Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 20, 2015
Great location and wonderful place to enjoy South Beach.
3 out of 5
by A verified traveler

Bar noise disturbing

Posted Apr 12, 2015
Great licayion in the heart of things. Proximity to bar music means little quiet and rest for visitors.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, friendly staff.

Posted Apr 7, 2015
Great hotel, beautiful beach access, pool area could use refurbishing. Warning - next to a loud club!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom münchen

Posted Apr 1, 2015
Gute Lage nette Bar in der Nachbarschaft Zimmer ab der 6. Etage haben tollen Blick aufs Meer
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 5, 2015
Perfect South Beach location! Very big room. Wonderful view!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Nice Upscale SOBE Hotel

Posted Feb 20, 2015
Pros: Rooms and staff (other than restaurant).
Cons: Restaurant service. Pool and mezzanine area.
Location: The hotel is located across the street from the ocean and one must cross both the street and a fairly narrow park to get the sand.
Nice very large and attractive rooms. In general the hotel staff was very nice, especially Allen, the Valet, who went out of his way to be helpful and remembered everyone's names. He sets a great impression from the start. The rest of the room and desk staff was great too. For example, I stopped a maintenance technician and asked him where the ice machine was. He took the time to stop what he was doing and went down to get the ice himself right then and there. The above said, there were a couple of things that could be improved upon: 1) Service at the restaurant was not good. 4 mornings in a row (maybe we were the stupid ones) they got our orders confused and seemed to forget about us. 2) The pool is on the mezzanine level. It is small and not what you would expect in a luxury hotel (we paid $560 per night). Moreover, the whole mez level was just plain unattractive and even a little on the dirty side. They could easily mitigate this with a little creative effort. The rest of the hotel is very clean and attractive. Overall, we generally liked the place and would likely stay again.
2 out of 5
by A verified travelerfrom knxville

Never stay at this hotel

Posted Feb 17, 2015
Nice hotel 10 years ago. Run down now. Terrible pool area. Bad service
4 out of 5
Recommended
for Everyone
by A verified traveler

Great example of a classic Deco style hotel.

Posted Feb 9, 2015
Pros: Great location.
Location: Perfectly located for South Beach activities.
Had a great time and would recommend the hotel for anyone looking to visit Miami or Miami Beach.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 9, 2015
Pros: Character of the architecture and design and staff.
Cons: Some of the furniture in the room and carpet in hallways was worn. Overall, loved the decor.
Location: It's right in the middle of the action on South Beach.
Stayed for two nights and was able to experience all South Beach had to offer. I loved they design elements of the hotel and it felt first class and romantic.
3 out of 5
Recommended
for Getaway With Friends
by Maria Graziafrom Matera

Coccolate meglio i vostri clienti

Posted Feb 2, 2015 on Hotels.com
Quando prenoti un albergo simile hai della aspettative alte, includete qualche servizio in più anche facendolo pagare a monte sulla stanza, ma arrivare e non trovare ciò che è descritto irrita ... Posizione fantastica con vista strepitosa, avevamo una suite molto bella ma, nonostante ciò la colazione non era inclusa, in Hotels.com alla prenotazione parlano di acqua in camera gratuita invece si paga 8 dollari a bottiglia e nella zona fitness non esiste nessuna Sauna. Più chiarezza nei servizi sarebbe gradita, il cliente deve sapere cosa trovare e cosa no !