Lobby
Check availability

Reviews of Suites of Dorchester

2.5 out of 5
Suites of Dorchester
1850 Collins Ave, Miami Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 222 reviews" "
Rating 8 - Good. 98 out of 222 reviews" "
Rating 6 - Okay. 19 out of 222 reviews" "
Rating 4 - Poor. 11 out of 222 reviews" "
Rating 2 - Terrible. 8 out of 222 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early directly off our cruise and we were able to store our luggage and change and enjoy the beach for a few hours until our room was ready. The room was clean and very spacious any comfortable for our 2 day stay.We would definitely stay again. Location was close to many restaurants and shopping and only a five minutes walk to the beach.
Stayed 2 nights in Feb 2024

10/10 Excellent

john-obrien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was in a great location.
Stayed 1 night in Dec 2023
Response from Katrine B on Dec 22, 2023
Glad that you enjoyed your stay Suzanne! Come back for another memorable experience in our unbeatable location! :)

2/10 Terrible

Nodira

Stayed 1 night in Nov 2023
Response from Katrine B on Dec 22, 2023
Nodira we apologize that your stay with us wasn't the 5 star experience that we strive to provide our guests with. We wish that you could have shared with us what went wrong with your experience, as we are always working to better our guests experience.

8/10 Good

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and room, near the beach
Stayed 1 night in Nov 2023
Response from Katrine B on Nov 29, 2023
Thrilled to read that your recent stay with us was such an enjoyable one Alvaro! :) We hope to welcome you back again in the future for another memorable experience!

2/10 Terrible

Arianna

Traveled with group
Liked: Amenities, property conditions & facilities
The reservation we made was for 1 king bed and 2 double beds. The room we were given was 1 king bed and a sofa bed. When we asked for the room we booked, we were told Expedia books whatever room is available and not what we actually requested. We did not have enough sleeping space for us. This was extremely frustrating and unexpected.
Stayed 1 night in Mar 2023

4/10 Poor

GAGAN

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not good ambience, my kids did not want to stay, but good location close to restaurants
Stayed 2 nights in Mar 2023

2/10 Terrible

juanita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Steva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Katrine Beltran on Feb 16, 2023
Thank you for sharing your rating with us Steva! Glad that your stay with us was a great one! We hope to welcome you back again in the future!

10/10 Excellent

Adam

Stayed 2 nights in Jan 2023
Response from Christopher on Jan 16, 2023
Thank you for sharing your rating Adam! Love knowing that you had such an amazing experience! :)

8/10 Good

John

Stayed 1 night in Dec 2022

8/10 Good

Diana

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Great location, but poor service. The late check out option was poor, no matter thanksgiving day was quiet and the hotel almost empty. We forgot our staff and medication in the fridge, 11:15am half an hour after we left tried to get it back, front desk said it’s too late, it’s gone. The rest rooms in the hotel were out of use, after we checked out, they advised us to go to the other hotel300m, to use the rest rooms. The housekeeping was coming late afternoon, very environmentally unfriendly
Stayed 6 nights in Nov 2022
Response from Christopher on Jan 2, 2023
Thank you for your honest review Diana! We are glad that you enjoyed the prime location that we are in. Our team works hard to provide the best service to each and every one of our guests so it strikes us to read that is not what you experienced. We have had a full house lately so our room attendants have had to clean the rooms to get them turned over earlier in the day. We apologize for the inconvenience that you experienced!

10/10 Excellent

JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice LOCATION. Comfy place. Just what we needed
Response from Christopher on Jan 2, 2023
Beautiful review Joseph! Glad that you had such a great experience with us! We hope to welcome you back again in the future!

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk associate Christian was very nice and helpful and a young guy at the parking lot also. I give them both 5 stars! I recommended to friends who already booked and will stay this coming weekend at the hotel. Thank you! You guys are the best
Stayed 2 nights in Sep 2022

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is always great here, this time even better, just smiles, friendliness, and professional demeanor. He did it all, and with speed and politeness. I wish the cleaning staff would not fill the air or maybe the carpet with deodorizer, it is hard to breathe, all you want to do is open the windows, it takes so long to get used to or rid of that smell. it should not be confused with being clean. in fact it feels like they are masking bad smells that come with not being clean.
Stayed 1 night in Sep 2022

2/10 Terrible

carlos I

Stayed 1 night in Sep 2022

6/10 Okay

Sameh, Brick

Disliked: Amenities
Ice machine was not working, when I asked the front desk about it I was told “ there is a Walgreens down the street”.
Stayed 2 nights in Aug 2022
Response from Christopher on Sep 13, 2022
Hello there Sameh and thank you for sharing your honest feedback with us! We apologize that there was a slight issue with the ice machine and it wasn't working. Our maintenance team ordered the part that was damaged and it was replaced. The ice machine is working properly now.

