirror, hair dryer, and scale. Twice-daily housekeeping. Complimentary overnight shoeshine service.

Standard Room


		1 or 2 beds with premium linens, goose-down and non-allergenic foam pillows. Desk. High-speed Internet access (surcharge). Multi-line phone. Plasma TV. Marble bathroom and half bath. Bathrobes, slippers, European toiletries, lighted makeup/shaving mirror, hair dryer, and scale.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

This hotel has a smoke-free policy.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at 4 PM
Check-out time is Noon

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 32 per day
- Fee for high-speed Internet (wired) in business center: USD 8.75 per day (rates may vary)
- Fee for wireless Internet in public areas: USD 10.95 per day (rates may vary)
- Fee for in-room high-speed Internet (wired): USD 19.90 per day (rates may vary)
- Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
- Buffet breakfast fee: USD 35 per person (approximate amount)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Reconnect Package Promotion

Book a stay in a "Reconnect Package" rate category and receive the following at check-in:

Breakfast for 2 daily in Cioppino Restaurant

$30 Resort Credit per night

Guest must book the “Reconnect Package” rate category to qualify. Breakfast is for two persons per room daily; must be taken at Cioppino Restaurant only (does not include room service). Credit is per night and for use at on-site facilities. Unused credit will not be refunded and cannot be applied to room rate and tax.

Awards and Affiliations

The Ritz-Cartlon, Key Biscayne, Miami is listed in the 2006 Condé Nast Traveler Gold List of the world's best places to stay.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Accessible path of travel
Accessible bathroom
Roll-in shower
Handicapped parking

In-room accessibility
Accessibility equipment for the deaf
Braille or raised signage

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Property Amenities

The Ritz-Carlton, Key Biscayne is located on a private stretch of beach with water-sports equipment and cabanas for rent. The resort has two outdoor pools, one designed for families, and one for adults. A wellness center offers specialty exercise classes. The hotel has 11 tennis courts and a full selection of tennis lessons and programs for children and adults (surcharges for lessons and use of courts).

This Miami-area resort's ocean-view spa offers 60 treatments, many using local botanicals from South Florida and the Caribbean. Two of the spa's popular treatments are regionally inspired: the Key Lime Coconut Body Scrub and the Everglades Grass Body Wrap.

The award-winning Cioppino restaurant showcases the flavors of Tuscany and includes a romantic outdoor dining terrace.

The Ritz Kids program (surcharge) caters to children age 5–12, with beach and pool activities, use of the outdoor playground, arts and crafts, and storytelling.

24-hour front desk
Air-conditioned public areas
Babysitting or child care
Valet parking
Banquet facilities
Bar/lounge
Business center
Business services
Concierge services
Complimentary newspapers in lobby
Event catering
Multiple large conference rooms
Doorman/doorwoman
Dry cleaning/laundry service
Fitness facilities
Gift shops or newsstand
Hair salon
Limo or Town Car service available
Multilingual staff

Total number of rooms - 402
Parking (surcharge)
Poolside bar
Porter/bellhop
Restaurant(s) in hotel
Room service (24 hours)
Secretarial services
Security guard
Shoe shine
Shopping on site
Fax machine
Spa services on site
Spa tub
Supervised child care/activities
Swimming pool - outdoor
Breakfast available (surcharge)
Translation services
Wireless (high-speed) Internet access - surcharge
Valet parking (surcharge)

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Rooms

The oceanfront Ritz-Carlton, Key Biscaye offers 402 spacious guestrooms and suites, renovated in 2008. Views are of Biscayne Bay, the ocean, or the resort. Rooms feature ocean decor and custom furnishings and lighting. Marble bathrooms include lighted makeup/shaving mirrors, designer toiletries, scales, plush bathrobes, and slippers. Beds have padded teak headboards and both goosedown and hypoallergenic foam pillows.

Plasma TVs come with MP3 ports. Rooms also offer minibars, laptop-sized safes, and high-speed Internet access (surcharge). Twice-daily housekeeping and complimentary overnight shoeshine service are standard.

