Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Great service, ambiance, and right on the beach. Very exclusive without feeling stuffy. Fabulous hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

Probably the nicest hotel I have ever stayed at!

Posted Apr 27, 2015
The rooms were fabulous. Large, great beds (firm but not unduly firm) and the couch/daybed was of the same material and equally comfortable; one of our adult children slept on it and it was fine. Integrated Bose sound system, great lighting, climate control, etc. The staff was unbelieveable. Responsive but inobtrusive. The courtyard bar is simply SPECTACULAR. I am a jaded traveler who has stayed at top of the line hotels in the US and Europe. I know what the typical hotel offers. This just exceeds it. Just unbelieveable (and it is NOT my first visit to South Beach at all). Pools were great as well. Lounge chairs made up by great staff. Different temperature pools (lap, warm and warmer) were inviting blue. Free yoga in the morning on the beach with good instructor. Great spa treatments. The whole thing was pricey, I admit, but I don't regret it at all. And, I have NEVER ever written a positive review like this, so it is real!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Peaceful Respite - Splendor on South Beach

Posted Mar 24, 2015
Pros: Rooms, 3 pools, beach and service
Cons: They are at the top on everything - keep it up
Location: Lincoln Road mall is nearby but why leave the pool or beach and spoil a good vacation?
Just back from a four night five day stay at The Setai on South Beach. The staff, facilities, room, amenities, food and service could not have been better. Three great pools at different temperatures to suit all wishes, easy access to a beautiful stretch of clean beach and crystal clear ocean, and a great location on South Beach could not make a cold northeastern happier at this point in a never-ending cold winter. There were plenty of chairs at the pools and friendly helpful staff there to set up towels. The same with the beach. There was also readily available food and drink at both locations plus an outdoor shaded restaurant. Inside, there are two restaurants of high quality as well as a wondrous courtyard this serene and blissful with ample seating room by the zen like pools. Going somewhere within 20 blocks north or south? Ask for free transportation in their Rolls Royce parked out front! In your room you will be spoiled by multiple electronic media devices, free Wi-Fi, soaking tub, Frette plush luxurious towels and sheets, a rain shower, coffee/tea service, mini-bar (not free), and blackout shades that run with one touch of a bottom. If you get too relaxed and want to move, there is yoga on the beach on the weekend and a terrific spa with plenty of equipment for working out and a nice list of treatments. Every member of the staff is friendly, accommodating, and always the first to sincerely say hello. If you can afford it, there is no better place to stay
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Jose Mario

This traveler left a rating score only Posted Nov 4, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Great way to experience iSouth Beach

Posted Oct 31, 2014
Spent the weekend there and the hotel was exceptional. Great service and a fantastic beach. The rooms are very quiet and the location is close to everything. The staff was fantastic.
5 out of 5
Recommended
for Couples
by DTfrom Lugano

Excellent hotel

Posted Oct 18, 2014 on Hotels.com
Location is perfect,2 streets above Lincoln Road.The hotel itself is very nice, done in a modern,asian,chic but simple way.A bit dark sometimes,but fits the style.Stayed in a city-view room on the 7th floor.Very nice room,the view was ok as 1 floor abv all the surrounding buildings.It is equipped with an excellent coffee machine,all sorts of amenities,best quality a/c,complimentary water,and all you would need for a perfect stay.The hotel has 2 very nice pools partially located under palm trees,in a very nice pool area.At the main restaurant you’ll find a wonderful breakfast buffet you will be able to enjoy inside or outside on that very beautiful “terrace”.Maybe a bit overpriced (50$ p.p.).The pool/beach restaurant is also excellent.Had the best burrata ever. At the bar next to the lobby you can enjoy all sorts of drinks and cocktails done by professionals. The beach is not far and equipped with very comfortable beach chairs. You are given water and cool towels. The minus point is that people put their towels early in the morning, then disappear till sometime in the afternoon, keeping all first row chairs blocked but unattended. That’s unfair,it shouldn’t be permitted by the hotel.Other minus point is on holidays or week-ends.The beach becomes a chaos. Evidently understaffed.Staff forgets orders,is stressed and does not respond to what the hotel standard requires.A part from the beach,their staff is very friendly, professional and helpful.
5 out of 5
Recommended
for Families
by Pessinefrom Brasil

Hotel maravilhoso

Posted Sep 22, 2014 on Hotels.com
Não há o que reclamar deste hotel, nota mil
2 out of 5
by A verified travelerfrom new york, ny

No sleep

Posted Sep 2, 2014
We literally had a box spring for a bed. I ended up sleeping on the couch after the first night. The tv is way to small for the room although we weren't there to watch tv. If you get room 307 be prepared to listen to the cleaning staff slamming doors morning noon and night. Way over priced
4 out of 5
Recommended
for Everyone
by Michaelfrom Bayern

Eines der schönsten Hotels in Miami

Posted Jun 24, 2014
Pros: Obwohl das Hotel einen privaten Strandabschnitt hat, ist die sehr gepflegte Poollandschaft - bestehend aus drei einzelnen Pools - ein Highlight.
Location: Lincoln Road (Einkaufen, Restaurants) - 15 Minuten zu Fuß, Ocean Drive (Restaurants) - 20 Minuten zu Fuß, Miami Marlins (Baseball) - 20 Minuten Auto
Das Hotel Setai ist vorbehaltlos zu empfehlen. Die Innen- und Außenanlagen sind sehr schön. Fitnessraum und Spa entsprechen einem hohen Standard. Auch der Service der sehr freundlichen und zuvorkommenden Mitarbeiter passt in das insgesamt stimmige Bild des Hotels. Auch die Lage der Hotels ist sehr gut. Der Flughafen (Miami International Airport) ist ca. 20 Minuten mit dem Auto entfernt. Die Lincoln Road (Fußgängerzone mit Geschäften und Restaurants) sowie der Ocean Drive sind in Laufdistanz (ca. 10-15 Minuten) zu erreichen.