8/10 Good

Suard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, good place for eating outside.
Stayed 1 night in Jul 2022
Response from Christopher on Aug 1, 2022
Glad to read that you enjoyed your spacious room! The outside area is the perfect corridor to hangout and enjoy!

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent budget option on the strip
Location is terrific, rooms are HUGE. Some minor maintenance issues (patio door wouldn't lock, tub drain was broken), but really little stuff. TVs are old and seemingly 720p. Other than that, no complaints at all. Room was clean and serviced daily (which isn't the rule these days). Being set back a bit from Collins Ave is a plus, and the block itself is pretty quiet.
Stayed 3 nights in Apr 2022
Response from Christopher on Jun 1, 2022
Sean, we take all of our guests feedback serious so thank you for sharing yours with us! The location that we are in is indeed prime! Sounds like your overall stay was an enjoyable one! We would love to welcome you back again in the near future!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Christopher on May 26, 2022
We are delighted to know that you had a wonderful experience! Come back for another great time!

10/10 Excellent

amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Sherry T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. But the property is just ok. The staff pretty good. All and all good choice. I would stay again.
Stayed 1 night in Mar 2022

6/10 Okay

veronica

Traveled with partner
Disliked: Amenities, property conditions & facilities
Price for a nights stay was good. Pool wasn’t open. Main lobby desk was closed. Had to go across the street to the Marseille to check in and out.
Stayed 1 night in Mar 2022

8/10 Good

Ala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to everything; beach privileges, very nice pool in a sister hotel. Some issues with AC, but friendly service trying to solve the issue. Beds not too comfortable unfortunately but very spacious unit and very well worth the $ overall.
Stayed 3 nights in Feb 2022

8/10 Good

Edelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great look & location
Cute and convenient apt right in the middle of everythg. Walked across the street to the beach. They give you ticket for chairs and umbrella. It was perfect. Will def stay again.
Stayed 3 nights in Feb 2022

8/10 Good

CRISTINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in the centre of Miami Beach at a reasonable price. The parking lot is a big surplus. Great restaurants at 5 minutes walk. Recommended.
Stayed 2 nights in Dec 2021

10/10 Excellent

Natalie, new york

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space of the apts and the quietness for relaxation. Also love the fact that you can use the services of their sister hotel. Having the use of the beach and beach chairs, the restaurants specially the backyard and other services of the sister hotel has amazing. The cons- the pool nor the sister hotel hotel were heated.
Stayed 5 nights in Dec 2021

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent !!!
Stayed 3 nights in Dec 2021

2/10 Terrible

Hussein

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Joya

Traveled with group
Disliked: Staff & service
Roaches abs TVs didn’t work
Stayed 3 nights in Dec 2021

10/10 Excellent

Isaac

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great hotel .. amazing staff .. I recomend this hotel to everyone
Stayed 1 night in Dec 2021

8/10 Good

Ingvild

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Miami beach
Great place for a group of four friends. Perfect location, spacious and comfortable. The apartment is somewhat dated, but we did not mind.
Stayed 3 nights in Dec 2021

8/10 Good

shawn

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly.room was spacious. Very happy with my stay.morenos was very convenient and food was great
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Christopher on Mar 10, 2020
We are glad that you enjoyed your experience! Hope to welcome you back!

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and wonderful location
My sister and I travel to Miami each year and we alway stay at the Dorchester in one of the Suites. This year we got an upstairs suite with small balcony. Beautiful spot for morning coffee and sunshine. Great staff and wonderful location.
Stayed 4 nights in Feb 2020
Response from Christopher on Mar 10, 2020
Thank you for being a loyal and returning guest of Dorchester Holly! We are glad that you had another great stay! We look forward in welcoming you back again! :)

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very nice and spacious! Friendly staff and the hotel has the most amazing food . Would highly recommend for families. Great location and can walk to so many cool places. We will stay here again for sure.
Stayed 3 nights in Feb 2020
Response from Christopher on Mar 7, 2020
What a beautiful review, Tina! We are thrilled that you had such a great experience here at Dorchester! We would love to welcome you back for another memorable experience! Come back again, soon! :)

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Christopher on Feb 26, 2020
Thrilled that your experience here at Dorchester was such a fantastic time, Isabel! We would love to welcome you back for another memorable experience! :)

4/10 Poor

Rob

Traveled with family
Disliked: Property conditions & facilities
Old property, broken shades, tv at master bedroom not working properly. A/C does not cool down enough
Stayed 1 night in Feb 2020
Response from Christopher on Feb 26, 2020
Good Evening Rob and thank you for the time that you took to provide us with your honest feedback! We are always working on resolving any inconveniences when they are presented to us. We hope that this was brought to our attention while you were in house. We hope that you would be willing to give us a second chance as we would love to make it up to you!