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Room Amenities

High-speed Internet access
Cable/satellite television channels
Pay movies
CD player
Premium bedding
Hypo-allergenic bedding available
Ceiling fan
Complimentary newspaper
Air conditioning
Soundproofed rooms
Voice mail
Multi-line phone
Minibar
Wake-up calls
Daily housekeeping
Extra towels/bedding

Turndown service
Designer toiletries
Bathrobes
Hair dryer
Iron/ironing board
Desk
Clock radio
Window opens
In-room safe (laptop compatible)
Rollaway beds available
Cribs (infant beds) available
Non-smoking only
Flat-panel television
Wireless high-speed Internet access (surcharge)
Wired high-speed Internet access (surcharge)

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Dining

Cioppino - Award-winning Tuscan cuisine served in sensuously lighted room. Arched Palladian windows frame picture-perfect views of the Atlantic. Outdoor dining terrace overlooking the ocean. Menu highlights include Pan-Seared Grouper with Olives and Roasted Tomatoes, Cioppino Mare e Fetunta (mussels, calamari, clams, and shrimp in a light tomato sauce). Extensive wine list. Breakfast, lunch, dinner daily. Sunday brunch with 10 culinary stations, including Bloody Mary and champagne cocktail stations and a room devoted entirely to desserts. Reservations recommended.

The Lobby Lounge - Floor-to-ceiling windows with panoramic views of fountains, gardens, and the Atlantic Ocean. Fine selection of traditional teas and exotic coffees. Modern martini menu and light fare. Sushi menu Wednesday-Saturday. Live entertainment.

Dune Oceanfront Burger Lounge - Chic tranquil setting. Plush lounges, cushioned beds, VIP cabanas or tables on the sand with unobstructed ocean views. Gourmet burgers, champagne, rosè wines, sangrias, and beers from around the world. Sundays features European lounge music from 3 PM until sunset.

RUMBAR - Evening gathering spot reminiscent of Old Havana. 52 rums, cachacas, and piscos from 18 countries. Five rum flights for vertical tastings. VIP Rum Lockers to securely store private bottles. Humidor cabinet with cigar collection. Subdued lighting, large palms, overhead fans and plush leather furniture. Grupo Nostalgia, a four-piece Latin band, plays Thursday-Saturday evening.

Cantina Beach - Fresh, Cabo San Lucas–style menu under a thatched-roof palapa with plush lounges, fire pits and bar rails overlooking the ocean. Menu highlights include fish tacos, lobster quesadillas, and fresh ceviches. Tequlier (a tequila specialist trained in the Tequila region of Mexico) makes recommendations and offers selections from the extensive tequila menu. Open daily.

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Recreation

Two outdoor pools are on site: one designed for families, and the other for adults. The Tennis Garden offers one hard court and 10 soft clay courts, all of which are lit at night. Tennis pros are available to give lessons and tips to players of all ages (fees apply).

Guests can rent private cabanas on the beach, snorkel in the Atlantic Ocean, or bike along scenic paths. The hotel rents kayaks, sailboats, bicycles, wave runners, and snorkel gear on the beach. Charter tours and sunset sailing trips can also be arranged through the hotel.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Golfing nearby
Snorkeling nearby
Boating nearby
Kayaking nearby

Tennis nearby
Parasailing nearby
Fishing nearby
Personal watercraft

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Ritz-Cartlon, Key Biscayne, Miami

4.6

out of 5

avg. guest rating

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Showing 1 - 10 results (of 81) · See more The Ritz-Cartlon, Key Biscayne, Miami reviews

Mark M from Maryland

3.0

out of 5

“Horrible beach. Overpriced everything. Service good.”

My wife and I were very disappointed. The beach is one of the worst I've ever been too, and we've been all over. It is very narrow. The water is shallow here, so the waves are very small, which is ok if you don't care about waves. But, it also means that there is a huge kelp bed right off the beach and seaweed is constantly washing onshore. In fact, there was a two-foot high wall of washed up seaweed streching the entire length of the beach. And it stank! They keep a tractor there to plow it around, but there is no place to plow it too. My guess is that this is present year round, since they even have a card in each room explaining about the seaweed. We complained about the guests in the next room being drunk and slamming doors. The hotel was gracious and gave us a new room and a large credit to use at the restaurants. Plus, they gave us a free bottle of champagne when we arrived. Hotel service was great in this regard. The Dune restaurant was wonderful. They only serve burgers, but many kinds. It is on the sand, yet very nice. The Mexican cantina was awful. Don't even bother with that. The Ciopinno restaurant was nice, but we only went for the breakfast buffet. The drinks were outrageously priced everywhere. Seventeen dollars for a frozen drink was about the norm. Grounds were beautiful, except the beach. This is a nice hotel. But, for the money and reputation of Ritz, I expected much better.

Area recommendations

Went to the Bayside mall on the water. It was much like Haborplace in Baltimore but seemed a little older. It was okay. Also went to Gibralter restaurant, which was very nice.

A Traveler from New Jersey

5.0

out of 5

“Love Key Biscayne”

Beautiful property, great staff. Would definitely go back.

