Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from San Juan, PR
Best Hotel In Miami Beach!Posted Jun 18, 2015
From the moment you enter The Setai you feel in Paradise! The hotel staff exceeds your expectations. They do everything to perfection! This is the best hotel in Miami!
for Everyoneby A verified traveler from brasil
Fantástico!Posted Jun 9, 2015
Estive no Hotel Setai em Miami, foi uma hospedagem inesquecível! Atendimento excelente, único, diferenciado e individualizado. Acomodações requintadas, finamente decoradas, higienização impecável, com um perfume tão característico e suave que qualquer olfato agradece. Os restaurantes são divinos, tanto em relação a ambientação quanto a gastronomia, "menu" proprio de cada restaurante e o requinte do atendimento. As piscinas são diversificadas com diferentes temperaturas oferecendo opção para cadeirantes. O spa é algo de tanta leveza que nos dá a sensação de flutuar após cada massagem com uma vista do mar ao termino e ao infinito... Na praia tudo é perfeito, as "chaises" confortáveis, uma paisagem espetacular, mar com agua cristalina, proteção do sol com ombrelones, um kit com frutas e agua mineral e termal para hidratação para tornar seu momento o mais acochegante possível! A hospedagem foi fantástica!
for Everyoneby A verified traveler
Posted May 9, 2015
Great service, ambiance, and right on the beach. Very exclusive without feeling stuffy. Fabulous hotel.
for Everyoneby A verified traveler from Baltimore, MD
Probably the nicest hotel I have ever stayed at!Posted Apr 27, 2015
The rooms were fabulous. Large, great beds (firm but not unduly firm) and the couch/daybed was of the same material and equally comfortable; one of our adult children slept on it and it was fine. Integrated Bose sound system, great lighting, climate control, etc. The staff was unbelieveable. Responsive but inobtrusive. The courtyard bar is simply SPECTACULAR. I am a jaded traveler who has stayed at top of the line hotels in the US and Europe. I know what the typical hotel offers. This just exceeds it. Just unbelieveable (and it is NOT my first visit to South Beach at all). Pools were great as well. Lounge chairs made up by great staff. Different temperature pools (lap, warm and warmer) were inviting blue. Free yoga in the morning on the beach with good instructor. Great spa treatments. The whole thing was pricey, I admit, but I don't regret it at all. And, I have NEVER ever written a positive review like this, so it is real!!
for Everyoneby A verified traveler from Massachusetts
Peaceful Respite - Splendor on South BeachPosted Mar 24, 2015
Pros: Rooms, 3 pools, beach and service
Cons: They are at the top on everything - keep it up
Location: Lincoln Road mall is nearby but why leave the pool or beach and spoil a good vacation?
Just back from a four night five day stay at The Setai on South Beach. The staff, facilities, room, amenities, food and service could not have been better. Three great pools at different temperatures to suit all wishes, easy access to a beautiful stretch of clean beach and crystal clear ocean, and a great location on South Beach could not make a cold northeastern happier at this point in a never-ending cold winter. There were plenty of chairs at the pools and friendly helpful staff there to set up towels. The same with the beach. There was also readily available food and drink at both locations plus an outdoor shaded restaurant. Inside, there are two restaurants of high quality as well as a wondrous courtyard this serene and blissful with ample seating room by the zen like pools. Going somewhere within 20 blocks north or south? Ask for free transportation in their Rolls Royce parked out front! In your room you will be spoiled by multiple electronic media devices, free Wi-Fi, soaking tub, Frette plush luxurious towels and sheets, a rain shower, coffee/tea service, mini-bar (not free), and blackout shades that run with one touch of a bottom. If you get too relaxed and want to move, there is yoga on the beach on the weekend and a terrific spa with plenty of equipment for working out and a nice list of treatments. Every member of the staff is friendly, accommodating, and always the first to sincerely say hello. If you can afford it, there is no better place to stay
for Couplesby A verified traveler
Posted Dec 26, 2014 on Hotels
for Couplesby Jose Mario
Posted Nov 4, 2014 on Hotels
for Everyoneby A verified traveler
Great way to experience iSouth BeachPosted Oct 31, 2014
Spent the weekend there and the hotel was exceptional. Great service and a fantastic beach. The rooms are very quiet and the location is close to everything. The staff was fantastic.
for Couplesby DT from Lugano
Excellent hotelPosted Oct 18, 2014 on Hotels
Location is perfect,2 streets above Lincoln Road.The hotel itself is very nice, done in a modern,asian,chic but simple way.A bit dark sometimes,but fits the style.Stayed in a city-view room on the 7th floor.Very nice room,the view was ok as 1 floor abv all the surrounding buildings.It is equipped with an excellent coffee machine,all sorts of amenities,best quality a/c,complimentary water,and all you would need for a perfect stay.The hotel has 2 very nice pools partially located under palm trees,in a very nice pool area.At the main restaurant you’ll find a wonderful breakfast buffet you will be able to enjoy inside or outside on that very beautiful “terrace”.Maybe a bit overpriced (50$ p.p.).The pool/beach restaurant is also excellent.Had the best burrata ever. At the bar next to the lobby you can enjoy all sorts of drinks and cocktails done by professionals. The beach is not far and equipped with very comfortable beach chairs. You are given water and cool towels. The minus point is that people put their towels early in the morning, then disappear till sometime in the afternoon, keeping all first row chairs blocked but unattended. That’s unfair,it shouldn’t be permitted by the hotel.Other minus point is on holidays or week-ends.The beach becomes a chaos. Evidently understaffed.Staff forgets orders,is stressed and does not respond to what the hotel standard requires.A part from the beach,their staff is very friendly, professional and helpful.
for Familiesby Pessine from Brasil
Hotel maravilhosoPosted Sep 22, 2014 on Hotels
Não há o que reclamar deste hotel, nota mil