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vibe
Just 'wow!' the hotel is a true gem from the old art deco days of Miami Beach. Check-in was a breeze with the front desk young lady being sweet, but very professional. The location of the hotel is unbeatable. The room I got was an enormous two-room suite with a wonderful balcony overlooking the central hotel patio. It was perfectly clean, with good quality linens and towels and very decent vanity products. It was a shame I only stayed for one night. The infamous resort fee is a turn-off, but I hear it is charged in almost every hotel in Miami Beach. Had to park four blocks away in the city parking garage, but it is half the price than any other parking in the area.
Stayed 1 night in Feb 2020
Response from Christopher on Feb 27, 2020
You like us! You really like us! LUIS , thank you for making our day with your spectacular review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me, and let me know when you are set to return. I would love to take care of your reservations personally and continue to show the love!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the bell boys were so polite & kind, wanting to help without any financial gain. Everyone did their job professionally and with a smile. The rooms are unbeatable so far that I have seen in Miami. I've stayed at MANY places over the last 20 years, but not this one. From now on this is my first place to look. I loved the kitchen and layout. The courtyard is not so great, and sound travels loudly off the walls, but overal it'svery quiet and allows light in without being directly in front of a wall or window. The price is only fair. But you can get much less for this price anywhere else. Thank you.
Stayed 1 night in Feb 2020
Response from Christopher on Feb 26, 2020
We truly appreciate the time that you took to share your recent experience with us, and all of our future guests! :) Thrilled that you enjoyed your stay here at Dorchester! It would be our pleasure to welcome you back for another memorable experience, hopefully sooner rather than later!

8/10 Good

Pamela

Business traveler
Liked: Room comfort
Stayed 3 nights in Dec 2019
Response from Christopher on Dec 9, 2019
Glad that you enjoyed your stay Pamela! Come back soon!

10/10 Excellent

MP, Boston, MA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Miami for work twice per year and I have stayed at Suites of Dorchester for the past couple of years. It's quiet, spacious and a perfect location. Happy is great and Moreno's is delicious and usually has live music certain nights of the week. It's become my home away from home... there is beach chair access and the pool is a nice sand-less option. See you next year!
Stayed 3 nights in Sep 2019
Response from Christopher on Dec 3, 2019
MP, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you back here soon!

10/10 Excellent

Jose, PR

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great!! The bar a little slow. Nothing else.
Stayed 1 night in Nov 2019
Response from Christopher on Dec 3, 2019
Great to read that you had an enjoyable experience here at Suites of Dorchester, Jose! Come back soon! :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Christopher on Nov 27, 2019
Lovely rating! Come back soon! :)

4/10 Poor

Mia, Philadelphia

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I usually don’t do reviews but I had a horrible experience with customer service at the front desk no greeting no smiles but I do see them greet other customers . Also the pool is closed which isn’t noted on a website just a sign at the front desk . Although they give u passes to get a chair at the beach it’s inconvenient walking blocks with children . I seen bugs in the bathroom told front desk and nothing was done no room replacement or anything . However my room key didn’t work on 3 occasions and I had to go to the front desk each time I’m blessed I didn’t stay an additional 4 days like I planned and just went to another hotel . Very unpleasant if your black u don’t get any help no greeting or anything
Stayed 2 nights in Nov 2019

8/10 Good

Sebastian

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and clean. It has a happy hour 6-7 one dollar drinks
Stayed 3 nights in Oct 2019
Response from Christopher on Nov 2, 2019
Stoked that your experience was great! We would love to welcome you back!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*****It would be nice having options for breakfast
Stayed 4 nights in Oct 2019
Response from Christopher on Nov 2, 2019
Thank you for sharing your comments! Moreno's serves delicious food for breakfast. Their prices are very reasonable and they are located within the hote.

8/10 Good

Helio

Liked: Property conditions & facilities
Disliked: Cleanliness
Potential do be better
The hotel is good but I had a problem with my door's key at the moment of my arrive. The problem was fixed but was not a comfortable situation. The cleaning team were not so much efficient. My family leave the room at 9am and return at 1pm and the room was not cleaned yet.
Stayed 2 nights in Jun 2019
Response from Christopher on Jun 6, 2019
Beautiful review! We are glad that you enjoyed your recent stay with us here at Suites of Dorchester! We'd love to have you stay with us again!