Rich A from Hobe Sound, FL

5.0

out of 5

“The gem of Key Biscayne”

It was exactly what we expected, the best of the best, a true 5 star. Everything from the staff, the room and view, restaurants, spa, hotel grounds, it was perfection. Please go if you want to pamper yourself.

A Traveler from New York, NY

4.0

out of 5

“Good, But Not Great”

I've stayed at Fairmonts, and now the Ritz. I was a little disappointed that the Ritz did not live up to the Fairmont experience: there was just one trash can in the room, no Guest Services guide to be found, and the a/c made a terrible banging sound periodically. It sounds like nit-picking...well, except the noise...but for the price you pay, the room ought to be in impeccable condition and impeccably appointed.

Gary S from MA

5.0

out of 5

“Miami/Key Biscayne Best Hotel”

We love to be pampered and this hotel was right on the mark. Our room was on the top 14th floor with a beautiful view of the ocean from our balcony. The room service was outstanding, maid service twice per day, which really impessed us,very friendly and professional staff. The night before our departure there was a knock on the door the maid had a white china heart shaped plate in her hand with chocolate covered strawberries and a personal written letter hoping we had a pleasant stay at the Ritz, needless to say we were very impressed. The only draw back was the seaweed on the beach that accumulated twice per day even after they raked it in the morning.

Area recommendations

South Beach and Bayside in Miami

Must see

South Beach, Miami

Dining

Excellant small Italian Restaurant at Costa Med, 250 Crandon Blvd. Ste. #46, Key Biscayne FL., Phone # 305-361-7575. Located in the Square Mall.

A Traveler from Ny

5.0

out of 5

“Great luxury hotel for families”

Hotel was great. Food was excellent; very kid-friendly. Expensive but would definitely go back.

Sabari N from Boston, MA

5.0

out of 5

“great hotel for a family vacation”

We had a fabulous time at this resort. Great location. What impressed us the most is the service we received. The staff at the hotel, i mean everyone, is simply great. There are pleasant and eager to help. They all went above and beyond to make our stay enjoyable.

Sandy R. from Maryland

5.0

out of 5

“Beyond Expectations!”

Wonderful from start to finish. We celebrated our daughter's 6th birthday there and the staff made our celebration extra special. Our daughter received special treatment from every staff member she encountered from special balloons and an ice cream treat at the pool,to a special surprise of cake and balloons waiting in our room! She loved every minute of it. We will return as soon as our schedule allows! A fantastic hotel with superb staff clearly customer service orientated.

Gary from Upstate, NY

5.0

out of 5

“Ready to Return”

Very quiet yet convenient location. The entire staff is very friendly and always ready to meet your every request. Excellent concierge services. Really enjoyed the adult pool and the adjacent outdoor DUNES bar and eating venue right on the beach. Very secluded yet only 15 minutes to downtown Miami, 20 minutes to Miami Beach/South Beach, and 20 minutes to Coral Gables. Prices for parking, food, and drinks are high but given the overall satisfaction and enjoyable stay they are tolerable. This was our second visit and would definitely return.

Tony B from San Antonio,TX

5.0

out of 5

“Fantastic trip!!!”

Where to start...have been to RC properties before but first time at the KBRC.Have planned this trip for several monthes..read ALL the reviews.The room was the bomb..get the ocean front suite..it was fantastic..spectacular views,great flat screen in both rooms and the bed...sooo comfortable. Several reviewers complained about the beach,being too crowded and heavy with seaweed.The beach was anything but...super service from the RC staff,setting up umbrellas and loungechairs..always attentive..they clean the beach off each morning like it was a bunker at Pebble...now each afternoon around 330 or so the tide does bring in some seaweed...but nothing that would keep you out of the water or away from such a relaxing view.The sand is fine and easy on the feat..not too coarse.But if the beach is not your style then choose between two different style of pools.The first is a larger,family oriented version or the adult only pool where the only sound you here is the calming spa like music drifting from the DUNE beachside bungalow bistro.Speaking of the Dune...you must get the kobe sliders...out of this world.Now i will tell you that its pricey...were talkin $15-$25 drinks alone..the sliders are $28...but again your at the Ritz,on the beach in Key Biscayne. Put another way...spend a little less $ and take a cruise...when your done your worn out. After 5 days at KBRC...give me the realaxed,refreshed,pampered,never want for nothin trip we just took any day....we will DEFINITELY be back!

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Showing 1 - 10 results (of 81) · See more The Ritz-Cartlon, Key Biscayne, Miami reviews

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